Delightful staff who are very helpful. Cupcakes, cake slices, sandwiches, salads, and lattes. Not just sweets; it's a café! I had the Crumbsnatcher sandwich which was amazing. A bit of a sugar overload but I knew that going in. Peanut butter, honey, banana slices, and Nutella; panini-grilled. Amazingly, it did not drip as I ate it. There was plenty of each ingredient but just enough so it didn't leak out. The Firecracker latte was chocolatey with plenty of coffee taste! Customers trickled in the entire time and I even had some conversation because I'd seen the person at the nearby American Theatre. Front and rear entrances and concrete floors make it not super cozy, but the friendly ambiance and terrific food and drink make Scratch Bakery a real treasure. read more

Cupcakes was nice and moist. The apple hand pie was very tasty. The display of baked good looked great. The cake slices were huge!! Just outside the Fort Monroe NPS area. Staff very friendly read more

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Been here a few times. First time they served me cold coffee. Well, the place has become kind of a smorgasbord of decorations however decent cakes. This time a roach came right up to me. It took them a minute to get to me to clean it up. Better spots are around. read more

Scratch Bakery came across my FYP on TikTok. Since I was in town, I decided to try them out. I visited on a Saturday afternoon. The establishment was very clean and very organized. The staff was very friendly as they greeted us on the way in. There is a variety of cakes and cupcakes and they also do milkshakes. I ordered a lemon pound cake and a red velvet cupcake and my boyfriend ordered a cookies and cream milkshake. The milkshake was delicious and prepared to order. The lemon poundcake and the cupcake were very good but they just weren't as moist and fluffy as I expected them to be. Not saying that they were bad by any means I just wish they were moist. Overall, I had a good experience and I would return. read more

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My sister, niece and I went to the Scratch Bakery on 19 East Mellen St. We bought a brownie with walnuts, German chocolate cake, sourdough pound cake, lemon pound cake, and two cupcakes-one was a wedding cake cupcake, and the other one was triple strawberry cupcake, and lastly, we got a slice of the pineapple upside down cake. My brother-in-law got the pineapple upside down cake. It's one of his favorite cakes and he's had it from the Scratch Bakery in the past. He said that it just wasn't the same. My sister had the brownie topped with walnuts and icing, she said it had no taste. It lacked the chocolate smell, and she was right when I tasted it it was kind of bland. The best description would be it tasted brown. My niece bought the cupcakes. Other than being dry, the triple strawberry cupcake was OK, but the wedding cake cupcake was "tainted" with an overwhelming almond flavor, so much so you could smell it. Lastly, I had the sourdough pound cake, which also had the overwhelmingly almond flavor. It was dry, and the butter flavor was completely missing. I live in New Jersey, where there are wonderful diners that serve delicious desserts, and my favorite go to dessert is German chocolate cake. I was sorely disappointed when I found it was only one layer topped with the German chocolate cake coconut icing. The icing was OK but the cake was gummy and it lacked the extra coconut in the batter and there were no nuts or nut flavoring in the in the cake part. I found the prices to be a bit high, we spent probably close to $65 on these desserts. The ambience was cute and inviting, and the service was great. I think they need to rework some of their recipes, or maybe use better ingredients. read more

Scratch Bakery - Various desserts from scratch bakery in Hampton Virginia. - Bakeries Near Me - Hampton, Virginia

Went in after another bakery didn't have any cupcakes and was able to order these right on the spot. Even had a birthday cupcake which is exactly what I wanted and ended up buying more. The place is cute and service was great. There was room to sit and enjoy but we had plans and couldn't stay. The cupcakes - not a single one was wasted. We each had bites of several and they were all delicious. I'd definitely recommend of your in the area! read more

Scratch Bakery - Happy Birthday Cupcake, Strawberry Cheesecake Cupcake, Lemon Blueberry Cupcake and Strawberry Crunch Cupcake - Bakeries Near Me - Hampton, Virginia

Scratch bakery is one of my favorite places to grab a sweet treat! I haven't met any sweet treats from Scratch that I didn't love! The cake is moist and flavorful! The cashiers are kind and patient as you select your items. My favorites are the wedding cake and lemon blueberry cake! There is a nice area to enjoy your treat and there are games you can play. Overall, I recommend checking out Scratch bakery for some delicious sweet treats. read more

Scratch Bakery - Bakeries Near Me - Hampton, Virginia

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I popped in on a whim and just ordered what looked interesting. I don't recall what it was, and the flavor was not a standout to me. When I visited the other location and asked what was baked *today,* I made a wiser choice. I'll venture to guess that this location's fresher baked goods are similarly amazing. This is a very pretty little spot. Nice ambiance. read more

Bad service. Lack of variety. And my good ro go order was a small pasta salad and a cookie. Literally less value than I spent for day old almost expired foods. Never again. read more

First time trying this place, I was hesitant because I thought they only served sweets but they serve so much more and it's fresh! There are tables in side, some with games. It gives a very laid back coffee shop vibe. There is also an outdoor area which is nice. The staff were super friendly. I had the chicken salad sandwich. it was phenomenal. It lasted me two meals. They are very reasonably priced. Sweet to savory, they have it all. Highly recommend. I'll go back for sure. read more

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This was on my list of places I must go to in the neighborhood today to have brunch decided to stop in, was greeted immediately. The place is really cute the way it's decorated. I found to be very adorable. The neighborhood is very nice located in downtown. They happen to be plenty of parking today. Got to park right in front. The young lady, working at the counter was very knowledgeable. I asked her several questions she was able to answer all of them couldn't make up my mind on what order I ended up getting four cupcakes to take home. I felt that the cupcakes were a little pricey. Ordered the cookie dough, the banana pudding I believe it's the wedding cake. It's the almond cake with almond frosting and sweet potato which I'm thinking is a seasonal flavor. Tried a bite of each one when I got home wasn't overly impressed. The cake was very dry on all of the cupcakes on the cookie dough, cupcake. The frosting on the top had a lot of sugar granules that didn't mix well so it was very grainy. When I go back and give them another try, I would probably try a slice of cake. I don't know if I would order the cupcakes again. They have a few lunch items that I would like to try. So unfortunately, I have to say I wasn't overly impressed . read more

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Really sad I came here on my birthday! Not gonna lie the cakes are awesome. I thought this would give the classic yellow cake chocolate icing vibe. I'm dissatisfied and disappointed. The cake was white with a lotttt of almond extract so I it didn't mesh well with the chocolate. It was super dense so it reminded me of a poundcake piece with chocolate icing. Is there a money back policy? read more

Scratch Bakery - Dirty wedding cake - Bakeries Near Me - Hampton, Virginia

Scratch Bakery was recommended to me, so I brought in a picture of a cake that I liked and they were able to recreate it. The cake tasted great! My friends thought it was rich and good too. read more

Scratch Bakery - Lemon Pound - Bakeries Near Me - Hampton, Virginia

I'm absolutely a regular at this place. As much as i probably shouldn't be eating sweets, I have to come here. The most recent trip, i got a lemon pound cake, and a strawberry cake. They were both so moist and a good size. I can't wait to return. I might try something else but I also enjoy sticking to my regulars. I'm sure everything is good. read more

I bought these to celebrate Valentine's Day with my family members. I was over in Hampton running some errands and this bakery is tucked right in downtown Phoebus. The items are a little bit pricier I spent about $70 for two giant blocks of cake and six quite large cupcakes. Amazing flavors and we were so happy to share them and enjoy the sweet treat for everyone! read more

I ate my cake so fast I forgot to take a picture of it! Service was good and the ambiance was cute (even if both of those things were terrible, I'd still give it 5 stars), My cake ( red velvet swirl pound cake) was the best cake I've ever tasted from a bakery! The flavors were decadent but not overpowered by sweetness. It wasn't overly moist nor too dry. This was literally the most perfect poundcake! I wish I would've bought more slices. read more

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When you first walk in the staff greet you with the Hardy as hello. They have the greatest customer service. The I'm yours was very comfortable and laid-back which is something that I like. The desserts were scrumptious. They had so many items. It was so hard to choose. They had ice cream, cupcakes and cakes. The cupcakes that I chose were very flavorful. The lemon cupcake was tangy and had the right amount of lemon. I also had a strawberry cupcake and it tasted just like I was biting into a sweet juicy strawberry. I absolutely loved each item. I also tried one of their most popular items. And I see why. That cake was absolutely moist and addicting. This is definitely a place that I would get into a lot of trouble visiting lol I enjoyed my visit and will be returning read more

Scratch Bakery - Pure deliciousness - Bakeries Near Me - Hampton, Virginia

Scratch Bakery is probably the most cute and adorable bakery that I have visited. This was another gem that I stumbled upon while visiting my daughter at school. I have definitely fallen in love with this area. The service was welcoming. We were unsure of what to try but the young lady behind the counter was very patient and helpful. We decided to try a few different confectionery delights. Some of which included: Whoopie Pie, Pineapple Upside Down Cake slice, and a Strawberry Cake slice. All of which tasted homemade. I'll be sure to visit again. read more

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Very lovely bakery!! If you're on the Peninsula this is a wonderful dessert shop to partake in delectable confectionery delights! The cupcakes & cakes are moist & flavorful. I purchased the birthday cake & banana pudding cupcake & a huge slice of dirty wedding cake. The taste lives up to its namesake. The cake slices can feed 2 hungry people. If you're in a sharing mood & just need a small taste then you can quarter the cake slice & it's still sufficient. The icing is dense buttercream & when it's stored in the fridge it's stiffer, if you want to soften the icing just pop it in the microwave for a few seconds, problem solved. They have a massive dessert selection & they sell sandwiches, light food fare as well. Coffee lover? They got you & with fun flavors! It's a very welcoming shop & aesthetically pleasing. I felt extremely comfortable, the decor added to this! It's a great spot to relax & enjoy conversations over some stupendous sweets! read more

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Went Sat 1/19/25 looked as they had been busy but they offered to accommodate us ~~ staff was very kind. We got the strawberry crunch slice with cheesecake middle and we got the lemon blueberry crunch slice and a wedding cupcake A MAZ ING my fave was the lemon blueberry crunch it's so innovative I have never had anything like it!! It's a cute little place and we will be back. Thanks for an amazing experience read more

Ordered a custom cake for my daughter's birthday. Really enjoyed the custom cake l ordered two years prior, and was excited to order another. Requested strawberry cake with cream cheese frosting ($10 upcharge), & basic decoration (pink frosting, lavender piping, 8 inch round cake), & the total came to just under $72, which was fine. I requested the following message: "Happy 8th birthday Daria", & made sure to spell it out. I picked up the cake on the day of my daughter's party, & the young lady at the counter couldn't find it. She went back and checked twice, & on the third time, she found it in a different spot. My daughter was with me at pickup, and for the minute or so between the second and third check, she was scared that they forgot to make her cake. Well, thankfully they found it. When the young lady showed us the cake, I was disappointed - the frosting was white, not pink as I requested. I wasn't informed that cream cheese frosting couldn't be tinted. Well the party was had, & the cake was delicious. However, after the party frenzy was over, I looked back at pictures, and realized my daughter's name was misspelled. For $72, I expected more attention to detail. read more

Scratch Bakery - 8 inch round strawberry cake w/ cream cheese frosting. $72. - Bakeries Near Me - Hampton, Virginia

Super cute! We stopped in for a mid-day snack while visiting Phoebus for the day and we're not disappointed. Plenty of seating. Plenty of treats. Lots of food options like sandwiches, quiche, toast, salads and some sides like baked apples potato and pasta salad. The sweets and cake menu is loaded and they had some delicious looking boxed cakes and cupcakes and ice cream. We got a pimento grilled cheese and avocado toast with fresh fruit lemonade and chai latte for a light bite while we finished exploring the nearby shops. The avocado toast was a huge serving with two pieces of toast with tomato, onion, bacon, everything seasoning and an aioli drizzle. It was very good and a great portion for the $4.75 price. Now, that pimento grilled cheese sandwich was probably the best grilled cheese I've ever had in my life. A large serving of a buttered bread with a generous portion of cheese and pimento cheese with just a few jalapeños. Every bite was good and the bread was perfectly toasted. We all loved it and devoured it. I'd come back again and again just for this! A few folks got ice cream while we ate and one guy got a banana split on a cone that looked amazing. Another time! It's bright and cute inside with clean tables and a cute back patio to sit at as well. Plenty of parking street or on the back side of the store. read more

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The service was impeccable! Those ladies made sure we got just what we needed and we will definitely be back! The food was DELICIOUS! read more

Scratch Bakery - Inside bakery - Bakeries Near Me - Hampton, Virginia

Great little bakery café nestled in a little old section of Hampton that must have been buzzing back in it's heyday! We stopped in on a cold Saturday afternoon, so we sat inside even though they had outdoor seating like a true café! They have a cute interior that's cozy and inviting. The exposed brick wall is reminiscent of the Tobacco Row section in Richmond. The decor is light and chic with whimsy! They offer and extensive menu of coffee and lattes and an exceptional selection of desserts!! The cakes were super-sized (so don't come here, if you're on a diet) otherwise forget the diet!! Definitely a quaint little gem hidden in the historic heart of Hampton!!! read more

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The best Red Velvet Cake. The service is great. The atmosphere is very welcoming. It is a great place.

Omgggg I love this place! From the staff, to the food, and drinks everything is done with love. While my family & I were waiting for our brunch reservations, we stopped in here. Ordered the Cookie Monster milkshake & shared it amongst the three of us. So mind blowing good. You can taste the cookies and chocolate in every bite and you can taste the richness of the cream, this was not 2% milk Also had the Sock it to Me iced shaken espresso latte. Highly recommend. It tasted like a hug in a cup. I can only imagine how insanely good it is hot . If you're in the area, I highly suggest going. It's worth all the calories. read more

Scratch Bakery - Cookie Monster milkshake - Bakeries Near Me - Hampton, Virginia

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Here for a basketball tournament and we needed a smoothie in between games so we went to Tropical Smoothie Cafe. We saw the as seen on Food Network signs next door and decided to go in. I went with a Oreo cupcake thingy in a cup with 2 layers of frosting. I am on a health journey and this was going to be my once weekly Saturday dessert. I went to the gym in anticipation of all the calories this thing was going to cost me. I got back to the hotel, took a shower and then had a stare down with the cupcake cup. I wanted it to be dry and bland so that I wouldn't eat it. I took the first bite, hoping and praying that it was gross. Y'all, this was one of the BEST cakes I have ever eaten. So moist. Delicious frosting. The kind of gritty frosting so that you know it was made with real sugar. AMAZING. I ate the whole dang thing. Worth it. If we ever come back to Hampton, we will definitely be coming back here. 10/10 recommend. read more

I needed something new and delicious for my hubby's birthday so I decided to give this place a try. Lucky for me they deliver because both of us were super busy on his birthday. I ordered the double lemon, strawberry cheesecake, dirty wedding cake, Reese's cup, coconut, and double chocolate. Total of 12 cupcakes. The thugs I LOVED about these cupcakes: 1. Perfect frosting to cupcake ratio 2. Not overly sweet (most places make either the cake or toppings way too sweet) 3. Great flavors and flavor combinations 4. Cupcakes were moist but not overly so 5. Beautifully decorated and pleasing to the eye All-in-all a great purchase and a delicious way to celebrate a birthday! Try this place out....there are plenty of flavors to make anyone happy. I know I rarely eat food like this, but I'm hooked on the goods... read more

I had such high hopes for this bakery. Dimly lit inside and more options on the day old table than in the fresh baked case worried me. They do offer ice cream and shakes with an assortment of add ins. I opted for a slice of the sweet potato ooey gooey bar. It's essentially a cake base and sweet potato filling and pecans poured over. It is a bit on the sweet side so be forewarned if you are watching your calories or sugar intake. Street parking is available and they are located directly across the street from Mango Mangeaux restaurant. Nothing wowed me during my first visit and makes me want to return. Not a terrible experience but just dull. read more

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The employees were super helpful and sweet. The treats were abundant and delicious, and the ambiance was clean and adorable. read more

Scratch Bakery - The interior - Bakeries Near Me - Hampton, Virginia

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Super impressed by this place, just stumbled upon it with friends after leaving brunch. So many food, desserts, and ice cream options. We split the wedding cake because it was so large and super tasty. read more

Scratch Bakery - Bakeries Near Me - Hampton, Virginia

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What could be better to positively review than a black owned, woman owned small business in an area under revitalization. Scratch Bakery has had a successful presence in Newport News for several years, and as a bakery in Phoebus area of Hampton. Now they have moved across the street and combined their successful bakery with an eatery. So today two former coworkers and I ventured down for lunch. When we entered I was impressed with the decor. It is very modern, classy and well appointed. The seating is very casual, mostly tables for two. The menu is on a very busy chalk board. There are fewer offerings than the Newport News location shows online. We approached the counter and had some questions. Our server did not know any of the info we asked but she did go ask each time. The menu board said soup but she said they did not have soup.. She told us the chicken salad had cranberries but it did not. When it came, there were onions and possibly a bit of maybe pickle and apples. It was very tasty served on a croissant. Sides are extra so I passed. What we did not love is it was served in a plastic take out container and it was very cold as though the entire sandwich had been refrigerated. I would prefer that at least the croissant be room temp. I ordered unsweet iced tea which is prepared individually as ordered. It was $4 for a somewhat small plastic cup. It was good and refreshing. Only diet canned sodas were available so my friends opted for the complimnetary cucumber water. I did not try it. One was a fan and one not so much. One of my friends got the ham and cheese and it came out wrapped in butcher paper. It was filled with ham and gooey cheese served warm and grilled. He really enjoyed it. The cupcakes were typical of Scratch Bakery with overly sweet buttercream icing and a fabulous variety of flavors. There were many specialty cake items on display. I am not a buttercream icing fan but that is definately their signature flavor with many fans. I picked up the tab for all of us and with 25% tip, just because I try to support small business employees and not because I got actual service, and it came to just over $50 for 3 cupcakes, 3 sandwiches and one drink. I would grab lunch here with a friend to grab a bite and catch up, but my friends who work nearby were less enthusiastic. I think with some improvement in the presentation of food; ie without plastic containers, and more reasonably priced drink options with greater selection, I could entice my friends to give it another try. Certainly the food is tasty, the environment pleasing and the location convenient. I hope they will find success in their Phoebus location for years to come. read more

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I ordered from the food truck so there was no ambiance but the food and service was great. I ordered the banana pudding and enjoyed it to the last drop. read more

My family has been using Scratch for the past decade for birthdays, bridal showers, baby showers, and most recently, a wedding that sadly was a disaster--not to mention all of my recommendations and referrals. Attending this wedding were local council members, lawyers, doctors, business owners, engineers, and local teachers. In this review, I will keep everything factual regarding my wedding cake. I paid over $700 for my wedding cake and delivery, which was scheduled for 10:30 AM to 12:00 PM on my wedding day; however, the cake was not delivered until 6:50 PM, and sadly, nothing was rectified. The following events occurred on my wedding day (the wedding starts at 5:00 PM, and the cake cutting is at 7:30 PM): - At 1:00 PM, I was informed that the cake had not been delivered and that Scratch was unresponsive to phone calls. - At 3:00 PM, Scratch still had not returned the wedding planner's phone calls. - At 3:45 PM, the wedding planner asked if I had an alternate number to reach the bakery. At this time, I was in the midst of getting ready with my groomsmen, while the bride was preparing for the ceremony that began at 5:00 PM. - Around 4:30 PM, Scratch finally responded to the planner and stated that the cake was en route. - The cake arrived at 6:50 PM. - Upon delivery, the cake was still not properly prepared, and the wedding venue had to make corrections. During an event of such magnitude, issues with the cake can have a trickle-down effect on the photographer's schedule, cake cutting, the wedding planner's priorities, and more. The bride and groom, as well as the wedding planner, should not have to worry about cake delivery while getting ready for the ceremony, cocktail hour, and subsequent events on the schedule. Note: The owner blatantly lied during our phone interactions and emails. A source from within the bakery demonstrated integrity by stating that the bakery had a hiccup and FORGOT that our cake order was on the schedule. Prepping did not begin until after the delivery time. In emails, the owner displayed a lack of professionalism, accountability, and integrity. Please be aware if you decide to purchase a cake for a wedding day. The following statements are from the owner: - "Not having the cake at 10 o'clock did not delay or cause any loss or harm. As it turned out the 5-6 delivery time was actually the best time to receive the cake because it was not planned to be served until 8:30pm per your coordinator." - "At the end of the day everything went forward without a problem and we believe we fulfilled our obligation and did exactly what you paid us to do. Again we are sorry for the confusion." - "We have admitted that we did not deliver the cake at the original estimated time. But it was delivered at the most appropriate time. The time you chose was not based on your wedding or reception time. We don't guarantee a specific time of delivery we give an estimated time for deliver." - "When we spoke with your coordinator that superseded your preference." - "At this point we meet out obligation And you received Everything you paid for, no one from any company guarantees an exact delivery time. I'm not sure what there is to rectify? We trust your quest enjoyed the service we provided. Thank again for your business." The facts are that you are a bakery owner. You did not come in contact with the venue or planner until 4:30 PM. You do not "supersede" a contract, the wedding planner, or the bride and groom's schedule. If a wedding cake cutting ceremony is scheduled for 7:30 PM, that does not give you the authority to deliver at 6:50 PM because of your own preference. We are beyond outraged and disgusted by her dismissive and insulting response. The claim that she "met her obligation" is an attempt to avoid responsibility. She didn't meet her obligation; in fact, she failed to deliver on a basic professional expectation and then responded with arrogance rather than accountability. No couple should have to deal with this kind of unprofessional behavior, especially on their wedding day. We are appalled by the owner's complete lack of respect, care, and professionalism. We want to ensure others know about the treatment we've received, and we expect a formal apology and remedy for her actions. read more

Really good little bakery in Phoebus. They have a variety of flavors of traditional slices of cakes and cupcakes. We tried the carrot and coconut cakes, and both were fresh, delicious, and with rich, creamy and delicious icing. They have simple cakes made very, very well. This place is worth checking out for a treat. read more

Scratch Bakery - Bakery case - Bakeries Near Me - Hampton, Virginia

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Love going here when I am in town. Service is a little slow, but the food is always good I ordered the avocado toast and there were probably no more that 3-4 people in the Bakery at a time. While waiting the owner let me sample some peach cobbler. That was nice. read more

Scratch Bakery - Avocado Toast - Bakeries Near Me - Hampton, Virginia

Came out here with my sister a few times since they've opened up the newly refurbished and improved bakery, and did they ever blow me away! Yes, they have my tasty, delicious cupcakes that I live, die, and breathe by (if you really know me, you know I do not exaggerate), but they have SO MUCH MORE. Delicious sandwiches, salads, and not to mention LATTES!!! (which are some of my other favorite things in life!). On my last visit, I had the wonderful opportunity to try their strawberry cheesecake cupcake, which is a strawberry cake with cheesecake frosting, crowned with a strawberry on top. The cake was soft and moist, and I love how it had JUST the right frosting to cake ratio to enjoy with each bite. The flavors really popped in this cupcake: the cake had the sweet fragrant taste of strawberry, while the frosting had the mild, yet heady taste of cheesecake, bringing this dessert to a next level. Their lattes were delicious as well. I had the most unusual flavor of latte: blueberry white chocolate lavender mocha (isn't that a mouthful?). Very complex flavor, but wow did it work BEAUTIFULLY. I love how they offer savory items as well: so far I've had their turkey panini (delicious, with fresh bread, carved turkey breast, and hearty veggies, cheese, and sauces so it certainly satisfies) and turkey club salad (a whole lot of ingredients, voluminous, but luckily not overly heavy laden). Goes great if you want something sustaining along with your dessert. read more

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While the Food Network doesn't always get it right, they definitely did with this adorable bakery. It was hard choosing a cupcake because they have such an amazing selection of flavors but we went with the peanut butter cup cupcake and the red velvet. The red velvet cupcake was amazing! Seriously, one of the best I've ever had and I'm a cupcake aficionado. My teen loved his cupcake too. Staff was friendly and courteous. I also love that they ice and top the cupcakes to order. Highly recommend this place! read more

Scratch Bakery - Bakeries Near Me - Hampton, Virginia

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Their desserts are amazing. Must try! Friendly staff and ambiance. Great Service. Stop by!

Hubby and I stopped in while in town for our son's graduation. The owner Samantha was very nice friendly & made us feel very welcomed. Next time we're in town we will definitely be back. Thank you read more