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    Scotts Pools

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Scotts Pools

    Pool maintenance

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    3 years ago

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    Roto-Rooter - Roto-Rooter Sewer Service logo

    Roto-Rooter

    (3 reviews)

    Having a sewer back up the day after Christmas is terrible but we called and they said they would…read morebe here first thing in the morning. They were here precisely as they said and did a great job! 2 1/2 years ago we had a back up and had a bad experience with the call center. I know everyone has a bad day and sometimes things just don't go as planned. So we decided to give them another try and we couldn't be more pleased. The guys gave me alot of useful information as they ran the camera snake in before and after getting the line cleared. I would definitely use them again!

    I had a similar experience with Roto-Rooter like Rachelle. We had a sewer line back up in our…read morebasement so I called Roto-Rooter. I called at 3:15pm and was told the call was in and a technician would be calling me back. I waited an hour with no call so I called back to check. I was told that there was other calls ahead of me and they would get to me. After waiting 3 to 4 hours not getting a call we decided to try snaking it again ourselves. Luckily we got it cleared after an hour or so. I actually thought we would get a call from them by 10:00pm at least telling us that they were booked up all day and could possibly come out the next morning. We didn't hear from Roto Rooter at all. I certainly understand the on call business being a HVAC tech myself and how you can get completely swamped with calls and can't get there that day but a call back would have been better than not at all.

    Rabenstein Heating, Air Conditioning & Plumbing

    Rabenstein Heating, Air Conditioning & Plumbing

    (8 reviews)

    When we experienced biller issues Rabenstein originally was to arrive the next morning but we bit…read morethe bullet and agreed to pay the after hours price (big mistake!) even thought it was 3:30pm tech diagnosed it as a bad blower motor. Luckily they had one at the shop ($1300 which I agreed to pay) but not worries thus far. He wrapped up and moved along... the next day, I was concerned about the pricing and asked a local HVAC distributor about the price on the motor and they priced it at $200.... Seriously? 600 % mark up? Looks at the invoice and realized I was charged for 4 hours... my phone log and cameras show he called when he left his previous job at 3:29pm and left my house at 6:30pm. When I called the office the next day they needed to check on a few things but would call me back. Their response: part was another end model and was therefore more expensive. 6-1/2 times more expensive? I have to admit he did tell me it was expensive. As far as the rake, they informed me that they build door-to-door meaning from when he leaves his last appointment to whenever he either clocks out or goes to his next appointment so I was charging an additional hour for most likely his travel home. Sour grapes? Maybe but do yourself a favor. Get the details of the pricing before you commit to anything.

    In December I had my furnace serviced by this company. Their service man did a sloppy job and…read moreknocked a line loose in furnace. I found a pool of water. He came back tightened one end of what he knocked loose. Next day more water. They sent another guy who determined the wrong end was tightened and needed the other end tightened of what was knocked loose. Not one issue was had until their workers showed up. I got a bill for the furnace service which I paid on time. Weeks later I got a bill for $68 for their second appearance at my Home where they came to fix something their men messed up. I left two-three voicemails at the office with no return call. Got a call from their office in January which I told their office lady what happened and I had tried to call multiple times with no call back and wondered why I had to pay for their mess up. She assured me she would take care of it understood and not to worry about the bill. Today I got a letter from a local collections office for the same bill she said was taken care of. I expect an explanation. But shocker no call back. This isn't the first issue we have had with this company. The lack of professionalism, organization, attention to detail and honest work is disgusting.

    Triangle Heating, Cooling & Plumbing

    Triangle Heating, Cooling & Plumbing

    (18 reviews)

    It doesn't get worse than this company they attempted to sue me for finished work that they never…read morecompleted. We failed inspection. They lied under oath. They charged us over six times what are other person tried to charge us. We will be reporting them to consumer protection and bringing a trial against them. I've never dealt with a worst company in my life you had along a company that actively lies under oath. As you can see, their completed work wasn't completed according to code inspection. they didn't get a permit until after they finished the work and then tried to blame me for not getting a permit when it was their job then they put an invoice for the materials that they were supposed to cover then blamed me then I didn't pay for the materials. Here's what the person who came to fix it and do it correctly charged... Six grand versus 450 be careful they will end up in court line under oath.

    I contacted Triangle and had an appointment for Friday. They couldn't give me a time so I took off…read morework only to get a call that they weren't coming till Monday. I took odd Monday thinking someone was coming to fix my valve on my furnace. A guy shows up, takes some pictures, talks to a guy on the phone goes to his truck and gives me a quote to fix it for $3735.34. Total scam!!! They weren't even prepared to do the work that day. I don't know if they thought because I was a woman or what that I would pay that much. I think he thought I was stupid. Today I finally got it fixed and the total charge was $169.92. Thank you to Belleville heating and cooling! Triangle is a rip off!!

    Scotts Pools - poolcleaners - Updated May 2026

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