Very reliable. I have employed Pennabaker several times and his solutions are always practical and…read morereasonable.

We had a problem with a rusted-out water line to our washing machine. Robert returned my phone…read morecall within 30 minutes, was at our house in an hour, and replaced the water valve in about 20 mins. The cost was very fair and Robert was a pleasure to talk with. I highly recommend calling Robert for your plumbing issues.

Quick response to replace an outdoor faucet with a broken pipe. He showed us where the break in the…read morepipe was, and explained preventative measures so that it won't happen again. Quality work, at a reasonable price

I needed to rework my kitchen sink drain line in my 60 year old house. I had looked into a few…read moreother people, but was recommended Chris by a friend. He was knowledgeable and straightforward, friendly, and reasonably-priced. He really tried to work the whole problem and come up with a lasting solution. I really felt like he cared about all the little details, and wanted to make sure that everything was done right. He's a really nice guy too. I would really highly recommend him and will use him as my primary plumber in the future.

Chris squeezed me into his schedule because of the urgency of my situation. He completed the…read moreservice quickly, honestly, and carefully, for a very reasonable price. Even more importantly, while Triangle (another local plumbing service) wanted to charge me $7,000 for a range of additional and unnecessary product/services, Chris fixed my issue immediately for a low price and with no desire to upsell or push me into something I didn't need. I can't recommend him enough!

These guys were great - highly recommend! Main pro's:…read more- Efficient - Responsive - Did a good job - Well-priced

BEWARE, they are not movers. The owner is a handyman who fixes stuff for businesses, etc. I…read moresimply wanted Packers to help me since I hurt myself trying to do it all with the help of a friend. The two young men, who are volunteer firefighters, getting paid about $42 each for 2 hours. Since we had lots of boxes packed, most were donations from downsizing to move. I was very specific that they were to be given to a charity. My favorite charity may have been closed but there is at least one more on the way. I was told no one would take the donations so they don't know what happened to all the nice stuff. I offered them anything they might have wanted but they said no but in order to do this, we HAVE TO RENT A U-HAUL! i GAVE THE YOUNG MEN $300 IN CASH AND THEN THE OWNER, CHARGED MY CREDIT CARD $467 MORE DOLLARS FOR THE RENTAL U-HAUL! He does not have a truck for moving, but simply for his tools. Do NOT, UNDER ANY CIRCUMSTANCES MAKE ARRANGEMENTS WITH HIM BY PHONE. MAKE HIM GIVE YOU EVERYTHING IN WRITING - IT IS THE ONLY WAS I WAS REFUNDED THE $467 ON MY CREDIT CARD. SAD!

It doesn't get worse than this company they attempted to sue me for finished work that they never…read morecompleted. We failed inspection. They lied under oath. They charged us over six times what are other person tried to charge us. We will be reporting them to consumer protection and bringing a trial against them. I've never dealt with a worst company in my life you had along a company that actively lies under oath. As you can see, their completed work wasn't completed according to code inspection. they didn't get a permit until after they finished the work and then tried to blame me for not getting a permit when it was their job then they put an invoice for the materials that they were supposed to cover then blamed me then I didn't pay for the materials. Here's what the person who came to fix it and do it correctly charged... Six grand versus 450 be careful they will end up in court line under oath.

I contacted Triangle and had an appointment for Friday. They couldn't give me a time so I took off…read morework only to get a call that they weren't coming till Monday. I took odd Monday thinking someone was coming to fix my valve on my furnace. A guy shows up, takes some pictures, talks to a guy on the phone goes to his truck and gives me a quote to fix it for $3735.34. Total scam!!! They weren't even prepared to do the work that day. I don't know if they thought because I was a woman or what that I would pay that much. I think he thought I was stupid. Today I finally got it fixed and the total charge was $169.92. Thank you to Belleville heating and cooling! Triangle is a rip off!!

Absolutely terrible customer service! I originally contacted them in April to have a propane…read morefireplace inspected as I couldn't get it to light. Then, we discovered that the propane wasn't being filled by them so that is why it wouldn't light. After about 2 months of calling them asking for the propane to be filled, they finally sent someone out and filled it. Next, they claimed they couldn't inspect the fireplace without a pressure test of the line. Another 2 months of them no-showing for multiple appointments, they finally came in October and completed the pressure testing and inspection of the fireplace. Afterwards, I was told I needed a part which would be in the next week. After five weeks of not hearing anything, I called them. They told me that they have no record of ever coming out to my house and that they would have to come and do the same thing again. Then, when I told them that they had already been to my house for the service appointment, they told me that they have no record of me being a customer. They then wanted to charge me another insane amount to come out again. I'm finally just done and going to call somewhere else. Apparently these people don't want the business.

I bought a Jotul from Curt Bierly. Love my stove....aside from my purchase, Curt always takes my…read moreemails/calls if I have any questions. Service is excellent. I'd recommend this company -- great, friendly, smart, top notch all the way around!

paid almost $20,000 for a new system back in January. it is now May and it's still not completed…read more my husband called yesterday and spoke with a woman who told him their worker doesn't answer his phone and basically only works when he wants to work. Meanwhile, it's 80 + degrees in our house. NEVER EVER use these jokers!!

Woman answered my call 3 weeks ago stating she would ask if he would take my job (fix leaky drain…read morein bathtub). Never a return call back! Would not recommend! Seems to be lack of interest to even return a call let alone repair my problem! Called Wimmer who I highly recommend! Came in a week, he is very busy but found the time to return call and do the job! Now that is a plumber I would recommend! Forget the nasty attitude of the Norris's

The best plumbing professional you can find, period. As new homeowners, my husband and I are so…read moregrateful to have found Paul to guide, advise, and navigate us through some unexpected repairs to our home. He is honest, efficient, and professional at every level. Paul has made many trips to our residence and done SO MUCH to repair, replace, and shore up many aspects of our home, from a hot water tank, to a faulty toilet, to a patch and eventual total replacement of our copper pipes with an appropriate upgrade. Paul and his son are top shelf - they are respectful of your home, attentive to your needs, and are excellent professionals at their trade. They are certainly the first call we make ANY time we have a plumbing issue.

Service was exception and Paul was great. He took time to explain what was wrong, what needed to be…read moredone and what to look out for in the future. We learned of him through your home owners insurance but will definitely reach out directly in the future!