After a mid-March downburst knocked trees down on our street and ripped the electricity service…read morehead off our house, we were without power for four days. When I called Dixon, they responded immediately (the very next AM) and brought a crew of three guys, one who worked on his day off. Necessary repairs were completed quickly and professionally, including a code upgrade grounding fix in our basement, and West Penn was able to reconnect us soon thereafter. Can't recommend Dixon highly enough!

The team at Dixon's has been servicing my home heating air conditioning and electrical at both my…read morehouse and rental for years. There very honest and the quality it second to none. It's hard to find a quality business like this and I recommend them fully

Mr. Pringle showed up (January 4, 2022) and informed me, after I asked, that he hadn't been…read morevaccinated against COVID. I refused to admit him to my home and he left. He's been texting me now for about an hour, demanding payment for his visit, threatening me with a collection agency. I'm surprised that he believes entering people's homes unvaccinated is fine and a good way to conduct his business,

Mr. Pringle came out to our job site to connect our generator to our office unit. The entire time,…read morehe explained his work, what he was doing, etc. and shared stories about himself. Incredibly friendly and hard working with fair pricing for his top notch work. I cannot recommend him enough and we will use him in the future for any electrical work.

Simple task of replacing 2 thermostats. Took 2.25 hours for an an hour job. Technician struggled to…read moredo the simple task. Thermostats didn't function correctly after technician left. Came back to fix but didn't know what to do. I talked to owner and was told they needed a few days to figure out how to fix the issue. Never returned. Call to owner never returned. Received bill for 2.25 hours of work. Called thermostat manufacturer and they were simply not program correctly. Terrible service and completely clueless

We were charged 360.00 for a ceiling fan installation and fixing a breaker. The service technician…read morethat came to the house did not seem very knowledgeable and acted as though he just wanted to get out of here. Very pricy for the service. Would NOT recommend.

I needed to have my service upgraded to 200 Amps and had some challenges on where everything needed…read moreto go. Brent came out and looked at the project we were doing and spent time discussing options to really make it work and still meet strict codes. His crew did great work and were very professional! The finished product worked and looked better than what we started with for sure. You can find plenty of electrical options in this area but I highly recommend this company. They really do quality work!

My husband called because our generator needed it's points set. If you look at the section of the…read moreinvoice it states the reason for the service. He wanted the points set. ** He usually services it himself & did do some maintenance on it but didn't set the points he works out of town & doesn't have time ** If you look at our invoice everything BUT the points being set was done. We paid for an overpriced oil change. *Check the general condition of generator *Clean generator when necessary *Change Engine Oil with Synthetic *Replace Oil Filter *Replace Air Filter, if needed *Replace Spark Plugs *Check Wiring for Loose Connections. Corrosion & Damage *Clean & Tighten Battery Terminals *Start generator and warm up *Transfer Power (If ATS Accessible) for 10 Minutes My husband called the office and spoke to Tracy and asked if the points were set. She said no and the tech said that should have been done at 25 hours. Ok, my husband missed it and the purpose of this visit was to set the points. The bill is paid but the service requested was NOT performed. It was a $287.50 oil change- UGH