We have been frequenting this establishment for many years. When we moved back to the area 13…read moreyears ago, we bought a Tropitone patio set from them. An expensive proposition, but Tubbies does not charge straight retail so the prices are pretty good. After about a year the surface on the table delaminated. They replaced it immediately, no questions asked. Now, 13 years later the springs on the chairs have gotten tired. I pretty much was resigned to spending a bundle on new chairs, but Bill the boss said we could order the parts. Amazing. A month later the parts came, an easy fix, and now when we sit in the chairs we aren't always looking at the sky. This is a serious place with terrific service as well as a mind-blowing inventory. We purchased a Big Green Egg from them last year, and they came all the way out in the country and assembled it for $50. What a bargain. If you want a place that stands behind their products, this is the place. Otherwise go to some box store and throw your stuff away after a few years when something goes wrong. As an aside, the owner of Tubbies also has a mattress place down the hill where we have purchased a TempurPedic mattress, and they were great to deal with. He also owns Klaban's, a local high-end furniture store with great prices that we have frequented, happily. Finally, not only did Bill the boss order the parts for our Tropitone chairs, but it turns out they were free! He found out that the chairs had a 15 year warranty. Amazing.

i visited tubbies recently and was appalled by the owners treatment of one of his employees!! He…read morebelittled her in front of me with no concern for her feelings! Everyone deserves respect !! I was embarrassed for her and I felt very uncomfortable !! I think every boss should be respectful of their employees., regardless of their mistakes!! I will be shopping elsewhere in the future!!

I am never going back! Their prices are a bit higher then other shops. Two of the items that I…read morepurchased less than a year ago have broken. They charge a fee to come to your house to fix something that is still under warranty. And don't bother sending an email because they never respond. Their customer service is nonexistent! Two of my neighbors told me not to go there and now I can see why.

Don't buy a hot tub from this company unless you are prepared to wait a long time and spend alot of…read moremoney on repair bills for it. Once you have this piece of equipment on your property, they know they can charge you whatever they want for anything it needs. You may as well write them a blank check. They don't care about their customers after you sign on the dotted line. All they care about is selling another hot tub to the next sucker.

The ladies at this establishment are very knowledgeable and friendly. They helped me get everything…read moreI needed to care for my pool, and at an extremely reasonable price. 100% recommend.

I've been buying spa supplies from here for years. The owner is very knowledgable and helpful…read more Prices are reasonable too

Just took delivery last week of my new Vita Grand Spa from Bob's. I totally recommend this company…read moreas the service was top notch from purchase to delivery and beyond!!!!!!

Love our hot tub and the gentleman that came to install were very professional and kind.read more

my husband and I have been planning on getting a strong spa hot tub for 3 years! i called Albany…read morestrong spa and Zach Todriff called me back, Zach ans so many q for me so we went to visit the Albany spa and Zach was very patient and accommodating with my husband and I. we did decide on a hot tub and felt very good about our choice with the comfort of Zach! Any time I have a question I text him an he immediately responds that is amazing customer service and loves what he does! Ty so much Zach we appreciate you!

OK so they sent a new cover unfortunately it was shipped without any protective material. Just…read moreclear plastic. So there was a rip in the cover, which now they are sending a new cover. The representative that handled it was very professional and therefore I raised the rating because of her to 4 stars. Will advise if anything changes.

There is no one better, treats you like family. Scott recommended to us a Heat Pump Water heater…read morethat save us at least 1000 through the season because we keep our pool warm. He and Chantelle have been Awesome.

From the owner: Scotts Pools Inc is a Philipsburg, PA Pool Service company that values the customer. We provide…read moreservices from maintenance to the opening and closing of your pool. Call now.

Love this place the staff is helpful and they have all the products I need! Not to mention I get…read morecoupons!!

From the owner: Retail, construction, and service for all of your pool and spa needs. Our convenient location…read moreincludes parts, toys, chemicals, accessories, and water testing by our friendly and helpful staff.

Most of the time, things do go very well. Today I experienced the fastest inflation ever. From the…read moretime I took a $42 item (as marked) off the rack and carried it to the checkout counter, it leapt in price $3. Told the cashier this, but she didn't seem to care, or want confirm what I was saying to her. I didn't feel like walking the angle iron all the way back. So I paid the extra $3. Will make sure I snap a shot the next time I buy anything there from now on.

Buyer beware. Returns only accepted for 30 days. No return policy posted in store or on receipt…read more Apparently it used to be on receipt previously but no longer. Bought hedge trimmer in April in anticipation of summer pruning. Got it out to use and it lacks power or cutting ability. Only cuts needles off arborvitae spiral tree after multiple passes with blade but not the small little branches the needles are on. State College Rural King refused to accept as a return despite inspecting trimmer to determine in perfect condition quoting their 30 day return policy that no one can show me. Even had receipt for item. Willing to accept it as return if I will buy a better, more expensive trimmer. Don't need, already have gas trimmer. Was looking for something lighter to use. They did inform me they could take it back if was defective because manufacturers warranty would then apply. Very unwilling to work with customers. Will not do business here again. Trimmer was $139.99 plus tax. What a waste of time and money at this store. Do business somewhere else. All other stores in the area accept returns for 90 days and give refund or give store credit after 90 days. Rural King should post return policy in store so customers are aware. All I could find was a QR code on back of receipt to scan if I wanted to know their return policy. Other stores have a sign clearly posted for customers to see.