They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

Fantastic operation . Friendly , knowledgeable, helpful . I took my son's electric motorbike there…read moreto get his brakes fixed and they took care of it right away ! Highly recommend!

Place is great. They were super busy and still helped me get a fuel line to help finish my…read moreproject. In fact they just gave it to me. Recommend for sure.

Went looking to buy specific bike summer 2025. Was definitely going 2 buy it but sales rep (young…read moreguy) was very arrogant, negative, & sarcastic. He literally disagreed with everything my buddy & I said. My buddy left store he was so irritated. I stayed & when we negotiated price, he continued to act like that so I said 4get it & bought same exact bike somewhere else for a much better price btw & the person I got it from was a good kid. Totally different experience. Went back to JMR & bought helmet, shirt, gloves. At 1 point, sales rep gave me I believe JB's # (the guy who's desk is to the right when u 1st walk in: may be owner) # to negotiate price. When I used that number to call JB, JB said he was at home sick & acted like I was bothering him. A first, I felt bad but then I'm like well then the other guy shouldn't have given me his #. Later on, I needed a part for my bike & JB was clearly aggravated that I had bought a bike somewhere else. I could've rubbed it in their face, but I didn't even mention it. Then JB turned very confrontational and disrespectful. When he started shouting at me, I started shouting back & we got into a verbal confrontation. At first, he told me he was going to help me order the part. Then 5 minutes later, he told me that the Internet had cut out & he wasn't going to be able to order it. We got arguing again & he's like "DO U WANT MY HELP OR NOT!?" & said the Internet had just come back out of the blue while he was standing up talking to me, not even looking at his phone or computer or anything. It became obvious to me that he was lying about there not being an Internet connection to order the part. He just didn't wanna help me out of spite. When he said the Internet had come back (apparently from his telepathic abilities), he then spent 20 minutes fumbling around on his computer, trying to figure out which screw I needed it for my motorcycle. He said he wasn't sure which one it was. He said we'll try this and if it's not the right one, we'll just do it again. I called for an update a month later: He was irritated & said it was on backorder & hung up. Finally, a few months later I received a voicemail saying that the part had come in. I had missed the vmail from a few weeks prior so I called them to make sure they still had the part before I went down there and once again someone was very sarcastic over the phone saying " well if someone called you saying that the part is here then it's here". I then hung up the phone and went down there the next day (12/19/25.) when I got down there, I went in and said hello to JB and was very friendly to him as I was willing to forgive all sins if they had my part. He then told me that because of what happened yesterday on the phone, they weren't willing to do business with me anymore. I was like what are you talking about? He said that I thought I had hung up the phone after I hung up with them and that I said a bunch of negative stuff (another lie btw) & that they didn't want my business anymore & that he was ending the relationship. If I was anywhere else, I would've been in disbelief as to what was happening, but it was par for the course with these 2 people working at JMR Honda in Hyannis. I have never encountered worse Service in my entire life and I am 52 years old. I don't understand how you could be in sales or an owner and be a total jerk to your customers not just 1 employee, but 2 and expect people to want to do business there. I also met a friend who also had a motorcycle & he randomly told me that he had been to JMR Honda and received a terrible experience himself without me saying a word. I was like trust me I get it. I am a very reasonable person and I'm a good guy, but I have my limits and I honestly believe this is the first time in my life I have ever filed a formal complaint with a business. The way these guys do business is despicable to me. They are grossly incompetent, disrespectful to customers, negative, sarcastic, angry, and unreasonable. Also threatened to call cops. That would've been an incredible waste of their valuable time.

BUYER BEWARE! The "owner", JB Hopkins, was the rudest person I have ever worked with. He literally…read morehung up the phone on me, after I spent over $6000 on a new dirt bike, because I told him it would be beneficial to his business if he worked on his customer service skills. He was incredibly rude the entire time I worked with him. Super abrasive. He raised his voice in a very condescending way, at me on the phone when he called me for an address, telling me that the transport company would not take the bike from them without the delivery addressed taped to the bike - as I was getting the address for him, I thought I would simply make him aware the transport company did already have it, he told me again, in a very sharp tone, cutting me off, that they needed it taped onto the bike. After he hung up on me, I called the transport company to let them know all was set for pick up, I mentioned the rude conversation I had just had with JB and how he hung up on me while I was mid-sentence, she said, she already had the address and that he was also being very difficult with another customer who just purchased a bike or vehicle of some kind, from them, that they (the transport company) were supposed to pick up as well. Its no surprise this dealership only has 2.5 stars. I wouldn't even give one star, however I have no choice. My advice, go to https://www.bettencourts.com/ - they were so much more professional and way nicer when I called them with questions about another bike we are interested in purchasing.

If you are tired of the corporate games and "hidden fee" surprises found at other dealerships,…read morecheck out Cape Cod Harley-Davidson. It is a breath of fresh air to get straight talk from people who are actually riders themselves. There are no scripts or bait-and-switch tactics--just honest, professional service. They treat you like family from the moment you walk in. If you value transparency and expertise, this is the place to go. T.C.

As a 76 year old female... I am not your standard Harley rider, to say the least. But what I can…read moretell you is that I have historically, over 64 years of riding Harley's, stayed as far away from dealerships as humanly possible! That all changed the day I walked into Cape Cod Harley-Davidson in Pocasset. I have never in my life been treated with such respect and kindness by every individual there. To a Man/Woman, these folks really know their stuff! I've actually purchased a new Trike from them and I can tell you that I got the best deal around!!! Here's a for instance of the type of service you can bank on getting at Cape Cod Harley-Davidson Pocasset MA. I called and asked if someone could please pick up my trike for winter storage (after 62 years on 2 wheels, 2 years ago I purchased a Trike) and what does this amazing dealership do for me? The owner, that's right, I said the owner of Cape Cod Harley-Davidson in Pocasset, came to my home to pick up my trike for me. Bob, who owns this Harley-Davidson dealership, could not have been nicer upon pickup. Here's another for instance: after my trike arrives at the dealership the head of service who is a super nice guy named Roman calls me and tells me that the battery on my trike is reading that it needs to be replaced. Instead of behaving like any other dealership I've run away from over the years who would automatically charge me for a new battery, Roman informs me that he thinks that it may be covered by warranty, so he went the extra step, to make that happen, I mean who does that? If you have any thoughts of purchasing a new or used Harley or need the very best mechanic around for a Harley that you already own (That would be Chris, the head mechanic and motor genius!) or are looking for the most expansive parts department headed up by the brilliant parts Guru Ryan or a massive array of motor clothes then run, don't walk to Cape Cod Harley Davidson in Pocasset MA! These guys are worth the drive no matter where you are, and everyone there will treat you like one of the family! It's a special place that just happens to be a dealership! Amazing! Julia O'Malley-Keyes AKA Tizzy Teaticket, MA

I had more work done than the bike was initially brought in for, hey $hit happens. But when brake…read morework is done, and I leave with my ABS light on, and now I got to pay another shop to fix what these guys screwed up, damn right I'm pissed. i was told, drive it and it will go out by Jack, and the other guy Dan states he doesn't know how to fix it, well I won't go back again.

I recently traded in my 2021 CBR 1000RR ABS for a 2024 Harley-Davidson Breakout, which I purchased…read morefrom Cape Cod Harley-Davidson in Pocasset. Go see Chuck Torlone... tell him that I sent you! From the start, I knew that I wanted to install (at the very least) a stage 1 kit (exhaust. with some tuning) which I wanted to do before taking delivery of bike. However, I wanted more.. much more! I wanted a stage 2 kit, with S&S 475 cam chest, with a full dyno tuning. Harley was not going to do that... so, I called Jack, who told me to come on over and talk to Dan, which I did. Dan talked to me about the benefits of an S&S Superstreet exhaust (better tuning capabilities) and went through a variety of cams, including the S&S 475 kit, which I decided to go with. Best choice ever! Woke the bike way up!!! Dan's work is outstanding, from workmanship to knowledge to making sure that I was happy. The power increase was better than expected - horsepower up from 101 to 125; torque up from 123 to 139. Response from straight off the line is impressive. And the chunky rumble??? even my wife (Kim Laird) loves it! So happy to have made that phone call to Jack. My advice... call Jack at Cycle Services before you do anything else... you will be happy that you did. Tell 'em that Tim sent you!

Great People! Steve and Dave are honest and very knowledgeable…read more Rock Solids prices are much more affordable than prices at H.D. I enjoy working with Steve and his team! Bob Anderton Harley owner

So here we have Scotts Cycles! lol I was wondering when or where he would pop up again! RIDERS…read moreBEWARE, This guy is a hack , unsafe preactices of half assing jobs and poor over priced service. I had to bring my bike back 4 times after he "rejetted my carbs! He had no idea how to balance 4 carbs! The bike ran better when I brought it to him than when it left his shop! I bought a balancing stick and did it myself! He was run out of Yarmouth for doing bad business and now he is in Harwich! GREAT!!! If you care about your bike and your saftey, DO NOT use SCOTTS CYCLE!

Decided to take a look at a few motorcycles today. I went to Mom's Motorcycles on Broadway Revere…read more I was pleasantly surprised I spoke with the general manager Dennis who volunteered lots and lots of important information and specs that I was interested in finding out about. He graciously let me sit on a few of the different models and we spoke about the couple bikes I have in the garage as possible trade ins. He even gave me a guesstimate on what they would be worth. He actually offered me discounts from the factory without me even inquiring which I found refreshing and then after he told me about the discounts from the factory it was also an incentive of 2000 extra dollars for parts and accessories so a total of $3000 discount which is pretty fabulous when the sticker is $18,499. He was extremely patient answered all my questions showed me some of the accessories that were available on the program and even interchangeable wheels tires and seats. If I choose to purchase an Indian motorcycle I will definitely have Dennis help me with that now the question is do I trade in my Harley Davidson for an Indian??? I'll have to give it some thought and a little bit more research maybe take a test drive but I would definitely suggest anyone looking for an Indian motorcycle a Polaris or a victory to head on over to Mom's on Broadway Revere see Dennis tell him Dave Romanow sent you.

Looking to buy a new Indian Motorcycle. Called the sales department to get more information about…read morethe model I was interested in and discussed price etc. Visited the dealership, price didn't change, no pressure to buy, very low key. Bought the model I wanted in the color I wanted, Great buying experience. The pictures of the dealership on Yelp are not current. The building is new, modern and updated. They sell Victory motorcycles, Polaris products and used motorcycles as well.

Are super friendly, quick easy in and out for a sticker?…read moreAnything you need their knowledgeable in snowmobile motorcycle, etc.

I went to this shop for the first time to have my state inspection. While there, I discussed my…read moreneed t have some handlebar risers installed. The shop owner scheduled my appointment and performed the work expertly and at a reasonable rate. I would highly recommend this shop to all riders in need of service.

Never heard back for my inquiry for service. It would have been nice for reply for the work asked…read moreabout. Looks like no answer means they can't or don't want to do it. It was a big job.

I was looking for someone local to work on my Harley so I wouldn't have to drive over an hour. I…read morefound Stu online, left a message and got a call back soon. My first visit was for my 1,000 mile service for my brandy new 2019 Road Glide Ultra. I just had a full stage one to get that heat issue resolved and a bonus of great sounding pipes and way improved performance. If I move and have to drive an hour so this guy can work on my bike- no problem... Professional, experienced and you know who is working on your bike!