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    Scottgate Cleaners & Alterations

    1.8 (5 reviews)

    Services - Scottgate Cleaners & Alterations

    Clothing alterations

    Clothing mending and repair

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    11 months ago

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    5 years ago

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    5 years ago

    Expensive-- to side take-in a pants and top cost $60 now ? Maybe I'm wrong but that's expensive

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    9 years ago

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    6 years ago

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    Michelle Ballard - Our wedding photo

    Michelle Ballard

    (10 reviews)

    I had purchased my dress from Mia Grace and it needed some significant alterations before my…read morehusband and I's wedding day. The biggest things that had to be addressed (that I noticed) was the length of the skirts, the length of the shoulders, and the plunge.... I wasn't crazy about how deep the plunge was on my dress, so the company gave me extra lace so Michelle could match the overall lace pattern. Michelle was extremely knowledgeable and professional throughout. She was able to alter the dress so it fit me perfectly, and she was so much fun to work with. Her work speaks for itself.... I attached two photos of my unaltered dress in the shop, and a few photos from our wedding so you can see her work. She also did me a huge favor which I greatly appreciate and it meant so much to me and my husband on the day of. I think I had gotten my dress back a week and a half before my wedding day, and I was trying to finalize a few surprises and final touches to make the day special for my husband. Michelle had handed me back the extra lace from my dress and told me that she could take one of the flowers from the lace and sew it into the back of Ryan's tie if I could get his tie into her ASAP. I loved that idea and quite literally absconded with my now husband's wedding tie for reasons unknown to him at the time. He got it back the morning of our wedding day and he apparently loved it so much he was showing most of his family the tie. I plan on coming back at the end of this month or the beginning of next to get my dress preserved, and we want to get my veil, my dress, and his tie preserved through the company Michelle uses. Thank you so much, Michelle!!!

    I cannot recommend Michelle Ballard for bridal alterations. After paying $560 for a hem, bustle,…read moreand strap adjustments, my wife's gown was returned unwearable. We took the dress to a reputable bridal shop for a second opinion, and they confirmed the straps were shortened far beyond standard measurements for that size. Most disturbingly, when the dress wouldn't zip due to the over-shortened straps, Michelle's professional advice was for my wife to go on a 'strict diet' to fit into the dress. We have provided side-by-side photographic proof of the error to the business, but they have refused a full refund. If you are a bride-to-be, please be aware that if a technical mistake is made here, you may be blamed for it and left with a damaged dress and no recourse. We have filed a formal complaint with the Illinois Attorney General.

    Erika's Tailoring

    Erika's Tailoring

    (3 reviews)

    Six days prior to leaving the country for my daughter's wedding, I visited Erika's store to have a…read moreblazer's sleeves lengthened. I dropped it off to her on Thursday, 10/9/25, explaining that I was flying out of the country for the wedding the following Wednesday. She accepted the job and assured me that my blazer would be ready on Saturday, 10/11/25, by 12:00 pm, She explained that she was closed on that following Sunday, Monday, and Tuesday of the following week. On Saturday, about a quarter til 12:00 PM, I arrived at the store to discover that the lights were off with no one present. I waited over an hour and made numerous attempts to contact her directly. I called several times, leaving voice messages and text messages, but received no response for over 2 weeks. In summary, I did not receive my blazer for my daughter's special day. I was forced to find something else to wear which was an added stressor for my daughter and family. Today, over two weeks since I dropped my blazer off, I contacted Erika, who finally answered the phone. She informed me that due to limited parking and her inability to walk, the store was closed on Saturday. She never took accountability for failing to reach out to me, only mentioning that she had not checked her messages. She cavalierly mentioned that I could collect the blazer today and pay full price because she "completed the job". With business practices such as this, you might want to consider another seamstress; someone who is accountable for their work and fulfills the job on or before the agreed upon date. Erika displayed a complete lack of communication, unsuitable follow-up, unprofessionalism and inconsideration.

    Erika's is still open/One of her competitors has put a false report on her site that she has closed…read moreI was just at her place 2/27/25. She was wondering why nobody has called or stopped by. Please go by and give her some business she does excellent work Glen

    Scottgate Cleaners & Alterations - sewingalterations - Updated May 2026

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