Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

We had an issue with a water leak and could not find out where it was coming from, until it started…read moreraining. I called Kerry @ 10pm on a Saturday night and he came right over. He was outstanding and easy to work with. Highly recommend!

From the owner: At MAC and Son Plumbing, we're not afraid to get our hands dirty, have 38+ years of experience &…read moreare fully licensed and insured. In-ground plumbing - sewer & water line repair, replace, installation, sewer backups Water diversion & drainage issues - outdoor drainage systems, French drains, trench drains, catch basins, hard pipe downspout systems, grading, sloping, flooded basement or yard Commercial and Community Property Management Solutions - restaurants, strip centers, high rises, extensive experience with everything commercial, greasetraps, vaults, lift stations Everything Plumbing - water heaters, sewage ejector pumps, manifold systems, individual water meters for multi-unit properties Serving Marietta, GA and surrounding areas.

We needed a leaky faucet fixed and the technician efficiently fixed the problem for a flat rate of…read more$425.

Completed unsolicited review here…read more Every interaction I've had with Performance I would rate as a 5, Showed up when they said they would; got the job done quickly. Garrett and Brigham are super. Abigail, et al were really great on communication. They let me know when parts were ordered, when they shipped and when they were expected to be in so they could be installed. I've had enough trips around the sun to know a great company when I see it. This company is led by strong people with integrity. You can just tell. Need plumbing assistance-can't got wrong. Use them.

Cody and Chase were real SUPERHERO'S. I call to get my septic cleaned and they located a bad pump…read more They immediately got control of the issue and also clean the septic. They were also great guys to communicate with the upmost professionalism and of course made couple of jokes. In short, I would give these guys and HOMETOWN PLUMBLING ANS SEPTIC all hands up and a Super rating. They will definitely get the problem fix with quality and value in mind. The communication was outstanding - you never had to ask a question they were on deck to explain the whole process. Thanks, guys, for really taking my worries away. Bre Brown Douglasville, GA

From the owner: Hometown Plumbing and Septic is a veteran and family-owned business providing commercial and…read moreresidential pluming and septic services throughout the Metro Atlanta area. Right now we are offering $100 off any septic tank service. We service clients from large commercial facilities to homeowners, but no matter the size every client is important. We strive to provide the same high quality, expert plumbing and septic services no matter the size or complexity of your plumbing or septic system needs.

Amazing service. Called because of a crazy high water bill. They came right out and couldn't find a…read moreleak. Didn't charge me anything despite spending 45 mins at my house.

Great experience with this company and the owner. Made sure I understood the issues and gave me…read moreseveral options for each issue. Every option was the best price between several other plumbers/contractors. Very pleased with the work that was done as well, first rate. Cannot recommend more highly.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

The plumber arrived within 2 hours of my call for a clogged main drain which I really appreciated…read more He snaked it and the water flowed fine when he left. But two days later the same clog came back. I called and they did come out again for free but I ended up paying for a hydro jetting service the second time that probably should have been recommended first. Friendly guys but felt a bit like they took the cheap fix first just to get a service call fee.

Alex was my technician, and he did an outstanding job. He was extremely helpful in explaining the…read moreissues, outlining my options for resolving them, and offering recommendations based on my situation. He handled everything quickly and also provided estimates for future work. We will definitely use Servicewise again and will be requesting Alex specifically.

Very quick to respond and follow up! Replaced my toilet and also walked thru the house to provide…read moreinsight on additional items that I might need to address as part of maintenance. Servicewise also had an electrician come by for a check of my home and I ended up knocking out a few electrical issues as well. Very knowledgeable and professional!

We had a problem replacing a tub spout because a previous plumber had done a poor job. Benjamin…read moreFranklin dispatched Fernando the day after we called (today) -- took care of it quickly even though it was harder than originally expected/ I would do business with this company and this plumber again.

We had a toilet problem so we called our trusted plumber - Benjamin Franklin. Austin dispatched Ben…read moreAllen the same day and he took care of it quickly and professionally. I highly recommend this company!