They will charge you for the full cost of the service (which was $85.00) if you're unable to make…read morethe appointment/don't cancel within 24 hours. I did see this on the agreement when booking, but the fact that I had to go to work unexpectedly and they "already waived the fee" for me two years ago made this entire situation infuriating. EDIT: The response to this review only supports my original conclusion toward this company with phrases like "you threatened to leave a bad review" and "if you didn't get your way" which is exactly why I attached screenshots. I will gladly let them keep my $85 if it encourages potential clients to take their business elsewhere. It is also inaccurate that their policy is industry standard, as I've worked at a salon and am currently a happy patron at several others.

Love how Becky and Kenzie have helped me transform my aging skin! I've had great results with…read moreregular treatments, including micro, needling, BBL, and facials. I appreciate their recommendations and education, and feel more confident in my skin! My young adult daughter has also had great success with her acne prone skin and were thankful for Lindsay's help with that.

Cassondra was so welcoming and made sure I was comfortable during the entire appointment. She…read morecustomized the steps to make sure they were safe for me during pregnancy, while still making my skin look so much better than when I arrived. The facial itself was very relaxing, especially her facial massage technique and soothing music. I also had microdermabrasion done which was more gentle feeling than I expected. Definitely will go back the next time I need to treat myself to some self care!

Went for my very first facial and I couldn't have been happier. Cassondra is a genuinely lovely…read moreperson with very talented hands. The neck and head massage were an added bonus that I truly enjoyed. Cozy space, great products, and an overall delightful experience. Highly recommend!

The best in the area for any service. Quality cannot be beat. Have been going here for two years.read more

Vera is the Best. She just moved into a great new space and I love it. The parking is so easy now…read more Check it our. 1287 Promenade Place suite 114. Eagan . Called Phoenix suites I have been coming for years and this is a huge plus in my books. Still great skin care and haircuts. I cant say enough good things about Vera and her service. Xo

I have been going to the Christina Clinic for a couple years. I have always been impressed with…read morethe results! One of the things that I really appreciated is that there is ongoing training that they are having to make sure that they are up to date on new treatments and training on the newest equipment. I feel so confident when I leave there. Tricia has done my BBL, Skin Pen, and other various treatments. Constance did my Cool Sculpting and was so precise with the technique. My botox and fillers make me a better version of myself. I travel 40 minutes to get there and will continue to do so!

Interesting how you can be a long time customer and one experience can be so bad you can't see…read moreyourself ever going back there. Showed up to my appt on time and had to wait 30 minutes. Then after 15minutes of treatment was told I had to leave because the next appointment showed up. Then they tried to charge me full price. Disappointing how unorganized and chaotic it is there, very poorly run place.

I received two luxury pedicures here (over a 2 month period) with Miriam as my nail technician…read more From checking in at the front desk to the 50 minute long spa treatment with the nail technician to checking out is easy and all team members are friendly. The spa is very modern and a relaxing oasis as soon as you walk in. The lockers were easy to use and the relaxation room has snacks and beverages to enjoy. I always get the cinnamon tea. It's delish. You can use the relaxation room before and after your treatments to extend your spa time even more.

I have been to the Maple Grove location and would note, that is a better location. Worth the drive…read more Before arriving, you are asked to fill out paperwork. I'm not sure why this location asked, because they didn't seem to follow anything I wrote. This was for my boyfriend's birthday and his name was not on the sign when we walked in, despite me listing that in the paperwork. In the past for my birthday, I have also gotten a card. But nothing here. My boyfriend also didn't want his feet touched and that was also listed in the paperwork. Unfortunately that was not followed. We were brought to our locker rooms and they were clean, had our names and chocolates in the lockers. Very nice touch! Our robe sizes and slides were also in our lockers. There is a large shower, 2 bathroom stalls and vanity with make up lighting. We then walked to the lobby area. This was where we started to have thoughts. Employees were talking in full volume. Not very relaxing. They also kept coming in and out of the room, talking, stocking snacks constantly! Again not very relaxing. The water was nice with a lemon. My boyfriend went to get water for hot tea but the water was room temp. Not very comforting. The massages were nice. I had Ingrid and she was lovely! She did a great job and was soft in speaking during the massage. My boyfriend said his massage therapist was talking at normal volume and didn't find it as relaxing. Afterwards we said in the lobby area again. In my opinion, the fireplace at maple grove is more welcoming and comforting. This place had what looked like a diffuser and eventually it turned off and started beeping. Again not relaxing. The lobby area is also larger at the maple grove location. This location left me a bit perplexed as to why the reviews are better here than at the maple grove location....

Had an amazing first experience at Face Foundrié on Grand Avenue in Saint Paul. I love the whole…read moreconcept of the business making facials more accessible to the general population without costing a fortune! I've always wanted to get a facial but was always deterred by the cost, the Sculpt facial plus the lip treatment I did was a whopping $79, paired with the quality of the experience, highly recommend! My esthetician Hannah O was super sweet and did a great job with the consultation and was just really friendly overall. After the consultation we didn't speak much which allowed me to take a little cat nap during my facial :)! Sculpt is described using Hungarian massage and facial cupping to lift, tighten, and tone the face. After it was over I left feeling refreshed and extremely relaxed. They have an option to do a $79 monthly membership for facials, which seems like a good investment as they have a handful of facial options doing different things. Only complaint: They did not have men's sized spa headbands so the products were getting in my hair and behind my ears, which was slightly off putting, so I'm hoping Face Foundrié will get ones that fit multiple head sizes. All in all a great experience and would come back!

Such a cute space. I had Isabelle and she was so calming, lovely, and professional. She took great…read morecare of me and walked me through every step of my facial. I got the sculpt facial, which I have never had before and it was amazing. I actually feel asleep in the chair because I was so relaxed. I also loved that I didn't get any pressure into buying extras or products! Can't wait to go back. Also there is a free parking lot in the back of the building, behind grand ave.

I love my sessions with Jill! She is very professional and tailors your facial to your specific…read moreneeds. It is always relaxing and the microderm keeps facial hair to a minimum for a long time!

I wish there was a way to give them ZERO stars. WORST CUSTOMER SERVICE I have EVER received. I have…read morebeen coming here as a loyal customer for over a decade and will definitely NEVER be back and will make sure all of my friends and family do the same. Never in all my years have I been treated so horrendously! Was having a technical issue with a credit card at checkout and it wasn't working. I explained to them what was going on and that I was there on a lunch break and time was running out. I offered to leave them my credit card information as well as a copy of my drivers license so they could run it later when the issue had been resolved. I was told by the owner, Tim that my only option was to leave them my physical driver's license (which is illegal) and if I left he was going to call the police and report me for theft! Did I mention I have been a loyal customer there for over a decade?? Horrified at this horrendous treatment and under the severe duress of his threats, I paid cash and left. Not only is this horrific customer service with illegal business practices but it is even more disgusting after being a loyal customer for over a decade. No wonder there is always all new staff every time you go in there. Can't keep good employees with a misogynistic, narcissistic, arrogant, white privileged douche bag manager/owner. The employee at the front desk laughing and sneering at me the entire time was a joke and beyond disrespectful as well. I will be filing complaints through all applicable channels including the police for false imprisonment. Save your time and your money and go somewhere else! This place is definitely not worth it!!

So I finally went back for the facial I purchased at the open house. It was very nice…read more I can't really tell the difference, the products were just ok but Beth was great. I would like a little bit more intensity but since I'm new I'll stick with the basic for a few cycles. Glad I went to the open house and took a chance.

I received a dermaplaning facial at Spa MD as a birthday gift from a great friend. I had Linh as my…read moreesthetician and she provided great services. She was very informative with each step she was doing and answered any questions I had with skincare. She also provided product recommendations based on my skin concerns. Overall, it was a very relaxing experience. I will definitely be going back for additional services.

Simple and clean, if you are looking for a full spa relaxation experience this is not it. I go…read morethere to get my facial done, quick and no fuss. Cynthia always do such a good job with her microdermabrasion. She is gentle, experienced and she knows what she is doing. My face glows after each facial there and I really see improvements. Even my brother-in-law made a comment about my improved complexion one day and this was after I started seeing Cynthia regularly. Coming from a guy and a tech geek, wow that is something! ;) Cynthia is kind and very thoughtful of her customer. I highly recommend a facial there.

Cynthia (the owner) is amazing! She greets me with a warm smile when I walk into her super-cute…read moreskin care spa. Her skin is amazing which is a testament to her skill and knowledge. I have been enjoying monthly skin care from her for a couple of years. In addition to receiving excellent skin care it is fun to talk to her and catch up on our lives. My spa session includes the Microdermabrasion (includes face and neck) with WISHpro plus the Age Reversal Hand Treatment add-on. The epidermis, the thin layer of skin that you see, renews itself After approximately one month your skin cells (epidermis) die. Some of them fall off but not all. Some remind blocking the natural skin moisture. Microdermabrasion removes the majority of these dead skin cells. The WISHpro treatment is amazing. Aging affects the processes which keep our skin vibrant, firm and healthy. Circulation to the individual skin cells slows over time. Reduced circulation limits the nutrition delivered to the cell, which further reduces circulation. This begins a spiraling cycle of skin decay and wrinkles. WISHpro uses non-invasive Magnetic Infusion Technology to defeat this cycle by driving specialized cosmetic formulations into the deeper levels of the skin to treat the cells and restore circulation and nutrition. For the hand treatment she treats your hands and then places them in large heated mittens. Do not ignore your hands! I use her collagen product daily, her SPF skin care and her shaving cream. After a session with Cynthia people will comment that I look different! Did I buy new glasses? Did I get my hair cut? They know something is different but they are not sure what. Book a session with Cynthia now. You will be amazed when she has you look in the mirror after a session. Your skin will look and feel amazing.

I haven't seen Valery for over a year, but I previously had laser removal done…read more I scheduled an appointment for 4:00 pm. We arrived and the door was locked, we tried to knock but there's no doorbell and the entry is on the lower level, the office is located on the 2nd floor. I thought that it was strange to not be able to access the building, but my sister and I went to caribou to wait a few minutes. 4:00 pm and the door is still locked. Mind you it was below zero and freezing outside, like one of those days you don't even want to leave the house. We went to the car to wait, I was frustrated at first but then began to worry. I tried to call her office but she only has a number to a call center. So there was no real way to contact her, I emailed. They emailed, nothing. My sister and I waited 40 minutes, each of us taking turns to run and try and see if the door had opened. We finally decided to leave. At 4:55 Valery called and left me a voicemail. She did not address that she had been 55 minutes late to contact me, she just stated that she's sorry, and thay door is open now and to come on up. I was beyond disappointed with the way my sister and I were treated. It seems concerning to me that she did not even have any way to get in touch with her. Following up to our email she did not provide any sort of explanation. Just saying that she is sorry for the inconvenience and to book another appointment online. The prices here are comparable to all of the spas and clinics in the metro. $350 for BBL, $600 - $1,000 for filler depending on if you need dysport, additional filler etc. I have sent so many people to Luminous You. My friend actually in the past year has spent thousands on treatments and fillers. She too said the way in which this business operates has gone downhill. That's too bad, I wish Valery well but after my experience I will chose to go elsewhere.

I work in NYC, happened to be in St. Paul and thought, "I have some down time over my lunch breaks…read morein ALL WEEK Sunday through Friday, what a great idea I'll update all my filler and botox while I'm here." Was ready to spend my usual chunk of change on this place and got really excited reading the reviews. I booked my appointment online on a Saturday/Sunday for a Thursday. Was leaving town the following Saturday. Come to find out the day BEFORE my appointment that their online system doesn't actually work, and I have no appointment...(?!). Felt so dumb as had told all my coworkers how excited I was to try this cool-looking business. They tried to find a new time that worked with my schedule but the whole thing felt very amateur hour so I decided to take my business elsewhere. If you can't get scheduling right I don't trust you with my face, sorry. Good luck trying to cater to busy executives with that system.