Was recommended here by a friend who has had wonderful experiences here in the past. Never have I…read morehad a more honest, fair, and reliable experience with a mechanic. This is THE standard that all car repair shops should aspire to. Everyone needs a good mechanic but it hard be hard to know who to trust. I live in Albany but have been working in Brattleboro for the past few weeks. My car had a muffler problem, I made an appointment and they took care of me incredibly well. Apparently they had to call five or six places before finding the exact part they needed, which they eventually found at a shop in Manchester, NH. They sent a truck, got the part, did the repair, and had my car ready for me first thing the next morning. And they charged me much less than I expected to pay. Just cost of the parts plus 1.5 hrs labor. Could have easily justified charging me more than that but they didn't. I've never considered tipping a mechanic before but I am totally impressed, hence the raving review. Oh and they changed a belt for me that was bad too. I may drive the two hours over from Albany for any more repairs I may need in the future, he that good. And it's hard to find a good, honest car repair shop. It's no wonder they are so busy. Only thing to know is you have to call in advance to make an appointment, because they are small and definitely busy! Also, the person who recommended Fletcher's auto shop to me told me that a friend of hers had a five year old RAV 4 that needed new brakes. Brought it to the dealership, who gave them an estimate of $1800. My friend said let Donnie Fletcher take a look before you have the dealer do it. His estimate was $500. So they went with him. But here's the twist: when they went to pick up the car, they were told it actually took a little less time than they initially thought it would, so the final cost was only $400. Are you kidding me? This is the type of service and honesty you only get in a small town like Brattleboro, where integrity and reputation mean more than a few extra bucks. Highest possible recommendation.

Fletcher's is awesome. Friendly, trustworthy, knowledgeable, and reasonably priced. Supper nice…read morestaff. I've been bringing my cars to Fletcher's for years.

I had an appointment today at Erik's for an estimate on a transmission repair. The transmission was…read morepreviously rebuilt by a different shop and the repair was not completed correctly. Erik's staff were very helpful, respectful, and honest about the situation. Knowing that the shop that had done the original repair was refusing to honor their warranty (presenting a legal issue), Erik's wrote out an thorough description of what they saw when they looked at my car and spent some time talking to me about potential solutions when I was done. They said they would email me a full estimate later. The waiting room was a bit chilly, but they do have space heaters. Overall the waiting area is cleaner than those of other independent repair shops that I've visited in the past. It was a professional experience overall and I recommend them.

Erik and April have an outstanding quality business. From a top organized office to quality…read morerepairs. They both give you excellent customer service at reasonable prices . Always will to go out of their way to make customers happy. We are lucky to have them in the Monadnock region .

I moved here just over a year ago, and because a person I met recommended Kresge's, I used them to…read morerepair my Subaru Outback. Not once, but many times, as I would take my 2015 Outback off-road exploring New England. I'd damage, bend, and break things on these trails. They always went above and beyond to help me get my Outback straightened out. Now I have a 2017 Jeep Rubicon, and they have added a full lift kit, skid plates, installed 37" tires, and even helped out with some minor fabrication of my Jeep. They have always treated me fairly and with respect, doing their very best to solve any of my self caused issues. I love these guys. Give them a shot, and you will too.

Fit me in for an inspection, five star service, friendly fast and professional. Couldn't ask for…read moremore! Very satisfied, highly recommend

From dropping off a truck for services to dealing with sales staff when purchasing a new rig…read more... These guys and gals are hands down the best around. I just recently purchased my 2nd truck from Keene Chrysler in a three year period. Both experiences were excellent as I've come to expect from these guys. Brian Zipps is perhaps one of the most knowledgeable salesman you could ask for and he's not your stereo typical pushy car salesman...He's laid back honest and he made the entire experience awesome. Thank you for always going above and beyond, I look forward to giving you folks more business in the future!!

They dropped the ball and did not put an inspection sticker on our Jeep when we had it done. We…read morenoticed it later when a NH State Trooper spotted it. We had to have it redone in order to meet the law. It passed again. I contacted them Saturday and then again this morning and again this afternoon. They did not respond to my questions. They have absolutely poor service and treat their customers like dirt! SHOULD BE NO STAR!

Whew! It is so amazing to work with Dexpart! My 71 VW delux bus is my and since coming to the east…read morecoast I have had a difficult time getting good VW care. He did have extensive work done at another good shop. But I am happy I was referred to the folks at Dexpart! I have found them to be knowledgeable, creative, caring, kind, professional and provide excellent service. They have fixed numerous issues with my bus, and have made him hum again! Yes, I highly recommend them! Thank you, Dexpart!

The best VW shop on the east coast...! hands down the best!…read moreThe most thorough inspection and repair at the best prices. I highly recommend this shop 5 stars

First class service! Highly recommend!…read more A while ago I bought a used car and the following day I had to drive with it from Rutland to Dummerston to drop my kids off at different schools. Driving on the 91 the car started to make some strange rattling noise but I still had to drop off the kids. As soon as I dropped them off, I called several mechanics and Richmond Auto Repair, upon hearing my concern and having to go back to Rutland with the kids that evening, offered to look at the car right away. They managed to squeeze me into their busy schedule and fixed my car within less than an hour. I'm incredibly grateful for their quick help and for ensuring that I could get back home with my kids safely. There haven't been any issues with the car since. Excellent service! Wonderful people! Highly recommend!

So nice and helpful and kind and knowledgeable Knew all the…read moreproblems it could possibly be without looking at it and was so kind to help me.

If you are looking for an honest, and a great mechanic, look no further than Tim Austin Auto…read moreRepair. Tim has serviced my entire families cars for years. I have known Tim for over 20 years, and I have never met someone more reliable then Tim. I have watched him help so many people over the course of knowing him. I moved to Hawaii, and have not been able to find someone who I trust more than Tim to service my car.

Great service at a fair price and on time. Been coming here for 8 years and never disappointed.read more

I was shopping around for a new car. I decided on a 2026 CX5. The salesmen were very helpful,…read morefriendly and happy that I was finding my new car. The problem, which I regret, is that I was not thrilled with the color. It was ok. But wasn't dazzled. They did not rush me, in fact, I would have gone forward with the sale, but Camryn said I should think about it and make sure. I should have stayed with him. I ended up by sheer coincidence, at Mcgee Mazda where they had the color I wanted and purchased a car from them. They get NEGATIVE 10 stars. (won't go into details here unless someone asks) I let Autex know that I purchased the car, I felt guilty because they were so nice. I got a text back saying they were sorry they couldn't source out the car I wanted but if I ever needed anything let them know. I was unsure if my being upset with Mcgee was valid, (I was very angry) so I still contacted Autex and asked questions. They were thoughtful and honest with me even though I didn't end up buying a car through them. Mazda Customer care center told me I needed a software update done at the dealership. Since my experience with Mcgee was so bad she made my appointment with Autex. They were fantastic. They told me a lot about all the things my new car could do that I was never told by my salesman. They were just great. next new car is definitely coming from Autex, and I recommend them whole heartedly. I never felt pushed to make a sale, and I feel like they do care about their customers.

One positive thing I want to say is the salesman I was working with, Tucker, was very kind and…read moreprofessional all the way through and Gretchen was very helpful setting up the trade in with my mother in law. That being said, I've never seen such unprofessionalism from someone not in fast food. When it came down to sign forms, I tried to negotiate the price down less than $500. The Manager looked me in my face and told me "I'm not going to lose your business over a couple hundred dollars." He told me the car was already "priced aggressively" even though the price was above what it's worth on KBB and there are so many listings within 100 miles of me that were cheaper. I'm sorry to the folks who put the work in to get my sale just for some arrogant p**** to ruin it. I truly hope they find success for another car dealership.