My Bathtub faucet started leaking and I tried to replace the cartidge, but it still leaked. Larry…read morecalled me several times after hours and helped me trouble shoot it and fix it. I highly recommend using their services.

Larry's Plumbing LLC. are our plumbers . When we moved to Williamsburg 10 years ago we went through…read morenot just plummers but other contractors. Some made things worse instead of better. Then we met our heating and air condition company, A.Rodgers . From there we were lucky enough to find (with help) Larry's Plumbing. Today we had a leak from our hot water heater.Tim was the first man on the job. He worked nonstop until he located the leak in the wall. I observed him the whole time . He was committed to finding and stopping the leak without having to move our hot water heater out of the way ($285). Two other plumbers came on board to help; It was amazing! The job was completed without moving the hot water heater. Tim is a hard worker, knowledgeable and intense (in a good way). I highly recommend Tim and Larry's plumbing.

Impeccable Pools did a terrific job. They were prompt and diagnosed our pool pump issue easily and…read morequickly repaired the problem. They were both extremely polite and professional. I would recommend them highly!!

From the owner: We have over 15 Years combined experience with Inground pools, From pool maintenance to cleanings…read moreand plumbing and repair. We are also consumers, here at Impeccable we pride ourselves with being the best and delivering the best customer service there is and making sure everyone feels the importance they deserve!

I am so thankful for Roto-Rooter! Our waterline had gotten clogged when a new meter was installed…read moreon our side of the line so the water company was not willing to fix it. We had gone 2 1/2 days without water at the house when we called RR. They came in less than two hours, and we had running water again within an hour and a half! He was very knowledgeable & very thorough in exploring the situation and then making sure the water in the entire house was functioning properly before leaving. We will definitely call them if we need any of their services again!

This establishment is a ripoff. Was suppose to fix my toilet from leaking nope they did not charged…read moreme 450 and I'm former navy so I ended up fixing and replacing the whole toilet. I will never use their services anymore..I talked to my neighbors they ripped them off too.

I am beyond furious with the so‑called "service" I received. I had David Hughes, who apparently…read moreconsiders himself a "manager," come out to install a system to remove iron from my irrigation. The job was sloppy from the start. After the install, he barely tested one section of the irrigation system, ignored the rest, and then packed up and left. Now, entire sections of my irrigation system are completely non‑functional as a direct result of his work. When I called him to address the problem, he was dismissive, unprofessional, and flat‑out refused to help, smugly stating, "We aren't an irrigation company." Well, if you're not an irrigation company, you have no business touching an irrigation system--period. This level of negligence, lack of accountability, and complete disregard for the customer is unacceptable. I am disputing the charge with my credit card company and will be warning as many people as possible to avoid this company at all costs. If you value your property, your time, and your money--stay far away

TLDR: I echo an earlier review: SCAM. If I could give less than a star I would…read more A man in a vest with a clipboard knocked on our door on a Sunday; water testing kit in hand. Thinking we were contributing to a larger study on the water quality in our area, my boyfriend ran to the tap, filled up the kit, and passed it back to the "tech" at the door. Since then, at minimum 2-3 phone calls come in daily, no voicemail left. If you try to call back to find out why Hampton Roads Water is essentially ROBO-DIALING you, you will be sent to a VOIP answering service funhouse. Get real!! Essentially it's a strip-mall call center with 3 people behind the curtain and a few chuckleheads in the field. The calls come in from phone numbers with multiple VA area codes where they supposedly have locations. If you're not totally scammed into purchasing a bogus water filtration system for your house like others have, at the very least good luck trying to get taken off their call list. Once you answer that door or call, you're in a long term relationship with this company. It makes me really sad that some people have been taken for what sounds like a lot of money. Disgusting to prey on people like that (and probably sell their information too). A PERFECTLY DESPICABLE EXPRESSION OF LATE CAPITALISM! Go kick rocks. *UPDATE 6/26/25 in response to owner's 6/24 comment* Hi Jason, Thanks for your thoughtful and timely reply. That would be a convenient explanation to shirk any accountability for the numerous complaints on this business page, though to accept that logic would mean that I came to a random Yelp page to write a detailed review. Given I rarely use the app, I explicitly came here with the business card on hand and the caller ID info from the hundreds of calls we received to register my review. I understand how much these reviews can affect a business over the long-term, which is why the effort to write a negative review had to be inspired by multiple weeks of bad experiences in trying to be removed from your business' call list. To think that you'd be able to find a legitimate customer record based on a Yelp username/handle is also completely unreasonable, as you have claimed you've done to undermine or de-legitimize other's reviews. Your responses are so terrible, I've begun considering that "Jason M." is just like the other "employees" manning the phones at Hampton Roads Water Services-- a BOT! If you are in fact a human and a legitimate business owner, I suggest starting with the fundamental task of trying to set up a legitimate business before you go on the defense for one on Yelp.

My family and I needed help with fixing my pump, and John really came through. He spent hours with…read moreus on two separate occasions to figure out what was going on with my pump. He didn't have to work with us at all (since we didn't have an appointment), but he still took the time outside of his working hours and we got my pump running! I can tell this is a great company that actually cares about getting the customer what they need. Ask these guys if you need help with your well, they will go above and beyond!

Virginia Energy recently had to replace the power legs to my home from the pole due to age. In the…read moreprocess they accidently trenched through the well supply line to the house. I called a local well company, and they came out, reviewed the issue and told me it was not worth their time to help me. They offered to drill a new well as a solution. So I called Water Solutions for a second opinion. Bobby and his team came out within a few hours. It was nearly 100 degrees F outside, but they kept at it, digging until they found the damaged section of pipe and made the repair. I cannot tell you how pleased we were getting the water restored to our home. The customer service was exceptional, and obviously they were determined to get our problem resolved. Super professional. Cannot recommend a better company for all of your water needs.

Overpriced and unprepared for a service call. The owner was terribly rude and disrespectful. We…read morehave a service agreement and should get a discount, but disrespectful not. I am canceling our service contract and hope I help steer people away from this horrible business owner.

Had a new heating system put in 2 days before Christmas (2 days without heat while old system was…read moreremoved)..all was fine @ the beginning then we got worked for additional fees over and above the 12k quote..as we appreciate having heat now I don't think we'll recommend anyone we know to Comfortable Climate in the future..Not to mention the installers yelling and cursing while they were in my house on Christmas Eve..also 6 large oil stains on our exposed ag driveway due to their leaking service vehicles. All around unpleasant experience..Who knows if the a/c system works as it never heard/or saw them start the outside unit..I hope they stand by their warranty..They were also to inspect duct work in crawl and attic..attic was never looked at..service tech told owner he looked @ it..I was standing there,he didn't go in the attic..I feel my floor warm under our house where there isn't a register, I asked if the duct was off ? Was told I needed to pay additional 580.00..Very poor management..spend your money elsewhere..​

Our house had a slab leak. We were looking for a company to perform a leak detection so we wouldn't…read morehave to tear out our whole kitchen. When searching for that, we came across Mr. Rooter of Williamsburg's Water Leak Detection Services page and gave them a call. We explained what we needed from them over the phone and set up an appointment. When they arrived, I was told they don't do leak detection. They left shortly after acting like I was crazy for 1) knowing it was a slab leak (confirmed by a different plumber) and 2) for thinking they'd do what their website had listed. After they left, I received an estimate for them to re-pipe the whole house, something I didn't ask for. Thankfully, they didn't charge us for the visit.

We had them come out to give a quote for 67 feet of new water when our water line broke from the…read morefreeze. The quote was $7600 nothing under a driveway or concrete and they tried to sell it as "they had to hand dig it". Well all other bids came in $2000 to almost $4000 less from highly reputable companies. Please always get more bids! We made the mistake of having them descale and repair our tankless water heater and for what we paid them, we could have almost bought and repaired a regular water heater.

Houstons plumbing came and fixed my toilet flange which has now failed. My garage is water…read moredamaged. I had him come and fix it and he did but then told me my entire house plumbing was failing (this stressed me out as I had just bought the house), I then was ghosted by him. This is very unprofessional. My father is a plumber and I know the trade. Poor workmanship and very uncouth to tell me my home is broken and then not come fix it, I was ready to pay for all of it to be fixed. Now I am left with a disaster. Do not hire. I grew up helping my father plumb for years and this is very disappointing.​ due to your work my garage is now wet and gross. I have had other plumbers inspect my home and it was not as bad as you had said. If you were trying to uosell, why didn't you come and fix it and get paid !?!?!

We needed a new water heater. Ryan was able to obtain one in a very timely manner and had it…read moreinstalled very efficiently. Very reasonable price. He explained everything thoroughly. He was great to work with. We would definitely call him again.

Water heater replacement. Quick response, next day service. Fair price compared to local "big…read morename" plumbing services. Highly recommend.

Woman on the phone had a script and followed it to the letter. Unfortunately that script revolved…read morearound "getting some personal info" without hearing any of the backstory, confirming they COULD come out when needed or offering a ballpark quote prior to helping. Not great when the job MUST be done today & I need three quotes to start."

I requested an assessment of a leak, fully expecting to have to tear up my front lawn to repair the…read morepipe from the box to the street. Brandon came out and ran a series of tests that showed that it was simply a leaking toilet. He was highly knowledgeable, professional, courteous, honest, and thorough. He is extremely competent and I would highly recommend him. He literally saved me hundreds of dollars. I will not hesitate to use him again when the need arises. P.S. This is from Williamsburg, VA. Somehow Yelp listed me from CA!

They turned the water off to our house and NOT the house next door, which is what they were…read moresupposed to do. They were lazy, they did not wait for the water company to tell them where the neighbors meter was. If I could give 0 stars I would