Great service from beginning to end from Les and Sebastian. They replaced the drain assembly in…read morethe bathtub at a reasonable price. They communicated the day before as well as the day of indicating they were on the way. Promptly arrived, were knowledgeable and professional, answered questions with a friendly attitude. Will definitely use Larry's again!

Way too expensive! Friendly guy but said he couldn't give a rough estimate of cost to replace my…read moreblown garbage disposal (from broccoli and holding down other sink stopper to get broccoli to go down after draining slowly). I mentioned I could pick up disposal at Home Depot for $120 at (Insinkerator, 5 HP, which he said he'd get and is all he uses). After replacing disposal, took him no more than 1/2 hr (probably 20 mins) to snake the sink drain to unstop those 2 sink drains. $670! My mistake- should have bought disposal myself, gone with another plumber if unable to give me an estimate range over the phone, then not have them do anything once arrived until gave me an estimate in writing. Almost $700? He must have really needed the money to charge that much with no guilt. Expensive lesson for me.

Impeccable pools did an amazing job! Our pool was a sludgey green mess and within just a few weeks…read moreImpeccable Pools had it looking perfect and swim ready. They are also extremely down to earth, professional, and pleasant to work with. Anytime issues arose, they were willing to come to our house (even on the weekend) to correct the issue and keep our pool in great shape. We are scheduled for bi-weekly cleaning and if it storms the day of our scheduled cleaning they always do an amazing job of rescheduling as soon as possible, or even coming out late in the day after the storm! I can't recommend them enough, especially after dealing with a different pool company in the area who basically told us our pool was hopeless.

Impeccable Pools did a terrific job. They were prompt and diagnosed our pool pump issue easily and…read morequickly repaired the problem. They were both extremely polite and professional. I would recommend them highly!!

I am so thankful for Roto-Rooter! Our waterline had gotten clogged when a new meter was installed…read moreon our side of the line so the water company was not willing to fix it. We had gone 2 1/2 days without water at the house when we called RR. They came in less than two hours, and we had running water again within an hour and a half! He was very knowledgeable & very thorough in exploring the situation and then making sure the water in the entire house was functioning properly before leaving. We will definitely call them if we need any of their services again!

This establishment is a ripoff. Was suppose to fix my toilet from leaking nope they did not charged…read moreme 450 and I'm former navy so I ended up fixing and replacing the whole toilet. I will never use their services anymore..I talked to my neighbors they ripped them off too.

My experience was fine. Found the kit at Home Depot. Mailed it in. They said they needed to meet…read morerather than go over the results. OK why not? The young lady spent an hour and explained everything in detail as she measured various elements and did PH tests, etc. I ordered an EC5 after checking it out on ChatGpt and other internet sites. Pricing was fair and inline with other manufacturers. The installer came today and was professional, prompt and thorough. So not a scam at all IMO

Great customer service, and also very accommodating to my needs ie price range, installation dates…read moreand ect.

Installed new pressure tank, softener, and water heater replacing a 30 year old system... wow Wow…read moreand WOW ... pressure is great first time in 30 years ... nice to have softened water ... better is not having to schedule a shower between dish washer laundry or children. Excellent craftsmanship quick fair price ... highly recommended..

My family and I needed help with fixing my pump, and John really came through. He spent hours with…read moreus on two separate occasions to figure out what was going on with my pump. He didn't have to work with us at all (since we didn't have an appointment), but he still took the time outside of his working hours and we got my pump running! I can tell this is a great company that actually cares about getting the customer what they need. Ask these guys if you need help with your well, they will go above and beyond!

I called CC because our Carrier unit failed and they're listed on Carrier's Web site. I was…read moredisappointed when he didn't even recommend a Carrier replacement but a more expensive Bosch IDS unit. I initially figured he was just trying to sell us a more expensive solution to get more money out of us but when I did my research I found out what Jason recommended was a great product and the perfect solution for us. CC is a bit more expensive but it's a smaller veteran-owned operation that focuses on quality. I didn't realize it until they were done but our quote included a surge protector (an industry recommendation due to the electronics in the outdoor unit) at the disconnect without us even having to ask for it. This level of service is valuable when, as a layman, you're not sure of everything you should be asking for. We have still a second Carrier unit and when it comes time to replace that we'll be contacting CC to put in another Bosch unit.

HAS THIS EVER HAPPENED TO YOU?! Your toilet goes out on a…read morehot day, so you call a professional company to come look at it. They show up, they spend five minutes looking at your outdoor toilet, and then they look you dead in the eye and demand HUNDREDS OF EXTRA DOLLARS for a standard part. You think you're paying for a high-quality toilet to get your system up and running again. BUT GUEST WHAT? YOU'RE NOT. They didn't install a real toilet. They installed one that is JUST FOR FARTS. I went outside to check their work, and the choke hole on the unit is completely microscopic. It doesn't even cool the house! It just hums and makes a loud squelching noise like a toilet bowl on a joke TV show. When I complained about the massive upcharge, the guy treated me like I was the crazy one! He basically told me I wasn't part of the Turbo Team and that I wasn't allowed to run on the field with them. Do not call this company! They will overcharge you, and replace everything with a fart part. But it will be your house's fault that the faucet leaks, because the floor isn't level. Sir, you cannot just change the rules because you don't like how I'm reacting to being ripped off! Zero stars!

Our house had a slab leak. We were looking for a company to perform a leak detection so we wouldn't…read morehave to tear out our whole kitchen. When searching for that, we came across Mr. Rooter of Williamsburg's Water Leak Detection Services page and gave them a call. We explained what we needed from them over the phone and set up an appointment. When they arrived, I was told they don't do leak detection. They left shortly after acting like I was crazy for 1) knowing it was a slab leak (confirmed by a different plumber) and 2) for thinking they'd do what their website had listed. After they left, I received an estimate for them to re-pipe the whole house, something I didn't ask for. Thankfully, they didn't charge us for the visit.

Had a leaky garbage disposal. Technician looked down the drain and advised that it needed to be…read morereplaced. We purchased another one and called back to get an installation. When he returned he gave me the cost. A whopping $333 labor to install. I could have said no and looked for someone else but we had already been without a sink for a few days. I may be wrong but to pay $333 labor cost for less than 1 hour of labor is over the top. Then the dishwasher wouldn't drain. My husband spent the evening messing with it only to find out that the technician left the drain plug in so water kept flowing back into the dishwasher. Update Hadn't received my emailed receipt. Texted the number late last night (7/10/2026) and was then sent the receipt. I had been advised by the technician that the labor would $333 for a customer supplied disposer. The invoice shows a $234 for "Install Customer Supplied Disposer." Yes, it was a signed invoice from a tablet. The technician had me to sign without reviewing the invoice. I trusted that the install was $333 as he had said. Additionally After removing the drain plug that the technician left in and running the dishwasher, it backed up again twice and proceeded to not function. Texted the number again last night regarding the plug being left in and the dishwasher causing water to build up in the bottom of the dishwasher. And now, the dishwasher is not functioning after removing the plug. Scheduled a technician to come out today.

Houstons plumbing came and fixed my toilet flange which has now failed. My garage is water…read moredamaged. I had him come and fix it and he did but then told me my entire house plumbing was failing (this stressed me out as I had just bought the house), I then was ghosted by him. This is very unprofessional. My father is a plumber and I know the trade. Poor workmanship and very uncouth to tell me my home is broken and then not come fix it, I was ready to pay for all of it to be fixed. Now I am left with a disaster. Do not hire. I grew up helping my father plumb for years and this is very disappointing.​ due to your work my garage is now wet and gross. I have had other plumbers inspect my home and it was not as bad as you had said. If you were trying to uosell, why didn't you come and fix it and get paid !?!?!

We needed a new water heater. Ryan was able to obtain one in a very timely manner and had it…read moreinstalled very efficiently. Very reasonable price. He explained everything thoroughly. He was great to work with. We would definitely call him again.

Office almost immediately returned my call and was able to get someone to my home quickly. Came…read moreout and assessed and able to take care of my issue. Work completed same day and area was cleaned up when they left. I did not call around as needed problem fixed now, but I did not get the feeling I was being over charged. I will use again if needed

Worst plumber ever. Don't get them for none of your plumbing needs. I didn't have water for months…read morebut I do now didn't have to pay that much.

I requested an assessment of a leak, fully expecting to have to tear up my front lawn to repair the…read morepipe from the box to the street. Brandon came out and ran a series of tests that showed that it was simply a leaking toilet. He was highly knowledgeable, professional, courteous, honest, and thorough. He is extremely competent and I would highly recommend him. He literally saved me hundreds of dollars. I will not hesitate to use him again when the need arises. P.S. This is from Williamsburg, VA. Somehow Yelp listed me from CA!

They turned the water off to our house and NOT the house next door, which is what they were…read moresupposed to do. They were lazy, they did not wait for the water company to tell them where the neighbors meter was. If I could give 0 stars I would