I have found my new go-to dry cleaner on the South Hill! Not only is the work superb, the service…read moreis even better! Siri, in particular, is always positive with a great big smile! She helps the clientele by offering promotional deals and goes above and beyond every time! There's no competition! You have to check them out!

The worst service ever!!!! I gave my clothes at Albertsons and after week they closed their…read morelocation. They left a note on window that the gas is too expencive and you have to come pick up your clothes to their primary location. So I guess for me gas is not to expencive and I can drive around south hill and look for their other location??? When I told to the lady who works there, she didnt even said sorry for inconvinience!!!! That worst service ever. Would not recomend to nobody. Jurate.

I was having the hardest time finding a place to get my wedding dress altered, as most other places…read morewere booked out for the weekend of my wedding. I found this business and I was able to get an appointment very easily through their website. The staff were very sweet and asked me lots of questions throughout the first appointment. They were very clear with what they would be doing to the dress and went through exactly what I was paying for. I picked my dress up today and it was perfect! Exactly as I wanted. The lovely ladies even gave me some tips on how to button the back of the dress up without ripping any of the fabric. Wonderful service and very professional and personable. Thank you so much!

Poor quality of work for WAY too much. When I got the bill, I was shocked to see how much they…read morecharged to clean my suit. It turns out the suit was not cleaned, the sleeve were still dirty. I am very disappointed in the results

I dropped off a bridesmaid dress and two dress shirts to be cleaned. I received them back promptly…read moreand they were nice and clean!

Worst service and I provided many chances…read more I asked for a large coffee stain ring to be removed from a Couch cover. It was returned in exactly the same condition although I was told that they had special stain removers that they could use when they laundered it. (see picture) It was in their care for 10 days. I got at home and noticed the stain, I went back to the grande ave store and they told me to go to their NW blvd location and talk to them about them trying again. I told him I don't have time to drive to another one of their locations because I work full-time. Finally I decided to try to wash it myself with a stain remover and washed on cold. It came fully out. When I advised them I would like a refund, the Customer Service person told me she didn't have the authority and that she would have her manager call me. I had to call six additional and never received a call. Finally on the seventh call I was told I could have an in-store credit but I could not have cash back. They rationalized this by saying they aren't allowed to use the same cleaning supplies we can at home. I've worked in all kinds of Customer Service, and this was one of the worst I've ever experienced. I now have a credit to use but I don't trust them. i am not usually one up write bad reviews as I'd rather resolve 1:1. However the amount of time I wasted and the lack of concern really got to me. I don't know if the picture will show the big stain well....it is how they returned it to me. Thankfully I got the stain out on my own.

Beacon cleaners on South hill is terrible and I won't ever use them again. I dropped of my son's…read morewinter coat and got a receipt showing balance at pick up was $22.38, went to pick up and was told balance was 31.57. I showed my receipt and was told she didn't charge you for the hood. I don't know why she didnt. So I asked how can you charge for the hood, she said it's detachable. I asked how much and she said we usually charge $6.00 but she charged $7.99, not sure why. I paid and when I got home noticed the receipt said "baseball cap". I won't drive alk the way back for $8.00 but I will also never go there again!

Do NOT go there if you expect to be measured for any clothing alterations as they do not do any…read moremeasuring.

Liars and Thiefs. I will soon file a Law Suit against this…read moreBusiness for not only over charging me but for the Damage done to both my brand new $4,200 Armoni Suits that were left in their care. I have always used Clarks Cleaners and I messed up big time allowing a So Called Business such as this to touch my items and reach my wallet! Was told one price and charged another, like $3.50 More per shirt! On top of that they charged me for starched items that were Never Starched! BUYER BEWARE! THIS IS NOT A BUSINESS YOU WANT TO TRUST WITH YOUR PERSONAL ITEMS OR YOUR WALLET. STORE EMPLOYEES DID NOT WANT TO GIVE ME THE Owners NAME OR CONTACT INFO, WHAT THAT TELL YOU? SCAM!

I'm not a regular patron of dry cleaners. In fact, my motto has always been, "If I can't wash it,…read morethen I wasn't meant to own it." Well, I'm not in undergrad anymore and can't get away with that attitude. Since I'm new to dry cleaning, I can't really say what is expensive vs. cheap. I can say though, that M Pressed dry cleaners took good care of me. I took in a suit full of wrinkles, soup spatters, and pilling and they gave it back pressed and pretty. They dry cleaned a king sized silk quilt for me for what I thought was a steal. I also just sent in a coat to be fixed by their tailor (a hardware clasp button frayed off) so I'll give the 411 on that soon as well. As far as convenience (next door to Taco Del Mar [vegan options!], Starbucks, a bank, and across the street from Albertsons), efficiency, and service go, this place has been great. I walk in, tell them what I want done, they get to me right away, and compliment my taste in cardigans. What more could a girl ask for? Oh, I guess a good final product; which they have delivered every time! UPDATE: My coat came back. The clasp was sewn on upside down...and they didnt clean it the first time through. They "re-cleaned" it free of charge though. My clasp is still upside down to this day

Friendly service. However, they break over half the buttons on my husbands shirts.! They remember…read morerepeat customers by name, and are courteous.

Do not go to this place..it's just outrageously over priced and gouging. I didn't ask for the price…read moreprior never thinking that they would charge $7.18 per pants for dry cleaning! I'm here for work for two weeks and needed clothes cleaned...they are close to the hotel so of course I take it to them on Saturday- for Monday pick up no biggie that is normal where I come from but come on see the picture of the receipt.....$6.55 for shorts!! Bunch of crooks! Update. They shrunk my shirts....SMH!

Honestly, I absolutely love coming to South Hill Tumble. The vibe is always so clean and…read morecomfortable, which makes the whole place feel super inviting. Connor, the assistant manager, is great. He really knows his stuff if you ever need help, but he also lets you do your thing and respects your space. He's incredibly professional and always on the move getting things done. The manager and the entire crew are the absolute best. Thanks to them, laundry day is lowkey a highlight of my week now!"

This review is for Gracie, who was helpful, knowledgeable and kind. I had only brought a few items…read morein to wash/dry so my time there was short; However, first impressions long lasting, and I recommend the place highly. Great staff can be hard to come by--The owners of this establishment are doing things right. Thanks again!

I've been coming to this location for almost a year and just wanted to say how wonderful it is to…read moresee Erica every time!! She is such an awesome young woman who take her responsibilities to every customer as if it's a family member! She's professional, knowledgeable, can trouble shoot just about any issues and is very genuine when helping customers. She kind, patient and very hard working. She's always plugging away at customers and businesses that drop off high volume orders and does it with a smile. I had the pleasure of meeting the owner a few weeks ago and was impressed with how well he speaks to his staff. They've been in the process of some remodeling and upgrading to new dryers, painting and improving the aesthetics. This is a locally owned and operated small business with 3 stores in total. The prices are fair and competitive! Thank you Tumble, Erica and staff for providing me with a quality experience! Sincerely, Julie A.

I've never done dry cleaning before but they had a great deal on comforter cleaning for spring…read more They told me my coat & comforter would be ready in almost a week, but I think I had my things back 2-3 days later. Everything looks clean & smells fresh & my jacket is ready for next winter. Also got a 1st time 10% off I think it was? Thank you!

I love this place. I brought in a garment that no one was able to clean and it the stain was gone…read more I will not use anyone else.. Thank you beacon for being so awesome...

Charged me $9 each to dry clean dress shirts that did not require special hand pressing. I called,…read morethey argued with me that these shirts required special hand pressing even though they were mostly cotton and no special instructions were on the shirt label. I asked for a refund, they refused. They talked down to me and made me feel stupid and basically told me they could charge me whatever they wanted and I'd have to pay it to get my clothes back. None of their pricing is online and they don't tell you up front they plan to rob you. I won't be back.