Worst business I have ever encountered…read more My wife brought my wedding suit, her wedding dress and several other items to this place to have them professionally dry cleaned and preserved. They absolutely destroyed my suit. The leather pieces are completely gone, the suit appears stretched in the front and is no longer crisp. I think they ran it through an industrial washing machine vs dry cleaning it like we paid for. It's beyond repair. They also destroyed my wife's jacket. All the rhinestones are gone. It appears they ran this through a washing machine too instead of dry cleaning. Both items are ruined. We paid them over $1000 to handle all our items. They never disclosed the damage to us. There's no way they didn't see it. They told my wife they take before and after pictures of everyone but strangly they refused to show them to us. They accused my wife of "bringing the items in already damaged." This is the wost service we have ever experienced. They have made zero effort to resolve this issue and have not contacted us back at all. Do not use them.

Service was great. I got 1 dress dry cleaned and it was quite pricey ($35) don't know if that's…read moretypical nowadays or not. It was done with 3 days. I will say this businesses hours are quite inconvenient for the average working person which.

Friendly service. However, they break over half the buttons on my husbands shirts.! They remember…read morerepeat customers by name, and are courteous.

Do not go to this place..it's just outrageously over priced and gouging. I didn't ask for the price…read moreprior never thinking that they would charge $7.18 per pants for dry cleaning! I'm here for work for two weeks and needed clothes cleaned...they are close to the hotel so of course I take it to them on Saturday- for Monday pick up no biggie that is normal where I come from but come on see the picture of the receipt.....$6.55 for shorts!! Bunch of crooks! Update. They shrunk my shirts....SMH!

Having tried many, I believe this one of the best dry cleaners in the Spokane area. The work is…read morealways a step above, with careful attention to detail.

Charged me $9 each to dry clean dress shirts that did not require special hand pressing. I called,…read morethey argued with me that these shirts required special hand pressing even though they were mostly cotton and no special instructions were on the shirt label. I asked for a refund, they refused. They talked down to me and made me feel stupid and basically told me they could charge me whatever they wanted and I'd have to pay it to get my clothes back. None of their pricing is online and they don't tell you up front they plan to rob you. I won't be back.

I had alterations done on a man's suit, and one pair of dress pants. Charged a little over $60.00…read more 4 sweaters, one dress blazer (female garments), Male suit jacket. I was charged a total of $190.00. Never again! Highway robbery plus on white sweater with stains - weren't removed at all. Let's mention this "I left the store without a pair of dress slacks". Received a text message "don't know what the mix up was but we have a pair of slacks." They offered a $20.00 credit not a refund claiming I was mad when I picked up the garments. I was shocked, I've had a lot more placed in the cleaners at Clarks and paid $60 -$70. I will never use their services again and that damn credit to avoid using their services I will sell or give that so called credit to a friend or someone in need. I will suggest that they don't use their services again either. Ms. Williams

I needed a dry cleaner for silk shirts of my husband. And, one had a stain. Tumble removed the…read morestain and the shirts look great. Also they are friendly and timely. Highly recommend.

Our washer broke and we have two 24 year old boys that work labor jobs. Imagine the laundry needs…read more This place is close to the house so we decided to give it a shot. The machines are great, but the most motivating factor for us continuing to use their laundry is Erica the store manager. She provides great guidance on which machines to use for our needs. She is always pleasant and enthusiastic with the job she does. For me it is never about the technology and always about the customer service. 5 Stars for Erica representing your brand to perfection!

I have found my new go-to dry cleaner on the South Hill! Not only is the work superb, the service…read moreis even better! Siri, in particular, is always positive with a great big smile! She helps the clientele by offering promotional deals and goes above and beyond every time! There's no competition! You have to check them out!

The worst service ever!!!! I gave my clothes at Albertsons and after week they closed their…read morelocation. They left a note on window that the gas is too expencive and you have to come pick up your clothes to their primary location. So I guess for me gas is not to expencive and I can drive around south hill and look for their other location??? When I told to the lady who works there, she didnt even said sorry for inconvinience!!!! That worst service ever. Would not recomend to nobody. Jurate.

Fantastic service at a reasonable price! Will definitely be using them again! Highly recommend!read more

I took a trip in town to visit some family thatjust moved to the area. We are a family(of 6!) and…read moredidn't factor in laundry. I did not want to spend a whole day doing it myself so i gave this company call. I was pleased with the service. Very neat folding. Timely pick up and drop off. I'm very satisfied.

Beacon cleaners on South hill is terrible and I won't ever use them again. I dropped of my son's…read morewinter coat and got a receipt showing balance at pick up was $22.38, went to pick up and was told balance was 31.57. I showed my receipt and was told she didn't charge you for the hood. I don't know why she didnt. So I asked how can you charge for the hood, she said it's detachable. I asked how much and she said we usually charge $6.00 but she charged $7.99, not sure why. I paid and when I got home noticed the receipt said "baseball cap". I won't drive alk the way back for $8.00 but I will also never go there again!

Do NOT go there if you expect to be measured for any clothing alterations as they do not do any…read moremeasuring.

I went in to get my 100% wool blanket dry cleaned after my cat sprayed one of them. The service was…read moresupposed to only take a week and took two instead and only for the blanket on the right that went to get dry cleaned to come back completely shrank. Ive posted a comparison of what the blanket should look like (LEFT) and what I got back from the dry cleaners (RIGHT). When I went in to talk to them about it after I got home and noticed, the young girl told me she couldn't get ahold of anyone for a refund and told me to come back the following Monday to talk to someone else. Came back in on Monday to someone else to them call the downtown location where things actually get cleaned. Over the phone I heard the woman ask, "was it a green blanket?" To which after the phone call was over, I asked if she knew about this mistake and the person working confirmed that the facility knew they messed up and didn't say anything about it. If they had owned up to their mistake and let me know ahead of time with a voucher or something that would have been something. Instead they wanted to offer me a voucher after I came to THEM when they messed up and wanted to sweep it under the rug. They issued me a refund check in the mail for the $32 service, but it won't replace the blanket I sent in (which was imported from England). If I wanted it shrank, I'd have ran it through the wash/drier myself back home. If you have things that need to be dry cleaned, take them elsewhere because the deceit and poor care for your things is not worth the risk.

Very rude, seem very annoyed when I asked for estimates, I usually go to a different one in…read moresouthhill but they changed owners and closed and second time trying to use them and they have not improved... hopefully they clean better than their attitude

TLDR: top tier laundering with soft water washes best for bulky or delicate items, or higher end…read moreclothes. Can get pricey but you get what you pay for and this place delivers. Long: If you have bulky/big items like comforters/bed clothes, washable carpets or if you have lots of items like banquet tablecloths this is THE place to bring them, hands down and no competition. It's 5 stars in this regard. They got giant high efficiency machines that will handle the bulk without issue and properly launder these items without risk of ruin. The soft water and shorter cycles are perfect if you have higher end clothes that can easily get destroyed or worn by harsher washes. Think church or work clothes or evening attire/club wear. It's pricier but worth it to extend the life of your more expensive clothes. This place is immaculate and managed by a tireless, hard working manager named Tasha who is kind, friendly, and helpful. You feel like she genuinely cares. She walks you through how best to use the machines and makes recommendations for your laundry goals. There are a couple reasons I'm rating this a 4 and not a 5, and they're not going to be deal breakers for most. If you're short statured like me and have short arms and legs, the washers and top dryers can be a challenge to use. It's hard to put the soap in (on top of the washers) and where to put soap etc is not well labeled or obvious in the absence of explanation. Also, while the soft water is truly excellent for delicate items or items that require extra or special care, it's not super great for tough soils on regular non fancy clothes. Your clothes will be soft and technically be clean but they might not look gleaming clean, even if you pretreat the soils. This isn't the cheapest wash either. Pay attention the laundry basket logo where it says Washer Capacity. Baskets = loads=$$. If you get here at a busy time then the small washers are all gonna be full. If you decide to use one of the 6 laundry basket machines then know that's gonna be an expensive wash. Make sure you can fill to capacity so you're not paying $12.95 for a two load wash. All that said, it's a great laundromat especially if you have nice stuff you want to protect. I recommend.

This was a great experience given I've not been to a laundry room in years…read more This was clean, bright. Plenty of machines and help if you need it.