Before I explain my bad review, just know that if you hire this guy to install a granite…read morecountertop, he does not have a truck, so you'll have to pay for a Uhaul (which cost me over $400 because of how far he had to drive). On top of that, he has no helpers and will expect you to help him lift a 1000 pound granite slab out of the truck and in to your house. So I hope you're young and hit the gym regularly, otherwise you're screwed. I already was a little turned off by all the effort and money I had to put in myself on top of what I was already paying him (Renting the Uhaul for $400, then returning it, then having to sneak out of work and drive 30 minutes to meet him at my house to help bring this super heavy slab in the kitchen), but I figured as long as he does a good job installing it, I'll be happy. He did do a great job installing it I will say, but he never sealed it nor asked me if I wanted it sealed (I didn't know sealing granite was even a thing which is why I didn't bring it up myself, but apparently most granite installers seal the granite after install to keep it protected). I ended up ruining it with Apple Cider Vinegar just a couple days later (which most likely wouldn't have happened if it was sealed). I asked him why he didn't offer sealing it and he said that most installers don't do that because the pre-fab slabs should already come sealed and that it's the granite company's fault for not sealing it. I didn't want to play the blame game and at the end of the day, I was the idiot for getting ACV on it, so I just took the blame and the loss and told him to please just install another one. Ended up spending another total of $2500 on another slab plus install. He sealed it and then immediately covered it with tape and paper because I was having the house remodeled and didn't want dust getting on it. Once I removed the paper, the slab he bought looked HORRIBLE. Dull smudgy marks literally everywhere. I don't recall it looking like that when he brought it to my home, but I only looked at it for a second before going to work and then paid my tenant to help him bring it in the house since I couldn't leave work. When I told him about it, he had no answer for how this could have happened but assured me he could fix it with sealer that's meant for black countertops. He applied it and texted me that it fixed the whole problem. When I came home to see it, it looked exactly the same. I was super annoyed but trying my hardest to stay calm about it. He told me maybe he could try buffing it but wasn't sure if that would fix it and started complaining about how the buffing pad costs $85 though. I told I would pay for the pad. Then he told me the place he thought would have it didn't have it. At this point, I had a granite restoration company look at it and they told me he may have ruined it by covering it with paper right after sealing it instead of letting the sealer cure for 24-48 hours. When I presented their theory to him, he told me they don't know what they are talking about and that I should not be getting opinions from a granite repair and restoration (when literally what I need is granite repair and restoration to be done smh). Then when I told him I just don't know who to believe and am just really frustrated and want this fixed, he told me I was being disrespectful for questioning his knowledge about granite. I told him that at the end of the day, whether he caused this or whether the slab has always looked like this, this falls on him because I trusted him to buy me a slab that was brand new and looked brand new and those are literally the only two options of how this could have happened. Either it looked like this when he bought or he ruined it himself. There's no other possibility for how this could have happened nor could he even give me another possibility, yet he still refused to take any accountability and was just deflecting, being manipulative, and gas lighting me. Even had the audacity to tell him he did so much stuff for free and that I was super unappreciative. When I asked for one example of what he did for free, he just listed everything he did that was already part of the quote he gave me lmao. Didn't care at all that I've now spent over $5000 and still ended up with a horrible looking countertop. All he cared about was how me putting the blame on him was making HIM feel. He kept saying he would take care of it, but wouldn't tell me how when I kept asking what the plan is if buffing it doesn't work. Then he eventually just ignored all my messages. At the end of the day, the guy does decent work, but is definitely not professional and if any mistakes are to occur, he refuses to take accountability for them. I now have to look elsewhere to get his mistake fixed and spend a bunch of more money.