Wife was super happy with this place when we visited a friend in New York. She said the facial experience was super relaxing and the face feels more hydrated than done at other places. She was happy with the staff there too. The waiting area is quiet and clean also. read more

Dr. Son permanently scarred my face. I had a bout of allergic dermatitis and was prescribed a medium-strength topical steroid. It wasn't working, but the doctor insisted I keep applying it. I expressed my worries about continuously applying a medium-strength steroid so close to my eyes, but he said that was nonsense and had me continue to use it beyond the initially recommended timeframe. Eventually, the skin thinned around my eyes and mouth and I developed a scarred red line under my eyes. It has been nearly a decade since this incident, and my skin has never fully recovered. In addition to this, SCN constantly overbooks patients and has each person waiting 30 mins to an hour. Then he'll see you for about 5 minutes (or less) and rush out before you've even finished talking. This place has no care for its patients whatsoever. Dr. Son is the worst doctor I have ever come across in my entire life. read more

Very clean environment and a skillful practitioner. Dr. Son is very patient in examining my skin problems and recommending the right treatment. Overall, a very nice experience! read more

Worst doctor visit experience ever... well, there was no doctor experience. This is my 2nd time going to this doctors office. I made and confirmed an early afternoon appointment a few weeks back. When I drove 30 minutes to the doctor, I found the office closed. Thinking they went to lunch, I called the office to see when they'll come back, only to tell me that the office "closed after the morning appointments". No reasons given, they said "Oh, didn't we call you? Sorry." I checked my phone again to find, no missed calls, no voice message nor any texts. Most irresponsible doctor AND business ever. Waste of gas and 1 hour of my life. Seeing the Yelp bad reviews now, I realize the doctor never cares for their patients nor what they say. I never write a negative review or say something bad normally, but I'm so angry that I couldn't resist. I'll never go to this place again. read more

Scn Dermatology - What?? After a cancelled appointment without telling me that it was cancelled.... - Dermatologists Near Me - Englewood, New Jersey

So far i'm liking this office! Usually places I go to make you wait very long but here, super quick! Also I feel like the doctors take their time to see what's wrong and listen to you. Last office I was at didn't even bother to make a followup appointment and here they make sure you make one before leaving. I cannot wait the after results! read more

I wouldn't recommend this place to anyone. Today was my first visit as a new patient. Front seat receptionist tried to charge me $50 co pay when my co pay is $40. I had to show her my ins info on the app bc clearly their system is outdated. Then I get called into the exam room and the medical assistant yells out "so you have a rash on your arm?" Mean while the exam room door is wide open and other patients/staff can hear her. I had to ask her if she can first close the door for privacy, which she did. I'm sure that in its self was a HIPAA VIOLATION! And not to mention very unprofessional. It made me feel very uncomfortable. Then the Dr.Song walks in and I briefly tell him the issue. He diagnosed me with out asking and medical history questions. I felt very rushed as if he wasn't being compassionate. He didn't ask me if I had any questions or anything. I felt sooo rushed it was horrible. I was asking questions as he was exiting the room and felt unheard. Dr. Song stayed in exam room no more than 3 minutes tops! STAY FAR AWAY FROM HERE! I read more

I am a new patient and could not be more pleased. Office was beautiful and immaculately clean. Office staff very professional, friendly. Dr Son very professional and explains in detail while making you feel very comfortable. I highly recommend this office. And I got an appointment quick. I left my dermo bc office staff was horrible, waiting time was ridiculous. I really liked my doctor but the office more interested in overloading patient times. read more

This place has NO RESPECT ON PATIENTS TIME!!!!!! Waited 1 hour 30 mins. From my appointment time. (I'm not a walk-in patient) And I haven't seen a doctor yet. They keep saying I'm next and I see other patient complaining and sneaking in front of me. (Sounds like previous patient and something went wrong) They all have same issue. WATING AND WATING!!!! They do double, triple, and quadruple booking and let the patient wait in hour and hour long. The have total Zero respect on patients time. All about him making money by let the patient wait in the WATING room. Totally horrible place. I strongly recommend NOT TO GO HERE! All about doctor making money... He has 3 offices so he is there for few days so meaning that they crunch appt. And make patients wait outside. He has typical excuses, surgery went bit longer. Yay yay right... Stop focus on making money, respect some patient's time also. Like your time is valuable?? Our patients time is also valuable. Be respectful to us!!! And they have $50 fine, if you don't show up on your doc. Appt. (I hope I read it correctly, it was one of those forms that you have to sign in) so it exactly tells you that his time is important and not patients time. Is this why they over book appointment? If one of patient not show up then he has backup waiting patients WATING?? Don't want to lose his time and money? And don't care about patients time??? read more

This place is awesome! Friendly doctor and staffs! Highly recommand especially for fillers and botox :) read more

I have pretty bad cystic acne and for some reason, this place refuses to prescribe me any oral medication even though I tell them none of the topicals ever work for me. They refuse to listen and just keep telling me "okay, let's try a different cream/ointment..." It's not like I don't give the topicals a chance; I give it a standard 4-6 weeks before I go back to tell them nothing has changed and even then, they'll just tell me "keep trying" or prescribe a different topical but NEVER oral medication. Not to mention, they have a new PA every single time I go... There HAS to be a reason why the PA turnover rate is so high.... Also, I've RARELY been seen by Dr. Son himself. My husband also went here and he swears this place is a scam so he stopped going after just a few months. Instead of prescribing him something for his acne, Dr. Son sold him his own products (not covered by insurance) that obviously didn't work out. They also refused to prescribe my husband any type of antibiotics/oral medication and insisted on using only topical treatments even though he kept telling them it's not really working out for him and it's actually irritating his skin even more. My husband ended up going to a different dermatologist and they told him he has ROSACEA and prescribed him oral antibiotics. His skin looks SOOOO much better. It annoys me that SCN never properly diagnosed him and kept prescribing harsh topical gels that made his rosacea worse. I've stuck around for years, hoping things would get better. I should've listened to my husband when he told me to dump this place. I'm finally moving on... But not before I warn future patients! Beware and try to avoid! read more

Anyone else go in for a body check up and were told that you need a biopsy and surgery to remove moles? My daughter was told that the visit and all of the following procedures are fully covered by insurance but received 4 separate bills totaling to more than $1K. When asked why we were charged this amount, the response I got from the receptionist was that "your insurance plan differs from person to person and it's not up to us how much you're responsible for." This is absolutely ridiculous considering that everyone who goes in for a body check up is asked to do a biopsy and is told that they need surgery following... DO NOT GO HERE read more

Doctor should stop practicing. He did not prescribe any antibiotics after he made deep incision on my chest. Now I have the worst and the most ugly scar forever on my body. Luckily it is right off my nipple and I did not bother asking him since he was such an unprofessional that did not even deserve any visit from me. read more

absolutely terrific medical center. very clean, pretty, fast, professional, cordial. i called them at noon. i was out of their office by 3pm. had a complete skin checkup. just terrific. read more

DO NOT GO TO THIS DERMATOLOGIST. It was my first time going to a dermatologist and this place left me petrified. Dr. Son came in like he was in some kind of rush and didn't want to listen to any of my questions or concerns. Since I was a new patient I expected him to ask questions about my medical history. But no he just looked at my face for a second and was like I gave you this and that medication and let's see what happens. I wanted to ask what kind of acne I have since he seemed to know off the bat what to give me. Hahaha, but no he just said to lay down on the table and asked the assistant for something and before I know it he's holding a needle. I was confused I asked why and he just said we're giving you this steroid shot for those two acne bumps under your chin. I am dead serious this man literary was about to inject me with this needle without asking it I was okay with it or even talking to me about what they do and what it contains. I was baffled, to say the least, but I was so shocked that I didn't say anything (mind you I just turned 18, and was my first time going to a doctor's appointment alone). When he left the assistant stayed to take my pharmacy information and that's when I came back to my senses and was like what was in the injection to the nurse and she said, "Don't worry about it, I get them all the time". That calmed me down a bit, but still, I realized that was malpractice. And other reviews on here go to show it too and it isn't that he was just having a bad day. Last but not least, they had the audacity to say we have a cleanser that we recommend you get. It was their product they were trying to SELL me. Smh (shaking my head). Just please go somewhere else. read more

Worst place. I would recommend this place only if you want to waste your money and time.

ABSOLUTELY, POSITIVELY, DO NOT GO HERE. After waiting 40+ mins past my appointment time, "Dr." Son completely skipped over any kind of history/intake and was therefore unable to diagnose what was then a small, isolated rash. Instead, in a 5-min office visit, he gave me some Aveeno lotion samples and took a biopsy. He told me how important it is to keep moisturizing. What a joke. Within a few days, my skin rash spread at a miserably rapid pace accompanied by swelling and high fever. I had to go to urgent care for a mega-dose steroid shot. The urgent care doctor thought I had either shingles or poison ivy. When the urgent care doctor demanded that I immediately call SCN for the biopsy results, I was told by SCN that results are ONLY available after two full weeks (14 whole days!) and that I should keep my appointment to receive the results. This, even after I disclosed that I was at urgent care, headed to the ER. No sympathy whatsoever. Because of my misplaced trust in Dr. Son and his medical negligence, I missed a very long window of time to receive proper care and as a consequence suffered needlessly for several weeks. Oh how I wish I went to another dermatologist. You know, a reputable one. By the time I returned to SCN for my biopsy results, I already knew my actual, true diagnosis. But SCN still had no idea. And the "doctor" was a no show. The biopsy results were given to me by a nurse, which said I had "dermatitis"--basically a rash. Haha, seriously! And the kicker is that SCN had my results 4 days after the biopsy. It said so right on the lab report! I couldn't believe it. They had the results when I was calling from urgent care (back when I actually thought SCN knew what they were doing). Let me clarify that my diagnosis WAS NOT "just" dermatitis (it turned out one of the urgent care doctor's guesses were right). The only reason SCN wanted me to return for a 2-minute appointment for my biopsy results is because they wanted to bill for it. Why else wouldn't they notify the patient over a short phone call? SCN does not give a $#!+ what happens to you even if you call from the ER. Instead of admitting wrongdoing and apologizing, SCN again (despite my protest) prescribed useless creams that are totally unnecessary. I usually never write reviews. And I am not the type to complain. But I must share my experience to spare others of the suffering I endured. This "doctor" is woefully inept and only focused on rushing to the next sucker. He should not be a medical provider. And his staff are not the kindest people either. STAY FAR, FAR AWAY from this scam. read more

I am reposting because it seems my review from Dec. 2014 has been removed. I am posting on behalf of family who is a senior and I hope no one else has to go through the upset & disappointment after hearing about how these people treat their patients, your loved ones. it is true that the appointment is well under 5 minutes, everytime. the first visit was concerning some mysterious bite marks that seems like regular mosquito bites over the summer. the 2nd visit was because the bites spread, in the fall (no more Mosquitos) and were turning an unusual blistering color & look. the 3rd visit was because they spread more and began to severely itch. ^ EACH and EVERY time: "dont scratch them" - the end. no medicine, no diagnosis on what it could be, not even a referral if they didn't know what the hell it was. no probing questions to determine a cause. nothing. unbelievably disappointed with these "professionals". read more

By reviewing current reviews at this place, they still haven't changed their poor business practices. It breaks me to see reoccurrences of my experience from other Yelp reviewers. http://www.yelp.com/biz/scn-dermatology-fort-lee-2 Check out their previous reviews before you make any decisions. read more

New Jersey office I went to at the first time for my skin problem. I waited for about an hour to see the doctor and when he finally showed up, he just stood by the door as if he was too busy to spend time with his patient (me). He looked at my skin very quickly and said some comments to me and left immediately. I was very uncomfortable with the doctor's attitude with the new patient. As for insurance, you might have to pay extra $$$ other than co-pay if your deductible is not Zero. I don't want to visit again. read more

I would not recommend Dr Son or his practice at all. I went for a routine mole examination and he recommended a biopsy, which I didn't think was necessary but agreed to after he said it would cost no more than the $50 co-pay on my insurance. I wasn't called to be given the results (which turned out to be clear) but did receive a big lab bill, which they refused to do anything about. Absolutely terrible and unprofessional service on all fronts. Appalling read more

Called to make an appointment but decided not to because the receptionist was extremely rude and had a horrible attitude

Call me crazy but bed side manner goes a long way with me. This Dr. seems nice enough, just too hurried to take the time to really make you feel like you are important. He storms in, takes a look- mumbles something to me then mumbles something to his assistant then he's off! I had to ask her "what did he say?" I complained to her about him and she said "yeah, other patients have said that." So I felt this way after my first visit and thought- maybe it's just that kind of a day for him. So I came back for my procedure and it was more of the same. Then I had no choice but to go back one last time for the last part of the procedure. After that- I went somewhere else to have my sutures removed. I don't need to have my ass kissed, I just need to feel your sensitive to me and my aprehensión and nervousness of having a procedure that's new to me and involves let see cutting, blood, stitches. None of that should matter though. It may be something you do on a regular but you must still consider the patients feelings. Stop trying to squeeze in as many patients as possible to make a read more

Spend your money elsewhere doesn't care about the patient just the dollars ... used to care about medical problems now just wants to do cosmetics or prescribe you things that aren't covered by insurance. Apt times don't matter. Run. read more

Customer service their is extremely bad. They make you do test that cost to patient a lot, without even telling you that it will. Which was btw 99.9% sure that wont be necessary according to the doctor but they did just in case. And when I complained not about the cost but of WHY they did not tell me it would cost me more, they kept saying that it was a problem between my insurance and me, pretending they did not understand my question. So rude! read more

The WORST bedside manner I have ever seen in my entire life. He would try to dismiss your legitimate concerns during follow-ups by wielding medical jargons and not take responsibility for any of his practice/actions. STAY AWAY, especially if you're planning to get cosmetic procedures done, period. read more

The Dermatologist is fantastic, he is knowledgeable, friendly and very good at what he does.... my family has been coming here for many years however I am not sure that I will continue to come to SCN Dermatology, Englewood location. Why? The receptionist is so unpleasant. Seems a little racist... mean... doesn't look at you in the eye when you ask her a question. She is dismissive. Rude! If you are not Korean she basically doesn't acknowledge you. I asked her where the restroom was and she pointed to it without looking at me in the face.... without " to the right of you" or whatever! She answers the phone as if she is annoyed with you. Not approachable or kind in any way. She is very entitled, stuck up and unpleasant to deal with. The service I am getting is cosmetic so I am basically paying out of pocket and I am really disappointed with the customer service I am getting here. Sucks for the doctor.... he is actually very nice.... unlike the bitch he has as the face of his practice read more

GO TO A DIFFERENT DERM. This was one of the worst dermatology appointments I've ever gone to. I will not be going back, the doctor was in such a rush dealing with me and didn't want to hear anything that I had to explain. It was my first time going there so I expected him to want to know my history want to know why i am on the medication that I'm on and all of that, but he could not have cared less he just wanted to prescribe me new topical creams just to make money off of it. Ive never liked topical creams my past dermatologist took that into consideration and understood that it didn't work for me, but this doctor Dr.Son did not care at all, he sent two new creams to my pharmacy even though I told him I didn't think the creams were worth it for me and he didn't believe me when I told him that I had a past issue with hormone levels and he basically ignored everything I was telling him. It was truly like he didn't care to hear anything about my skin or what I've gone through and for anybody who has had acne knows that it's something very personal and you want to go to a doctor that's going to hear you out and consider what you're saying, and this is not the doctor for that m. I do not recommend at all. read more

Dr Son was very honest with the expectations of my ipl. I only went to him bc several people who don't know each other recommended him so I figured given his rep, he must be good. His office always had people in the waiting room and I thought, wow, he's popuLar. I would definitely go back for my I ipl. Brown spots Caaba our beautifully and if I ever get brave enough to go fillers, he's the one who I want to do it. read more

I have seen a lot of dermatologists for my severe cystic acne, but none of the medications they would prescribe would work for me. My last dermatologist wanted me to go on Accutane, which I was against due to its severe side effects. My primary doctor referred me to Dr. Son, so I made an appointment as a last ditch effort before going on Accutane. Luckily for me, Dr. Son has helped tremendously with my cystic acne. For the first time in six years, my skin is clearing up, and I never had to go on Accutane. Dr. Son has been extremely friendly, attentive, and helpful. Also, his practice makes you feel like you're in a spa - so clean and pleasant looking. Doesn't feel like a doctor's office at all. read more

I saw one of the PAs in this office. Her name was Denisse Serrano. She was awesome!!! I felt super comfortable. She actually wrote out a skincare routine for me, step by step, to help clear my acne. Such a personal approach and experience I haven't had before in other practices. Office is also modern and clean!! read more

I like Dr Son a lot. He's a great doctor. He got me my clear skin back and helped me get my beard back. There were a couple of visits where a temporary/physician in training (I think) gave me my treatment and it wasn't very pleasant (that's the only reason I'm giving 4 stars) other than that great Doctor and great Staff - I wouldn't go elsewhere and I highly recommend Doctor Son. read more

Bad customer service all around. Over books patients and I waited for at least 30 mins and then the doctor sees me for not even 5 minutes. I had a rash on my whole body and he didn't even take a glance on the worst area, and then recommends me to get laser therapy? Hello I have a rash. He's just in it for the money. read more

My mother went to Dr. Son with a rare allergy that 2 other doctors couldn't diagnose. He looked at it and immediately pinpointed and solved the problem. He was extremely considerate and carefully explained the situation to her. She was so thrilled that she's been recommending him to all of her friends since! read more

I've been to Englewood and Manhattan office to see Dr Chang Son. I've seen him 3 times for Botox and fillers. First appointment was good in terms of consultation but I wanted to see the Botox bottle and he didn't show me. I went back for Voluma filler, this time I got to see the product, he squeezed everything fast and left. He left so fast and without saying anything, I thought he was coming back. Nurse came in, I asked for a mirror, no mirror. I was told to go out, walk across the hallway to the bathroom to use a mirror. The Botox did not hold and my eye started twitching right after the Voluma. I really did not want to go back but I got scared because of my eye and went back again. This time he was impatient, stormed in said he'll do it again and not charge me. Of course eye twitching was unheard of, he said he'll do one shot of botox to stop it. I got scared and did not want the botox so close to my eye but he did not even give me a chance to speak and did it anyways. He did the shot on the bottom, the twitching was on top of my eye. It was horrible. Still no mirror so back to the bathroom again, my eye was completely red and I left. He's always available (I know because I changed my appointment a few times) no one waiting outside so what's the rush? For reference, I got 1cc of Voluma which did not make much of a difference, I would have gone back for more but obviously will find another doctor now. And I still don't know what brand of product he used, which didn't work and he agreed. Pricing is the same as other places I've been to (more on the expensive side), staff is very nice, helpful and no wait. read more

On three visits we have waited no less than 45 minutes to be seen by the doctor. I've worked at a doctors office for so many years and it's the receptionists who can't do their job in taking appointments properly. I wouldn't recommend this place to anyone. read more

My review is for Denisse M. Serrano, MS, PA-C. I am in my early to mid 30's and have struggled with dark under eye circles for a while now, concealer is part of my daily routine. I had looked into dermal fillers in hopes of addressing this particular area of concern. After speaking with Denisse and obtaining more information through her she informed me that this is an area many people struggle with for many different reasons. She was very informative and upfront, making sure to set realistic expectations, which I appreciated very much. It turns out my dark circles were more attributed to my blood vessels beneath my eyes and that unfortunately that was something fillers would not be able to correct, however with filler I would be able to fill in the under eye hallow creating a more supple, youthful appearance to soften the under eye area. She knew exactly what dermal filler to use and her injection technique was painless. I have to admit I was a bit nervous that it would hurt but just a few minor pricks of the needle at insertion, her injection of the filler was very slow and precise. 2 days after, I had minimal bruising and swelling....now two weeks out the filler has settled and I'm very happy and satisfied with my results. I would recommend Denise for her professionalism and attention to detail. I've had people comment on my appearance saying they noticed something different about me but couldn't pinpoint exactly what-the final result is not overdone very subtle but it has made such a difference! read more

Bad customer service from front receptionist area. Over books patients and makes patients wait for at least 30 min. Had made appointment and was a regular patient. Due to code changes of some kind had to get reapproved from insurance which is no issue but they made me come in for my reg appointment and after 45 min I asked what was going on and was told my laser therapy could not be done. Why could have they called me to let me know and why did they not tell me when I got there? Poor customer skills. read more

Your staff is the worst, I made an appointment for my daughter she was already one of their patients for the last 2 years but she had not seen the dermatologist cause w.e she had was gone until now she got the same rash again , so I made an appointment 2 weeks ago I couldn't make it to this appointment the first time then I rescheduled for the next week ( for today) I traveled over an hour to get there for them to tell me they didn't accept her insurance, they had 2 weeks to tell me and they didn't, they wasted my time and a waste of my money... They're extremely unprofessional for this... And still they had the audacity to tell me to pay for the visit after they made a huge fucking mistake instead they should've worked Something out so they can charge my daughters insurance these people are horrible...don't know wtf they're doing there they don't care about their patients or wasting people's time. These people fucking suck!!!!! read more

Have been there many times and DR. Son is not only professional but friendly. His staff is great too! And the office is extremely clean. They are highly recommended! read more

Dr.Son showed a lot of personal attention for my well being and care. His office staff was professional and very polite. He listened to my issues and helped me receive the best treatment for my condition. I'm thankful to have him as my doctor and would recommend him and his staff anytime. read more