Florencio came to our house today for some repairs on our fire sprinkler system. He was very…read moreprofessional and patiently explained what is going on with my system. He even spent extra time showing me how he had found a leak with an unrelated plumbing fixture in my house. He did a great job, and I can't recommend him strongly enough for fire sprinkler-related jobs!

Testing fire alarms for over an hour traumatizing my pets. If you all were worth your own salt you…read morewould be able to complete testing much sooner.

I would not recommend this company…read more Their website says, *"Call Huff First... We specialize in getting repairs done right on time, the first time. The time you spend with us will not be wasted! If we are not a good match, we will point you in the right direction."* Unfortunately, that was not our experience at all. Rick Huff, the owner, came to our home on January 3rd to address a leak in our kitchen ceiling. He diagnosed it as a broken valve in our fire sprinkler system and repaired it in less than 30 minutes. We paid $640 for the repair, and he cashed the check the same day. Three days later, the leak started again in the exact same spot. I immediately reached out via text asking him to come back and fix the issue since it clearly wasn't repaired correctly the first time. He did not respond. My husband called him and was told he was "busy that week." On January 10th, I followed up again and was told, "I'm not sure and will text when we are available." After another week with no resolution (and having to keep the water turned off to our entire fire sprinkler system), I offered multiple appointment options to make it easy. His response? "You can hire any number of companies to repair." After that, he stopped responding to texts and emails. I even requested a refund so we could hire someone else, and received no reply. A company that claims to fix things "right the first time" but won't stand behind their work when it fails days later is not professional or trustworthy. Very disappointing experience.

Thank you to Rick Huff for helping out my husband regarding our home fire sprinkler system. He was…read morediligent & extremely knowledgeable. Excellent service. I highly recommend Huff Fire Protection.

Not sure what happened with my initial review but the consultant was very knowledgeable and arrived…read moreon time. I could tell that they had a genuine passion for this business and cared about the overall protection and preparedness of my home. Thank you.

From the owner: Why Choose Pinnacle Wildfire Protection?…read more At Pinnacle Wildfire Protection, we go beyond the basics to deliver exceptional Wildfire Protection for your home, business, and peace of mind. Here’s how we stand out: Customized Defense Plans: We know every property is different. That’s why we create wildfire solutions tailored specifically to your needs. Expert Knowledge: With decades of experience as firefighters and in wildfire protection, our team knows what it takes to safeguard your property from potential threats. Innovative Strategies: We use the latest techniques and fire-resistant materials to ensure your property is protected with cutting-edge solutions. Comprehensive Assessments: Our in-depth evaluations leave no stone unturned, giving you confidence that your property is fully prepared. Unmatched Customer Care: At Pinnacle, we prioritize clear communication and exceptional service, ensuring you feel informed and supported every step of the way. Don't leave your property’s safety to chance. Partner with Pinnacle Wildfire Protection and experience the difference that personalized expertise and care can make. Call us today for your free needs assessment or schedule a consultation today. Protect your property with Pinnacle Wildfire Protection – Where Wildfire Safety Meets Excellence.

HAZARD. Dangerous undersized wires!…read more Electrical work not done to code, and no permits were pulled. Refused to bring work up to code when code violations were identified . This company installed a 60amp circuit for an EV charger using a 8 awg which way too small. This is a dangerous code violation. This company is cuts corners and lies about installing the proper wire sizes. Please inspect any work you have had done by north west alarms for potentially dangerous violations. Violations: 1.) Installing a NM-B 8/3 (8awg) wire too small for the 60amp breaker used, the wire is only rated for 40amps. This creates fire hazard. ( code section NEC Table 310.15(B)(16)). 8awg wire is NOT acceptable for a 60 amp breaker in a residential install. 2.) Using NM-B interior only rated wire an exterior conduit ( code section NEC 300.9)

I needed to have a Level 2 EV charger installed (Emporia L2 Charger) and North West Alarms came…read moreback with a competitive rate. When I went to schedule with them, they were quick to answer the questions I had and were flexible when I wanted to change my installation option from NEMA 14-50 to hardwire. Their technician communicated when he would be coming to my home, came on time, performed the installation under the stated time frame, and cleaned up the work area. He was also courteous the entire time while I asked him several questions about how the installation would be done.

Peter has done work in my home, replacing all fire sprinkler heads after they had been damaged from…read moremy home remodel. Peter's work is exceptional and he works efficiently and fairly priced. Highly recommend his services.

They were excellent- came out assessed the problem and fixed it quickly. Would highly recommend…read morethem.

I recently was put in charge of getting the fire extinguishers in my office inspected and serviced…read moreas the office manager who took care of those kind of things is no longer with us. I was definitely feeling a little clueless for where to start but I asked a friend and fellow yelper who is small business owner for a recommendation. She had just used So-Cal State Fire and was really pleased with the work they did and gave me their contact info. I booked an appointment and they were able to get out quickly, within a couple of days which was great as the expiration on our extinguishers was coming up fast! The rep that came out to our office was friendly, got everything done fast, and made sure to ask if I had questions or concerns he could address before he left. Super pleased with the whole service process and the quote was very fair based on the research I did. I'll use them next year for the annual maintenance for sure!

These guys were great, they came out super short notice and was able to save me some money because…read moreI ended up not needing to replace one of the fire extinguishers, then advise me on other things that I was not aware of! Like did you know a vacation rental has to have a fire extinguisher mounted on the wall, with signage! I didn't, I thought It just had to be in there.. Great experience all around, setting up another appointment to take care of the rest of the vacation rentals we manage...

The service at the company is excellent but the staff is the real highlight especially Giovanni he…read moreis the most dedicated employee he is thorough, knowledgeable about the alarm system and overall very polite-I hope this company appreciates what a great employee they have in the company!

I have been a customer of Watchlight for 16 years. Not only am I proud to support a local San…read moreDiego County company, but their customer service and response is stellar. Due to recent home renovations, I requested Watchlight to send out a technician to assist and support - and they certainly did: Christian was my tech and provided excellent service. He was knowledgeable, thoughtful, considerate, and most importantly, addressed my requirements and reaffirmed why I have chosen Watchlight (f/k/a Alarm Relay) to protect my home and family for almost 2 decades. Well done, Christian and Watchlight team!

Great job. Easy to use and relatively quick to respond. Thanks for the help and professional…read moreservice.

Distinguished did a great job. Showed up on time. Resolved my issues and put me on a reasonable…read moremaintenance schedule. I have no hesitations recommending them.

Don't use them!! Omgosh-- they were hired by our HOA to check out firealarms. The tech insisted on…read moretaking his screw driver and gouging out my wall till I told him to stop because I was getting more & more upset.... Instead of using an exacto knife to make a clean cut. If you want a shitty job and your wall ruined-- use this company.

At my interview the owner Richard stated that the company was looking for long term employees. I…read morestated that I was looking for long term employment. 4 months later I was discharged unfairly . I would not recommend this company to anyone. The employees are over worked and treated unfairly. .. ..

George first came out to give us a fire assessment a few years back. We ended up buying his fire…read morepump and fire gel. Forward to the Pallisades fire. I called him in a panic to come help and get us more gel and train my client how to use the fire pump. He drove the next morning to LA and did just that. He was a savior! Very happy customers.

I contacted George for a fire inspection during a critical time crunch and he went above and beyond…read moreto make sure I had what I needed. Thank you George!