You might think a practice associated with Summit medical group would be of a certain caliber, but…read morethis place has excessive wait times and a terrible parking situation with no accessibility ramp for folks who are unable to use the steps (there is a lift, but a ramp would be helpful) They called my mother before 8am to change her appointment from noon to 9:45am and then she had to wait over an hour and a half to be seen! I had long since abandoned this practice for my medical needs and I'll be encouraging my mother to do the same. I realize these are strange times, but this has been an issue here prior to Covid.

Family has been coming here for 20+ years, but starting to see a change now…read more They are 'all business'. is it related to the practice being acquired by a larger company? Who knows, but not liking the current direction here.

love Dr. John and Ellen. Have always treated me with respect and with the upmost concern. Have…read morebeen a patient for over 17 years. Would recommend to anyone looking for a professional and amazing doctor.

A staff member working for Steven Weinfield was unbelievably unprofessional after calling me in…read morereference to an appointment that was made. She had the audacity to tell me that when she books appointments she has to leave her job early, so I need to do the same. Might I add that I was allowed to make a 5:20 appointment on a Thursday and she was calling to tell me that she needed me to reschedule. Teach staff how to be professional. This is not the first time I've had to deal with this at the Westfield office, but it will be my last.

Summit Medical Group has slipped a long way in recent years. Feels like conveyor medicine where the…read moreprimary concern is not the patient but the patient's wallet. The time you spend in the waiting room is longer than the time you spent with the attending doctor. Ask your questions quickly or you'll be chasing the doctor out of the waiting room for your answer, if you even get one at all. Feels like a two-minute drill. As the result of this my trust in Summit Medical Group has eroded to a point that I will be looking elsewhere for my future medical needs.

the dr is never on time and you cant reach them by phone. Phone is always busy, no answering…read moreservice or voice mail.

This review is long overdue. I went to Summit Medical Group today for lab work. I walked in a tad…read morebit late (Sorry!). I was immediately greeted with a smile by the phlebotomist. She verified my information and took me in after checking in the next person behind me. The service was fast, efficient and courteous. I do this review because I have been going to various locations of Summit Medical Group for 20+ years and for over 20 years the service has been spectacular. I started with them when my son was about 2 years old at their Short Hills location. I've used theirs Urgent Care, After hour Doctors, internal Medicine, Labs, Radiology, Gynecology, Podiatry, Orthopedics, Endocrinology, and a host of other specialties. Throughout the years I have had more memorable/pleasant experiences then unpleasant. I hate getting blood drawn and have 1 good, visible vain, but the staff always seem to put be at ease. The young lady today was more than great at her job (Shame on me for not getting her name, but she's been there for a few years), she was very professional and personable; it's because of people like her that Summit Medical Group is such a growing success. She not only provided stellar service, but World Class service. Not to mention the facilities and restrooms are always clean. So if you are seeking A great Medical Practice you may want to look at Summit Medical, they have so mNy locations Morristown, Florham Park, West Orange, Livingston, Berkeley Heights, WestField, Warren and some that I don't even know about, but they have worked for me. Truthfully I've only had 1 unpleasant experience in 20+ years and it's not worth writing about, because in this case the good truly outweighs the bad.

Unbelievably rigid staff. I arrived 10 minutes late and was told I couldn't be seen. It's ironic…read morethat doctors expect patients to be perfectly on time, but frequently keep us waiting in the exam room for 30+ minutes past our appointment times. This office clearly views their time as more valuable than yours. Save yourself the frustration and find a doctor who treats you like a human being rather than a slot on a spreadsheet.

Tried to get appointment in March. Called during office hours. Left message to call me back. No one…read moreever did. Now I think the ulcer has taken over my stomach. Can't get food down. Stomach is too full The office manager there is playing with people's lives. Go to anyone else but this Dr. she won't call you back to make an appointment. Good luck so you don't have to die like this Catherine Denner. Westfield.

Very nice Doctor's office. Quick, professional, organized. Receptionists and nurses are all very…read moresweet, and Dr. Robert is fantastic! He's a really easygoing guy, great to talk to and clearly loves helping people get well. The office is also very up to date with technology... a lot of doctors it seems are very old school and set in their ways, but CFP seems like they are on the cutting edge. Great seeing you doc, hope I don't see you again soon :)

I am truly perplexed by the negative comments here. Dr. Patel is AMAZING! AMAZING! AMAZING! In my…read moreopinion. I have been going to Dr. Patel for over five years. In the time I have been a patient, Dr. Patel has shown a genuine care for my health. She's attentive and listens to as well as answers my 21 questions. I wish she was my doctor for all things LOL that's how much I trust her. The office staff staff is hands down the best. They respond to phone calls and follow up calls. I can't ask for anything better.

She does not have a good bedside manner. I did not feel comfortable with her at all. Won't be…read morereturning.