This place is PHENOMENAL. You can't trust the online menu because they constantly have new and…read moreseasonal foods, not to mention entire menu sections that aren't listed online. If you're in the mood for hot dogs, comfort food, ice cream, or fair food, this is the place to get it. They have that wonderful, small-town atmosphere that Clare is known for, with a great outdoor seating section. People frequently gather here to visit and I constantly see groups of kids playing outside. This is a great spot to meet people if you're new to the area. My only complaint is that they're not open in the winter. Withdrawals, I tell you.

Ordered the 22 BBQ brisket plate and received 2 pieces of tough dry brisket and a tiny bit of…read morepulled turkey and sides that looked like they were for a child. Sadly even the Texas toast tasted of burnt grill. This was my first experience here and I will only ever get ice cream.

Love the decor, friendly and helpful staff when you walk in, great coffee!…read more I am from out of town and drove around trying to find a quality cup of coffee. Thankfully this place popped up on my map. I don't care for overly sweet coffee so the girl helping me suggested the raspberry white chocolate flavored latte half sweet, which is perfect. I actually gave 5 stars but edited my post and knocking off stars for my sad to go breakfast I got.. I ended up waiting a while for my croissant breakfast sandwich and after I got in my car and saw it knew why.. It sat there in the back a while. Everything was cold (potatoes and sandwich), sandwich was soggy.. .Had potential but was a fail. I needed to get on the road so didnt have time for a pic or to go back. I was excited about this place, but with a breakfast like that it ruins a perfect rating. The staff should never let that go out the door like that. Not for 21.60 for a sandwich, coffee and tip. *Editing my post again and adding back a star for the heartfelt response I received from Morgan concerning my meal, including some things on their end to improve my experience. It's unexpected and unsolicited responses from a business sometimes that show they truly care about their customers and that deserves recognition. I will definitely give this place another shot when I come back through the area and hope the coffee is as good as it was the other day :)

Excellent breakfast! Had the veggie omelet and it was delicious. The waitress was very courteous…read moreand my husband loved the hot chocolate so much he bought a bag for home. Highly recommend!

Stopped here on the way back from a vacation. Food was hot and delicious. We were particularly…read moreimpressed by the calm and polite manner of Tristan, who waited on us at the drive-thru window.

Every single time they mess up my order, cant follow simple instructions. Need to hire competent…read moreppl that aren't dirty and sloppy looking. I go to Mt Pleasant or Midland locations. Never disappointed Big Rapids is an awful one also. Only bad experience Ive ever had is those 2 locations

Dined in on a Friday night and got Togo food the next night while attending a music festival around…read morethe corner. Really great prices and portions. Service was excellent as well! The first night, I had grilled shrimp with potatoes and a house blue cheese dressing salad. It was very good! I came back the next night and split a club with a friend, and it hit the spot. They also have live music

Food was mediocre, my salmon and mashed potatoes was Luke warm at best. The other 2 adults said…read morethere food was adequate as did the 2 teenagers. However we ordered 3 beers and were charged for 4. The teenagers got un-asked for lemonade refills that we were charged for. Shame on us for not checking our bill prior to paying and leaving. Seems rather intentional add ons. Will not return.

The waitress did a wonderful job. She was very nice very polite very understanding, but the food…read moretook forever to get to the table understandable and by the time the food got to the table the Philly cheesesteak the steak was overcooked Bread was too hard. The big boy burger was OK. And the cod dinner was tiny pieces of cod, loaded with the Parmesan and breadcrumbs and was dry. I would not recommend to go. Our server was absolutely great though.

I went to this Big Boy because my grandma was hungry for something other than McDonald's because we…read morewere on a road trip. Biggest mistake we made. Burgers were dry and stale, tasted expired. Pumpkin pie, the fork wouldn't even go inside it. Ditto the other food, and this place was extremely disgusting. There were fruit flies everywhere. The service was mostly okay, but the food is horrible and probably expired. Trust me, my grandmother never complains, and she refused to eat this food, saying it was horrible and that it would make her sick. They even had the nerve to make us pay three dollars for Pepsi, when one single cent makes two hundred cups. Believe me, never go here unless you want to throw up violently later, meanwhile getting ripped off.

My son and I eat here all the time. Pleasant service, excellent food, and an enjoyable atmosphere…read moremake Ponderosa a place we go to all the time.

My husband has very fond memories of our local Ponderosa as a child on visits with his…read moregrandparents.the locations in our area closed long ago, so I scoped one out on our recent road trip. I was immediately transported to the 80's when I stepped in. This location has done a wonderful job of brightening up the walls, fresh paint, fitting decor... all while holding on to the aesthetic that made them popular. The store still featured booths and wood panels and the buffet, but was appropriately updated. It was clean and kept up well I was elated to find that the Buffett options hadn't changed much from my memory. The crispy chicken wings, breaded shrimp, and mashed potatoes met every expectation. Service was friendly and helpful. The price was great and I left feeling satisfied and almost giddy. Thanks for the trip down memory lane. Or should I say 'happy trails?'

I'm liking Wendy's breakfast!! I got started because of a T-Mobile promo and no I'm a believer…read more This restaurant is convenient to the highway, but only the drive thru is open at 8:30 am; not sure why. Service is slow at the drive thru. Lots of parking and no one else is coming through the drive thru. Still waiting for my order!

Literally looked at me 20 times and in the span of 45 minutes didn't take my order, mind you I was…read morefirst in the 8 person line. Asked for it to go and gave me no bag, did the same thing to all my teammates. I had enough time to calmly eat my biggie bag slowly before they took the next person's order. NEVER WILL I EAT HERE AGAIN. AWFUL PLACE. Please teach your employees how to do their job and you won't have such poor reviews! Thanks for nothing! Oh and when we were leaving since half our team couldn't even get their order in, an employee cane out of the back to refill their soda and waddled around into the back after. LIKE WTH, IT TOOK AN HOUR JUST TO GET ME A BIGGIE BAG AND THEN THERE A HUGE LINE AND YOU DECIDE TO REFILL YOUR DRINK?? TS PMO. If I could give no stars I would or negative stars! Hope this helps cause this was AWFUL.