Great service, communication and work! And they were very affordable compared to multiple other…read morequotes I received. Getting the parts took awhile but they ordered it directly after I approved the quote while I sat there. Manufacturing and shipping delays are NOT their fault at all. I see a lot of reviews all over the internet where people are faulting service companies for long wait times but just know that they are probably just as frustrated as you are and they have NO control over the current situation of the supply chain.

I would not even give them a whole star. The WORST place to send a vehicle for repair. My son was…read moretold by a insurance company to take his car there for a front head light repair. Took over a month to get the part and then they gave my son a older vehicle that was breaking down on the way home. When the car was to be picked up my son went to get it, never did they walk Chase around the car or wash the car for that matter probably because someone backed the car into a "hoist" as the owner told my son, and scratched the WHOLE side of the car. Estimate of damage 2400.00$, but guess what. The OWNER won't take responsibility for his employees mistakes or his own. I'll see you in small clai,s court. I hope karma kicks your ass

I was referred here by a friend. My new car was damaged in the storm. The paint was scratched all…read moreover. I pulled up to the shop and although it had just closed, the owner came out to access the damage and went back in to the shop and had a small towel with some kind of potion on it. Well he rubbed out every single scratch, that I had thought was to the metal. For the icing on the cake, he wouldn't take a penny from me! You just don't find businesses like this enough! Thank you again!!!

I'm so grateful that Midtowne Collision is part of the community I live in. I recently took the…read moreGMC Acadia to repair the bumper and headlights. The insurance did not cover this work. Chris Merrill went above and beyond to find second hand parts and keep the cost low. Not only that the price was very reasonable but the quality of work was outstanding. The repair was completed sooner than initially promised so we did not have to spend money on a rental and the car looked like new. I can't say enough about their professionalism, quality of work, and honesty. How refreshing to walk in a place where you have the confidence that you are treated fairly and no one is taking advantage of you because you are a woman and don't know enough about cars.

I find it so rare to work with a company that actually delivers what they promise and does it well…read more Gerber was absolutely outstanding. Staff were capable, professional, caring, and followed up constantly on progress. The work was beautifully done. Clearly the manager is fully committed to a service-oriented culture, exemplified by every team member I met. I hope to never have to use them again (i.e., no more collisions) but would immediately contact them. I couldn't recommend them more highly. Outstanding experience in all ways.

I have been to this place twice. They did a remarkable job. very professional when they say car…read moreis gonna be done. It's done great communication. The car was very clean inside and out. I appreciate everything they have done. I would definitely recommend it. You will not regret

These guys help me out in a very professional manner, and they were very communicative with every…read morestep of the process. There was some bodywork all along the entire right side of the car and not only did they give me a quote with the wiggle room for more or less services if needed. But they also share their insights on how certain pieces of work could be done at a better price or how much it would cost for them to do it themselves. Overall, I'm glad I'm the first person to review this place and I think that you should definitely check them out yourself. You will not regret it.

Had an appointment at 9 am and no one was there when I arrived. It was very difficult to find the…read moreplace as there was no signage, the building was in bad shape, the grass was uncut, and the site was a mess to say the least. I spoke with one of the workers as I called to get help finding the place and the phone transferred to him. He told me to leave the car there and he would be there in roughly one half hour, but there was no key drop box and it was rather sketchy told him I didn't want to leave the car and he hung up on me. They may do good work (I'll never know), but my experience wasn't very good considering I had to drive 20 miles to the place and never got the work done.

Great front office. Professional and skilled body work staff…read more My car looked better than I expected. I would highly recommend Lawrence Auto Body of Brighton to everyone!

Katherine and her crew always go above and beyond! Very efficient and their prices are very…read morereasonable!

Someone did a hit and run on my son's Ford fusion shortly after we bought it. I had two previous…read morevehicles repaired at Dave's body shop and I was amazed at the results so we decided to take my son's car to him to do as well. We were not disappointed. The look on my son's face when he saw the car looking better than when we brought it in with spectacular! Dave goes above and beyond in repair what an insurance company would cover, for example he blends the paint from the repaired body panel into the next body panel to make sure the paint matches perfectly. He found some other plastic trim and pieces under their car that had been broken prior to the hit and run on my son's car and he just fixed those without question and without charging us. The results on my son's car speaks for itself! We couldn't be happier! My F-150 has some rust damage that I am definitely going to seek his repair on because I know he's the best man to do the job! And the top everything off he completely buffed out the car so it looks showroom brand new!

Dave Hoffmeyer has done bodywork on two of my vehicles in the past and is currently doing work on…read moremy son's car as I write this. Dave's work is second to none. He has been in this business for over 50 years and goes above and beyond what other body shops do. Use Dave for your bodywork needs and you will be definitely be super satisfied!! He is super courteous, professional, and top of class in his work!

Cuz they will help you out on a new vehicle of your choice... Ask for Jamie...He is a great guy to…read morework with!

I wish you could post without hitting a star, they do not deserve any. To say I am disappointed is…read morean understatement. I had to continually reach out for days; no one returned a call or texts. I may not be looking for a very expensive vehicle, but I am still a customer. And to be ignored for days is not only rude, but also disrespectful. I went to the website today to do a chat and while, Sarah apologized and said that a manager had been texting me and it was pretty much my fault, that was the end of it. I screen shot the text messages and sent them to her to show mine going out and none were coming in. When I originally started this on Tuesday 4/21/2026 there was no problem with communication. Dead silence since 6:31 pm on Tuesday night until I reach out on the website today. This is not the 1st time I was disrespected by this dealership, but they had a work van we needed. DO NOT USE CHAMPION CHEVROLET. NOT customer friendly at all.

Insurance claim, they came recommended. Would use them again & recommend to everyone! Super…read morefriendly, helpful & quick.

Wow! Finally, some actual help with SOLVING my car problem----not just talking about it or noting…read moreit in your computer. Thank you for taking my concern seriously, treating me with respect, and fixing my car on-the-spot with a smile! My new Toyota RAV4 has a poor design for the bottom door trim. If a person doesn't enter the vehicle just right, the plastic trim flops open and the plastic tabs break off. So, over the past year, I have asked multiple Toyota dealers, other car professionals, auto detailing companies, etc. for a solution to keep that trim from coming off of the door. It was getting exhausting from the continued "brush off". This wasn't a big deal for these people, but it certainly was for me. I had resorted to duct tape and Velcro before finding Cox Enterprises. None of these other people would actually help me fix the problem! Toyota couldn't even locate the part number for the trim piece even though it had been replaced once before. Thanks Again!

My car overheated and died on my way back from a long trip at about 11 pm. I live in Waterford so…read morethere was no way I was making it back home. I called Kiefer for a tow and they took my car back to their shop after hours saying they'd fix it as soon as possible. By the next day they knew exactly what was wrong with it and told me a price for the repair plus the tow. I was quoted 450$ which for what needed to be done was a fair price. I go to pick up my car today. The car was in tip top shape and they only asked me to pay 350. I have never gone to a mechanic that charges well UNDER the quoted price. Car drove home perfectly. No fuss no issues. To those who call this guy a con artist, I have no reason to believe this shop is anything but honest and fair. The price was cheap and the work is solid. If I need preventative maintenance I will make the 50 minute drive to come back to this shop. It's hard to find honest folks and that's what these guys are. I will be back. Thank you to the shop owners and the mechanics who got me back on the road!

Worst shop ever Don't use them. The owner is a big con artist. Picked my car up today and it's over…read moreheating and the hood is falling off. I have to take it to a different repair shop to fix his mistakes.

I know absolutely nothing cars, so every time something seems a little off with one of my vehicles,…read moreI cringe. I hate going into a mechanic feeling like I'm about to be taken advantage of and ripped off. So glad to say that Total Automotive did not make my husband and I feel that way for a minute. The second we met Joe, we knew he wanted to help us and fix our vehicle, not just "repair" unnecessary things to make a few bucks. We felt so comfortable leaving our vehicle in their hands. They are honest, trustworthy, and very knowledgable. So happy we found our go-to auto repair shop -- we'll never go anywhere else!

Beware -- they add a 3% surcharge for using a credit card. Cash only, no checks. To my knowledge…read moreno other repair facility in this area charges this fee. Any organization that feels the need to nickel and dime their customers probably is also skimping on the quality of their parts. Invoice does not state the brands used. Invoice also states that if you are not completely satisfied to email the owner. I did, he didn't bother to answer. There are many positive reviews listed here -- the vast majority are very old. If you are going to use them I would quiz them on EVERYTHING.