I typically don't take the time to write a review, but in this case I need to…read more Twice now I have been given free advice from Bill, the owner, that not only was right on, but saved me money. The first was a few years back when he was temporarily working from the Shell station while his shop was being rebuilt. My truck had suddenly lost oil pressure on my drive home. I drove it straight to him, he checked it out, hooked up a mechanical pressure gauge, told me the bottom half of the motor was getting enough oil, and the tick that had almost instantly developed were the lifters that were a little starved for oil (at least that's how I remember it) Anyhow, he told me with the 150,000 miles I had on the truck, he'd recommend changing the oil and adding a quart of oil stabilizer at every change, said I could spend a bunch of money now pulling the front half of the motor off to replace the oil pump, or I might be lucky and get another 100,000 miles out of it. Well, I still have the old truck, and even though it hasn't been my daily driver for 2 years, it still ticks, but runs like a champ, and I've put over 110,000 miles on it since that day. To top it off, he didn't even charge me to look at it. That day he earn my business. Thankfully I have only had a couple of reasons to visit them since then. Each time I felt like I was being treated fairly, never felt like they tried to up-sell services. Only fixed what needed to be fixed. This morning I called Bill because my '68 Coronet was bogging down at highway speeds. I did some internet investigating on the possible cause, even asked on a Mopar forum what the cause might be. Received several suggestions from the forum, most of which were beyond my mechanical abilities. But when I described the problem to Bill, he instantly said, "change your fuel filter". I thought it couldn't be that simple and told him if it didn't work, I'd make an appointment to bring it in. He replied, "nah, it's your fuel filter, change it, you'll be all set" I did. He was right. $5.19 later the car is blasting down the highway, running strong. The point of that story is not that he is the only guy that could figure out the problem, I'm sure a bunch of guys would have known that right away. The point is he could have had me bring it in, charge me whatever diagnosis fee he wanted, told me whatever horror story he wanted, charged me a fortune to fix some bogus problem.... but he didn't. He was honest, solved my problem, reaffirmed my trust in his shop, and somehow inspired me to type out this rambling review that none of you probably got to the end of. I hope you did.

The service here is top-notch. We needed a transmission replacement and were quoted an exorbitant…read moreamount at the dealership. Myers quoted us a far more affordable price and with better warranty. Once the new transmission was received at the shop, it was only 2 days before we were driving again! Very professional and friendly staff! So glad they are nearby for all of our automotive repair needs.

As a woman, I am usually on guard with taking my car for simple maintenance. I never want to be…read moretaken advantage of or "up sold" with "have to haves" .... The moment I was given refreshments, I felt cautiously optimistic- but was pleasantly surprised. Julian walked me through eveything they suggested, down to the reasons. Didn't seemed frustrated with my questions and patiently ensured I was comfortable with everything they were doing. I didn't get all the recommended maintenance completed, that didn't phase or alter the great customer service. I think, I'll make it a habit to get my oil (and absolutely recommend others) changed here going forward!

Exceptional service! I prefer to go here over any other place for an oil change to get additional…read morefeedback on my vehicle. The owner is a wealth of information and is a great resource for common issues found in a given vehicle. I trust them with car maintenance and repairs and have had several repairs done over the past 10 years with a few different cars.

I was referred to Bob's by a friend who said the business does a great job and doesn't price gouge…read more I called and set up an appointment to drop my car off. I figured doing that my car would be there all day. I arrived at 8:10. It's tricky getting in their lot. You can't get in off of Grand River. You have to go in near Dollar Tree. Anyway, got there and they immediately got my car checked in. Within an hour they called me and explained what needed to be done and gave me a quote. I needed new brake pads and rotors. I can't say whether the price was fair or not, but I needed it done so I went with it. Time is money so I didn't want to get a bunch of quotes. An hour and a half later they called and said my car was done. 2.5 hours was all it took and I was pleased with that. I went in to pick up my car and the check out process was easy. Brakes are working great. All of the staff I interacted with were great. I appreciate the fast and friendly service!

I have had my auto in there 2 times since September for the check engine light the first time they…read morehad it cost me around $624. It drove well and boom the check engine light came on again called them the gentleman was very nice bright it in another $247. It's December have not even drove this car 100 miles boom check engine light on again now I'm pissed off called them told them this is my 3rd time bringing my car in for the same problem I get well it could be a coil a switch we just can't say until you get the car in here well this answer does not work for me I feel now your just fixing the car where it will get me by for a month then boom bring it back and it's not the part that cost it's the labor plus there closed on the weekends this does not work for me you don't have an office job 9-5 people that do work m-f 9-5 expect mechanics to be open on the weekends guess it's time to find someone else to service my car

I am new to the Brighton area and stopped in to Brighton auto repair to ask for help changing the…read morelicense plate on my car today. The screws were stripped/stuck and I didn't have the tools at home to fix the issue. Matt was extremely kind and helped with the quick job! Thank you Matt for your help! Would definitely recommend Brighton Auto Repair!

Well, another auto repair shop that will never get my business in Brighton. Today I called and said…read morethat I need to have my radiator replaced, how much would it cost. I gave the guy, Matt I believe he said, the details of my vehicle and he said he would figure it out and call me back. I waited all day and he never called back. That is what I call HORRIBLE customer service and there is Absolutely, No excuse. I have a strong customer service/sales/marketing background and this is really bad. I would Never do that to a potential customer. Another shop in Brighton saved me money by not returning my call. I HOPE YOU THINK TWICE ABOUT THE CUSTOMER SERVICE YOU CAN GET THERE. I will NEVER GO THERE OR OBVIOUSLY REFER THEM. THEY CAN KISS MY BUTT NOW.

Al is the man there. He always takes care of me as if I were family. Even helps me out on prices…read morefor being a returning customer. Offered me a free car wash next door. Definitely recommend

Took my car in for an oil change. Car had 27000 miles (freeway driving) and the guy told me I…read moreneeded to change the differential fluid in front and back axles for $200 as it is recommended at 15K miles. Manufacturers recommend changing at 60,000 miles unless it is off-roading a lot. I told him not this time, and then he showed me a scrap of paper with some dirty differential fluid. Probably from the last person he scammed. I will never return to a place you can't trust.

I came in with a slow leaking tire. At first I was told 3 hrs, but when I told him I didn't have a…read moreride & had to sit there he said, I'll do it as soon as I can. 45 min later I drove out of there, NO charge. Been there before to have tires aligned. Great service. Will definitely use them again.

These guys are way overpriced. There are better alternatives in Brighton. They do not work on the…read morecar when they say they will, and then it is not done as promised. The prices are ridiculous.

Recommended by a avid car guy, Alan and his staff were beyond expectation. Friendly,…read moreknowledgeable,

They have been great with our cars - and being so helpful when needed in a pinch! Small place with…read moregreat service!

I was VERY impressed with this auto repair business. I had a code and they were able to reset it…read morefor me. I also had an oil change. Their prices are quite reasonable. I'm so excited to find an honest repair business.

I highly recommend Murphy's Family Auto. if you're looking for a place that's trustworthy,…read morereliable and reasonable. This is your place. Dennis treated me with respect and was very courteous. Thank you Murphy's. i will be back.