I made a appointment to the Middletown ny for cosmetic work. The representative stated I can bring…read moremy dental insurance the day of the appointment I also explained to her that I will be paying out of pocket since I know the job is pricey and my insurance will not cover it. She said OK no problem. A day or 2 before the appointment I'm getting various calls while am at work asking for my insurance information, I told the representative (heather, apparently also the manager ) I don't have it with me and she said my appointment will be canceled and I might have to pay $200 for a consultation. Out of frustration I said "cancel it " Well I had already requested a day off for the day of the appointment so I still went in (with my insurance info) just to check and they said they canceled my appointment because I REFUSED to provide my insurance when they called me lol So disappointing! A lot of miscommunication. I did not get no work done so idk the quality of the work. But reading all their previous reviews I'm happy, it's seems like I Dodge a bullet. horrible initial experience.

Horrible! I went in with pain and I'm sure they used that to charge $1800 more of fees for a…read moreservice of $600 with a grand total of 2400. The manager laughed gaslighted thought it was a funny moment! When I said why can't you take care of my tooth and she said all other services had to be charged. DO NOT SPEND YOUR MONEY OR YOUR INSURANCE! I want to rate a zero but I can't! Aspen Dentals agenda is to charge excessive fees for procedures or dental work that is not needed or warranted! Aspen Dental should be investigated for the poor performance and treatment of clients that are in pain! It is an abuse of responsibility as a dental practice! That goodness I reported Aspen Dental to my insurance company and they were able to refer me to a wonderful dental practice and I was charged zero out of pocket! Be careful with Aspen Dental! They are dental predators!

Dr. Lambert referred my daughter out for her wisdom teeth, after waiting months for an appointment,…read moredue to her having "mobility issues" just because she is in a wheelchair. Then the nurse had the audacity to ask my teen "so are you like paralyzed" as my daughter transferred to her wheelchair. Extremely rude to ask someone that when you have the medical history and you see she is obviously not paralyzed. Definitely treated my daughter different due to her disability, and all because she uses a wheelchair. I would never recommend him again. Shame on him and his office.

Conservative oral surgeon and I don't mean conservative in terms of politics…read more Visited for a consult because my general dentist suggested I remove my wisdom teeth but Dr. Lambert suggested I wait a little longer when there is a valid reason to pull the tooth since I didn't have a cavity on the tooth. General dentist thought my teeth gums weren't as healthy as it should be but oral surgeon said teeth looked fine and gums were fine. Wisdom teeth these days seem to be such an easy casualty to dentistry with most dentist but Dr. Lambert doesn't feel that way. He seems to only want to pull teeth that really need to be pulled hence his conservative approach to dentistry. He could easily line his pockets with fees from pulling every tooth that came through his office but he seems genuinely more concerned about patient overall oral health than making a quick buck on an extraction. Office staff was superb, polite and nice. Overall experience was great for me.

Unfortunately, my family member experienced dry socket that was missed for lack of oral exam. On…read more top of that when the office was called to report intense pain with the request of symptom management needs, there was a lack of empathy and lack of scheduling prioritization. The family dentist intervened. Office staff was excellent! The office was clean and organized.

This was my 1st time at the office. Staff was super freindly and welcoming. Dr. Druce was…read moreknowledgeable and informative. Would 100% recommend.

I have to say, based on some negative reviews I was nervous about going to see Dr. Miller…read more But I could not have been happier with her and her staff. Everyone was extremely kind, pleasant, and compassionate. There was also another woman in the waiting room who was having issues getting her referral from her doctors office. The staff was very patient and encouraging while she tried to navigate that experience on the phone. When Dr. Miller came in, she took a look at a bump on my tongue that I was told was a fibroma for three years. She felt the best thing we should do is to have it removed and biopsy it. She was very thorough in her explanation of what the process looks like, she addressed all of my fears and concerns, I felt very cared for. She made me feel seen, understood, and important. I would absolutely refer her and all of her office staff. They were amazing.

I had to bring my brother for a consultation for teeth extractions. She was polite and…read moreknowledgeable, and she explained everything clearly. She explained what the general dentist did not explain. I have great confidence in her ability to work with my brother who is mentally challenged.

Excellent service. I went to the office in middletown, ny for an extraction. It was clean , well…read moreorganized. Staff was friendly . I was very nervous, because, I get anxious and my bp goes up. It was a little high, but when Dr Sybo came in to give me the sedation, he made a joke and it really relaxed me. He was very professional and very nice, explained what he was going to do, and that relaxed me. I was done in about 15. Unfortunately, I have to have another extraction done, and I will be more than comfortable and willing to go back there. Highly recommend this office.

This place has a so-called dentist who only does tooth extractions. Even though they advertise as…read moregeneral dentistry and prosthodontist, offering dental implants and the restoration of damaged teeth with artificial devices, crowns, dentures, bridges, jaw disorder and more, they DO NOT HAVE THOSE SERVICES. A fraud. Then they charge $75 for their negligence in these services. A FRAUD!

I love my veneers. they look and feel perfectly natural. I…read morewas also impressed with the new office. It's beautiful and comfortable. Every room Has a TV that's easy to see. IPAD stations in the waiting room kept the kids happy. Dr Cohen is GREAT! Thank you.

Dr. Prisco was so much better than the first oral surgeon I had! I prefer to be awake when my teeth…read moreare extracted, and he knows how to numb a patient. The atmosphere is congenial as well. I experienced little pain afterwards as well, but that just might be me.

Dr. Prisco and staff are the absolute best! Professional, kind and highly skilled. Over the year…read moreneeded 2 extractions. I readily admit I'm terrified of dentist/oral surgery. Bad experiences in past with other dentists didn't help matters. Dr.Prisco removed teeth with little discomfort and with care. Both times expected swelling. To the contrary, no visible swelling day after extractions. Office clean, Staff conscience, professional and kind. Really can't say enough about the excellent care I received. Never fun to need any type oral surgery but if it's got to be done, Dr. Prisco and Staff will take great care of you.

I had to have all 4 of my wisdom teeth removed. I was terrified. The dentist who did the extraction…read morewas so kind and gentle. He was also very patient and informative. The only pain I felt was the needles administered to numb my mouth. I never felt any pain during the extraction. It was a quick. I had no pain after and zero swelling. I literally drove myself home from the procedure and went right to work. I have horror stories from others about this procedure and experience. I highly recommend this facility and this particular dentist.

Dr. Klein and his staff are the best! From the receptionists to the hygienists to the dentist…read morehimself, they make you feel incredibly comfortable and are never judgmental. I have major dentist anxiety and they always put me at ease. The office is clean and inviting. They also offer nitrous for those of us with anxiety, which is huge. They've also always been able to fit me in for dental emergencies. Can't recommend them enough.

So this man really had the audacity to first not let me in the room after my mother asked them if…read moreshe could bring me due to her anxiety with the dentist. I understood why they said no and we were compliant, she then warned them that she has a habit of passing out at the dentist to which Dr. Smith was rude and proceeded to say that he wasn't going to work on a patient like that. Y'all should find another dentist if you have anxiety and don't like nasty people lmfao.

I called after hours for an emergency visit to replace a filling that I had lost. No one wants a…read morehole in their front tooth. I was called the next morning and offered a same day appointment. I do not have insurance and was told what would be done at the visit and what the cost would be. The assistant Jess took me into a room and asked why I was there. She listened and took an x-ray. Dr. Adam reviewed the x-ray and it was decided that I needed a new filling. I was told what the cost would be and asked if I wished to have the procedure done. i had the procedure completed. Dr. Adam and Jess were very professional, kind and courteous. They answered all of my questions. The office staff was friendly. I left the office confident that my problem had been resolved. I would recommend this office for a quick response to my emergency and for future dental needs.

This was, without question, the worst dental experience I've ever had…read more I had a filling done on one of my back molars, and shortly afterward the tooth developed a crack. When I returned for an emergency visit because I was in pain, I expected the problem to be fixed. Instead, the dentist only looked at the tooth and told me I needed to schedule yet another evaluation before any treatment would be done. It felt like unnecessary delays when I was already dealing with an issue that appeared to have resulted from the previous dental work. I ultimately sought a second opinion from another dentist, who treated me during the first visit and explained that the crack was consistent with problems related to the previous filling. That dentist addressed the issue immediately instead of requiring multiple appointments. In my opinion, the repeated office visits felt unnecessary and left me questioning whether patient care was the priority. I lost confidence in this practice and will not be returning. If you're looking for a dentist who stands behind their work and promptly addresses problems when they arise, I would recommend looking elsewhere.