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    Brian Lambert, DDS, MD

    3.7 (7 reviews)
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    Druce Richard DDS

    Druce Richard DDS

    3.5(10 reviews)
    0.2 mi

    Dr druce did an excellent job taking out my impacted wisdom teeth. (As far as i know because i was…read moresedated). I was sore afterwards, which is expected. I had a concern about how i was healing and dr druce invited me over with no appt and checked out my concern. He said i was healing well. I knocked down from 5 stars to 4 because of his staff. They were all actually really pleasant in person and over the phone. The only problem was the staff handling my bill. Before the procedure, they give you an estimate on how much i owe. I think i paid $400 the first visit and thats all i was told i owe for the whole procedure. Then a couple weeks go by and i get a phone call that i owe another $400. I was like whaaat?? But i paid over the phone. Something in me told me this is wrong. How could they be off that much? So i did some investigating and called my insurance co. Turns out.... Dr druces staff calculated it wrong. It was most likely an innocent mistake.. And they owned up to their mistake and refunded me right away but i could have lost a lot of money for nothing if i trusted them (which i dont now). Be careful!

    Do not go to this office for dental care! Nothing but scammers (both dentist and office staff)…read more They do not bill insurance co correctly and they scam patients for patient sedation cost/charges for oral surgery /tooth extractions. Should have known better after seeing dentist waiting room was always empty. Dr Druce is very unprofessional, has "0" bedside manners. He was very rude and dismissive to my 23 yr old daughter when she was in his chair having 3 wisdom tooth extractions that had grown into the bone. She was told by Dr Druce at the consultation & paid upfront to be under complete sedation during the extractions and was told she would wake up after it was over. This was not the case at all, dr Druce only gave her a mild sedative. He only extracted 1 tooth because my daughter was awake and felt everything during the extraction and when he had to cut into her bone Dr. He told her to go to another oral surgeon to get the other 2 extractions without a clear explanation. Needless to say, he was reported to the NYS Dentistry.

    Aspen Dental - Middletown, NY

    Aspen Dental - Middletown, NY

    2.2(55 reviews)
    0.8 mi
    Available by appointment
    Emergency services

    The dentist and dental hygienist that took care of me were absolutely amazing, professional, kind,…read moreand thorough throughout my visit. Unfortunately, the experience was let down quite a bit by the reception staff, who were less than friendly and seemed to lack presence. It's disappointing since they are the first faces you see when you walk in, and that initial interaction sets the tone for the visit. I do not care how great the dental team is, I am not going to go anywhere and be treated as if I am an inconvenience. Dental Staff-5 Office Staff-1

    I made a appointment to the Middletown ny for cosmetic work. The representative stated I can bring…read moremy dental insurance the day of the appointment I also explained to her that I will be paying out of pocket since I know the job is pricey and my insurance will not cover it. She said OK no problem. A day or 2 before the appointment I'm getting various calls while am at work asking for my insurance information, I told the representative (heather, apparently also the manager ) I don't have it with me and she said my appointment will be canceled and I might have to pay $200 for a consultation. Out of frustration I said "cancel it " Well I had already requested a day off for the day of the appointment so I still went in (with my insurance info) just to check and they said they canceled my appointment because I REFUSED to provide my insurance when they called me lol So disappointing! A lot of miscommunication. I did not get no work done so idk the quality of the work. But reading all their previous reviews I'm happy, it's seems like I Dodge a bullet. horrible initial experience.

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    Aspen Dental - Middletown, NY
    Aspen Dental - Middletown, NY
    Aspen Dental - Middletown, NY

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    Brian Lambert, DDS, MD - oralsurgeons - Updated September 2026

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