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Hudson Valley Oral Surgery

3.0 (6 reviews)
Open • 5:00 pm - 5:00 am (Next day)

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Geraldine Petrosino, DMD - Smile Design Dental

Geraldine Petrosino, DMD - Smile Design Dental

3.0(2 reviews)
3.9 mi

At first, this seemed like a great dental office, friendly helpful staff, doctor was nice enough,…read morealbeit a bit abrupt and seemingly in a rush. The office clerk could just not get my insurance info straight and kept telling me to call the insurance myself because they were denying services that should have been covered. I ended up calling insurance myself and getting a discrepancy between what the office was telling me and what the insurance was telling me, which was that services were being submitted with the wrong code. I asked her to resubmit which she said she did but never returned my calls. As luck would have it, I ended up with a toothache last week. When I went in, that person no longer worked there, big surprise, and my claim was still outstanding so I had a balance. I asked them to resubmit to insurance. with the correct codes. Instead of realizing that there was a misunderstanding, of which I was at no fault, I was talked down to and cut short during my attempt to understand what was being denied and why. I was told that I would get a statement in the mail and when I have it in front of me, I can read it myself. How crazy is that? To add insult to injury, as Dr. Petrosino was examining me, I'm in pain and she is not sympathetic or compassionate at all and was actually sarcastic and snide with me as she tried to figure out which tooth was hurting. Needless to say, her people skills can use a refresher course and someone needs to start properly coding insurance in that office. Ridiculous. I actually wanted to like this doctor and didn't want to change dentists so I was looking for reasons to stay and saying, the next time I go or call, it will be better, but to be honest, each time I called, the interaction was worse than the last. If you're considering her, save yourself a headache and go somewhere else.

I have a new tooth, and I cannot be happier with the implant Dr. Petrosino made for me! I cracked…read morea side tooth several years ago, and it had to be pulled, leaving a hug gap between my front teeth and my molars. When I smiled everyone could see the gap from my missing tooth. I had to stop smiling, or be very careful about how big a smile I could have. Not being able to smile fully was a problem because I am in sales, and creating good relationships with my clients is vital for business. A smile is my way to connect with people, and holding back my smile didn't feel right. Since I had my implant, I am amazed at how great it looks! Thank-you, thank-you, thank-you Dr. Petrosino!

Hudson Valley Oral Surgery - oralsurgeons - Updated May 2026

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