I have all good things to say about your company. The customer service is unparalleled and the…read moreemployees act like owners. Ryan is the human equivalent of a bug zapper! They don't stand a chance! Thank you for giving me peace of mind!

Great services and kept the bugs, spiders and bee's away for most of the year. They were quick to…read morecome out and sprayed everything. Pricing was a bit high. Will probably shop around next year.

On 7/19/25 at10:30 I walked down the stairs to the basement and stepped into water to my ankles.my…read morehusband turned off the water and we tried to clean off the water but it was an impossible task.i found Williams Restoration on line and called. Josh answered and I explained what happened and he said he would be there in about 1hr. He arrived in about 45 min and had a very calming demeanor which was wonderful! He said he would look downstairs and then talk to us. HE came upstairs and explained what had to be done and that he would take care of us. Then he went downstairs and worked until about 2:30. He and Daniel-arrived the next morning . Josh explained about contacting our homeowners insurance company to file a claim which we did And were told an adjustor would be out in a few days. Josh and Daniel worked non stop until7:30 pm. They removed wet carpets tiles furniture heavy sofas etc without taking a break. then they fans and heaters to help dry out the basement. Josh explained everything they were doing and how it was progressing. I cannot say enough about Williams Restoration, they were prompt,kind,understanding,efficient,excellent communicators,very professional,calm,respectful and hardworking. I highly recommend them to anyone in need. PS 3weeks later we had another sm flood due to a clog (roots) and called and we got the same wonderful service! I love Williams Restoration!!!!!!

I just wanted to send a huge Thank You and shout out to Josh from Williams Restoration in Chesaning…read more, Michigan. My mother is 85yrs old and had a lot of water damage 09-15-24-I came home from work that evening (about 8:30pm) only to find water in basement and kitchen-I thought pipes had burst. I tried to clean up myself but it was too much and very overwhelming. I looked on line and started calling 24 hour Companies available. Of course all had voice mails, one gentleman I did get a hold of told me he couldn't come out til Monday (this was a Sunday night) I was a little frantic due to mold and/or mildew concerns with standing water. I found Josh Williams Restoration on line and called and spoke with Josh and explained the urgent need, the stressful situation and the importance of getting someone out that evening and he informed me he could come out that evening in about 45 minutes as he was out of Chesaning. True to his word, he was out in about 45 minutes! He assessed the situation and reassured my mother and I , he would take care of. Josh was here til 1 or 2 am Monday morning- Thank God! He stated he would be back in morning with additional equipment needed to begin the Restoration process. Again, a man of his word! I just want to say for me just going on line trying to find someone that evening, very frustrating to say the least especially when people claim 24 hour service and/or response-Williams Restoration not only responded quickly, Josh was sympathetic to our needs and the situation at hand. He was exceptionally prompt, efficient, professional, knowledgeable, respectful, fair, understanding, reliable, informative, compassionate and continued to resolve and address the situation all the while working around my work schedule (which I truly appreciate). Josh alleviated so much concern and stress for my mother and I during this long process. He also guided me in steps I needed to take as far as filing claim with our Home Owners Insurance Company since there was extensive damage, which I called and filed a claim immediately that evening. I cannot say enough about this locally owned Company except I am so happy and fortunate, I was able to connect with Josh from Williams Restoration and would Highly recommend Williams Restoration to anyone in need. Excellent communication and people skills-truly there every step of the way to help you-the customer. He went above and beyond and again, I am so grateful I chose Williams Restoration. Thank You again, Josh and Company for alleviating so much stress and concern during this whole long process! On a additional note: Our Insurance adjuster had a gentleman call 1 week after the fact stating "I hear you need some assistance with restoration from some water damage to your home" 1week later-that is a whole different story- Deborah L. Hoffmann Saginaw, Michigan

These guys are great. I work for a carpet cleaning/restoration company in Austin Tx. I was visiting…read moremy family here in Lansing. My mom needed her carpets cleaned for the holidays. Rook and Emma came on a Saturday and were polite, fast, and did a great job. They are fair with their pricing and the equipment they used was top of the line. I would highly recommend them. Two thumbs up.

We had an appointment window from 8-1. We were called telling us they would be here at 1:30. They…read morearrived at 2. We were scheduled for a 15x20 living room carpet, basement stairs, 15x20 carpeted basement, 5x7 area rug and 2 runners to be cleaned. They sprayed some orange scented cleaner that took our breath away and we had to wear KN95 masks and my husband actually had to go outside and sit on the front porch. As I stated they pulled in the driveway at 2:00 and left our front door at 2:47. (47 total minutes). Needless to say the stains are still where I pointed them out to the cleaner. We were informed to wait for 24-48 hours for the carpets to dry. I phoned Modernistic and Lexie was kind enough to try to find a crew that could come out this evening but was unsuccessful. She offered a couple options tomorrow, more sitting around waiting for the 8-11 or 1-4 windows and I declined because I do not want to wait an additional day for the carpet to dry out. I used Modernistic in the past but unfortunately will not in the future. The smell is throughout the house and takes your breath away and the carpets are definitely not clean. I appreciate the offer of a new crew tomorrow but think I should be entitled to at least a partial refund.

These guys are awesome! From the owner David to the technicians Travis and Anthony everything was…read morefantastic. Very knowledgeable and friendly. They helped me change my air filters and showed me how to for next time. They were extremely thorough. In the past the places have been there for less than an hour and this was a much more in depth cleaning. I can already tell a difference in the air quality. Definitely recommend this business!

Duct Cleaning: 3/23/26 HERE IS AN UPDATE TO MY PREVIOUS…read moreREVIEW: (MY ORIGINAL REVIEW WAS FROM JANUARY 2026) After giving me great service and my writing a well-deserved awesome review, this happened: I was moving into a new rental, and wanted DUSTOUT to clean the ducts there too, because who wouldn't?, after great service like this (it was my parents' home, originally). I was told they did the location, which was not too far from the previous location. DUSTOUT was a small company of 3 or 4 people, including the owner when I had my parents' ducts cleaned, and there was no answering service back in January. In fact, I spoke with the owner himself, who was helpful and knowledgable. In that they were a small company, I wanted to help them by making a point to give them a good review for good service. Fast forward to now, they have a whole answering service apparatus with a phone tree. Everyone loves an answering service with a phone tree! /s So I left a message with the details of the new job. They said they would call back. They didn't. I called *three more times* over the space of a week. I emailed the owner. Nothing. Crickets. I asked if they had new ownership and they said, "no". I asked for an estimate like last time, and now they tell me that they don't give estimates before they arrive. Now, one is supposed to allow them to come and they will tell you how much the job is after they arrive to do the job. (?) Who would agree to that? Not sure what to believe about DUSTOUT now. I have *still* not received a call back. I have not received an email back. So I hired another small company. I'll keep you guys posted on the job he does. I guess DUSTOUT used to be great, but I have no idea what is going on at this company now. I guess I'd say avoid DUSTOUT until they can get their act together. ***CERTIFICATION: They are no longer listed at the NADCA website as being "NADCA certified air duct cleaners" as of 3/23/26. Previously, I was told by DUSTOUT's owner that every member of their team was certified by NADCA.

Just had Area Best in Bay City come over and clean my couch and two recliners and I have to say…read morethat they did a fantastic job. The guys were very nice and professional. I will definitely recommend and use them again.

From the owner: Area's Best Carpet & Upholstery Cleaning is a proud family owned business with over 25 years of…read morepersonal experience and knowledge! All pretreatment, sanitizers, deodorizers, and any direct spot treatments are all included with no hidden fees or charges at a reasonable price

Carol and Taylor were a dream to work with! They helped me through so many different aspects of…read moremaking The BlueJay Wellness Center a reality. Their knowledge and expertise helped make a daunting task, that much easier. I appreciated their willingness to work with the Youth Advisory Committee and make their vision come true. The BlueJay Wellness Center would not have come a reality without their help!

Although creative talent maybe provided for customers - They fell short with me . I agreed to and…read morepaid for a full house design and it is incomplete . Their "additional fees" prohibited the garage and two bedrooms to be included in the renderings . No finishes were provided as promised. The partial house design is basic and usable. Low value to high price ratio.

Shea is as helpful as he can be given the two local storefront business they are. I bought a great…read moreused PC for 2/3 the price of a new one. I will never buy another new PC or cell phone again. Fix em until you cannot - and them buy competently refurbished, relatively newer technology - and support smaller locally owned businesses like Computers to Go! The corporate-run technology firms are making increasingly crappy products right out of the box (even Apple). The only thing the tech-bro billionaires care about these days are stock prices going up and power over consumers.

The owner is a total joke. This place is absolutely terrible. Took an iPhone in for a simple…read morescreen & 3 screens later and my phone still does not work. The resolution proposed is that I drive to see him directly, they can't meet me at the store I took my phone to. Why should I drive to Saginaw because the Midland technician "doesn't know iPhone's." They had my phone 3 separate times for over an hour and half. I even had the phone diagnosed at the apple store. Since the owner won't give me my money back this is my pay back I suppose. I couldn't have imagined getting an Iphone fixed could be anything NEARLY this difficult.