Jake and Justin took care of my issue the same day I called. Very polite and professional. Happy to…read morerecommend them for well related problems. Prompt efficient service.

Called them around 9 AM. Stacy was helpful & friendly, and said they'd be here today & bring a new…read morethermostat to replace mine, & would call when in transit. John, the technician,3 called at 1:30 and said he'd arrive in 45 minutes. He showed up at 2:15, installed the new unit for a fair price. I was especially pleased that they could come out so quickly. I'll be using Trouble Shooters for any and all further HVAC repairs/replacements. Five stars for customer service, quality work, and reasonable pricing.

Called yesterday to see if I could get someone to repair a wine cooler that suddenly stopped…read moreworking. The receptionist said someone could come the next day. "No problem " she said. I was told I would get a call when they were on there way. Had not heard anything by 1:00 pm so I called. "They'll be there this afternoon for sure". Shortly before five I called again to learn they were not coming. Apparently they had a commercial job that was more important. I felt a phone call to tell me they were not coming was warranted and told them as much. Waiting at home for them the entire day without any word from them was frustrating to say the least.

Best group of guys in the area. They were responsible, respectful of property and very…read moreprofessional. Very affordable as well. I would use them again if or when I have any other mice issues. Thank you Jason

I had a raccoon in my attic & called Insectra Pest Control. They got her out in about a week. The…read moretwo Jacon's that came out, were really great guys. They were always on time, got her out, and repaired all the demage she had done. I would call them again if I have a pest or animal problem. Great company, and great guys! Martha S

Super, Super, THE BEST I recently had my Generac installed…read more O'Keefe Electric gave me an extremely fair price. (I had four estimates) Victoria in the office always helped solve this 80 year old man's concerns with the paperwork. Don Blakely who came out initially for the quote detailed completely how the whole process of purchasing from Costco, the benefits, the payment to Costco, the warranty, and the final payment to O'Keefe Electric AFTER the installation would happen. The crew of four coordinated perfectly with each other to make the installation perfect in every detail. Their cleanup and care for my large crop of milkweed which still is feeding monarch caterpillars and protecting hanging chrysalis echoed my appreciation of their work. As a retired master electrician, I can't say enough great things about this company.

I bought my generator from Okeefe six years ago and they service it annually. Today I saw a red…read morelight and called. Their representative talked me through a reset to get it working again without a service fee. I am so glad I went with Okeefe. Always reliable, always responsive, have never let me down. Highly recommend.

The service was under my girlfriend's name, which is why it didn't come up when searching under…read moremine. After going back through all invoices, here's what happened: * Visit 1: $225 for a "drain line fix" that was never needed or actually fixed. The drain line is still set up exactly the same as when we moved in and has worked perfectly fine. We were even told to call a plumber, and the plumber confirmed there was no issue. * Same visit: $287 to replace a dryer belt (part #WE03X29897), which is a ~$10 part and a relatively quick repair. * Visit 2: After about an hour of diagnosing, the technician blew off a sensor and the washer immediately started working again. * Visit 3: After the washer was already functioning, we were then advised to replace the suspension rods ($155). Total paid was around $660. The main issue isn't just the price which is absurd for about 60-70 dollars worth of parts--it's that the problem wasn't correctly diagnosed from the start, and we were charged across multiple visits before arriving at a solution. There was also a repair performed that did not appear necessary. Being publicly called a liar instead of being asked for clarification was unprofessional, Rick. I also contacted the main office after these visits, and the pricing breakdown I shared previously came directly from them. Sharing this so others can ask more detailed questions upfront about diagnosis, pricing, and necessity of repairs.

I scheduled a technician visit based on office communication regarding two concerns. NO work could…read morebe completed because the services were not within their scope, but I was charged for the visit. Dryer vent: I inquired about cleaning an internal vent line and was advised to schedule a visit. After the technician arrived, he explained that internal vent access is not part of their work, so nothing could be done during the appointment. Refrigerator water quality: I asked whether water quality concerns in a one-year-old refrigerator were more likely appliance-related or plumbing-related, and was advised to schedule a technician visit. After evaluating the situation, the technician recommended addressing plumbing first. The technician was professional and informative. My experience relates to office communication and clarity about service limitations, which would have helped avoid an unnecessary appointment.

On a weekend, yellow jackets had nested in our ceiling and eaten through the drywall and made their…read moreway into the house. Ryan was at my house at 6:30 AM Sunday morning and quickly took care of the problem. Their rates are very reasonable too. Great service!

I'm so relieved to find an honest local dealer where I can take my small engine repairs and get…read moreparts. Doug's has ALWAYS had the parts in stock that I need. Their prices compared to a box store in town are LESS than what I have seen at that box store. The guys are so personable. I do not have to go in often, but when I do they remember what machine I have, and the majority of the time can walk directly to the parts that I need. Thank you for being a great local business in our community! You can't put a price on knowledge!!!

I have purchased Garden items, pet items, laundry supplies and parishiables, I love this storeread more

I own a duplex and needed some sturdy carpet to be installed. Parsons Family Flooring came out with…read moresamples to give me options and they knew exactly what I wanted. The installation was fast and professional - it took less than a day! I have since referred PFF to several of my friends. They do an excellent job. I would recommend to anyone.