I called extreme carpet cleaning yesterday to schedule a carpet cleaning at my home. I worked with…read moreWilliam and he was AWESOME! Super friendly and professional and his pricing was unbeatable. Him and his team were out there within 24 hours and they were there from the afternoon to late at night. They also communicated really well. I HIGHLY recommend reaching out for any carpet cleaning or upholstery needs.

William and his staff did a great job for us on our carpets. He explained how best to clean our…read morecarpets. He Quoted us a very fair price and made the whole experience pain free. Our carpets looked great and the staff were very friendly and respectful our our home. I would recommend Extreme to anyone.

Stanley Steemer cleaned my carpets last Monday, 8/26/24. I was quoted a price of $254. When…read moreJames/Justin presented the bill, it was $362. Unbeknownst to me, my great-granddaughter talked with one of the men and asked about odor control. He went ahead and did something extra without consulting me. My great-granddaughter does not live here. She is not the one that phoned for service. She is not the one paying the bill. No one consulted me or said a word. I found out when presented with the bill. I'm really unhappy with your business practices and will not use your services again nor recommend you.

They did a good job on our carpet, but it was FOUR times the price of the other cleaners we used…read more There was no difference in the quality of the cleaning... so I would never pay that much again.

Just had Area Best in Bay City come over and clean my couch and two recliners and I have to say…read morethat they did a fantastic job. The guys were very nice and professional. I will definitely recommend and use them again.

From the owner: Area's Best Carpet & Upholstery Cleaning is a proud family owned business with over 25 years of…read morepersonal experience and knowledge! All pretreatment, sanitizers, deodorizers, and any direct spot treatments are all included with no hidden fees or charges at a reasonable price

I don't know what happened or how it happened. My sofa that is brand new is soaked, stairs, soaked…read more They obviously didn't extract anything. I called and wanted to be sure equipment was clean because I was told I was the last stop. They assured me it was clean. Ok well, let's look at the rake they wanted to use on my carpet!!! Full of husky dog hair! They are definitely not extracting anything. The furniture is soaked and unevenly cleaned. I've never had this happen. It's always been excellent customer service. This won't happen again. Definitely won't be using them.

Needless to say. Just look at the after pics. Called 3 times to complain. Still no call back.read more

The workman lied to the customer to scare them into having their dryer ducts cleaned more…read morefrequently. We were told that dryer lint is the number one cause of house fires. Actually, cooking, space heaters, fireplaces, electrical shorts, candles, smoking, and Christmas trees are all far more common causes of house fires.

This company has been working on cleaning the vents at my apartment complex. They did not give my…read morelandlord any indication as to when they'd be working on specific apartments, despite there only being a few units. As a result, I haven't had the slightest clue as to when they'd come by despite them operating for over a week now. This morning, at 10am, I happened to be the first apartment they'd be working on that day. I'm currently working second shift and woke up to them knocking at my door. I asked if they could come back in half an hour so that I could get ready. They said that'd be no problem, as they could work on other apartments. They then told be they'd come back and work on mine in an hour and a half. Well, they ended up working on other apartments, including my neighbors to the side of me and the unit directly above me. They then left at around 3:30pm without giving me any notice. I put all my plans on hold for my day off, as I expected them to work on my apartment next and wanted to be here for it. Now, I have no idea when they'll show up again. This is incredibly inconvenient as I work from home and have meetings all day. TLDR: This company does not care about inconveniencing you or giving you the least bit of courtesy. If you're a landlord and care about your tenants, I would avoid hiring this company.

Doesn't value customer. Asked on Monday to came back to our house and touch up stains in carpet…read more Bob said sure no problem! Here it is Friday night and he never called or showed up. This happens a lot to us in this area! We are tired of hiring people to work for us and once they get paid you never hear from them again! That also used our water to clean the carpets and then poured the dirty water on our dirt driveway leaving a pothole and let the water run into the creek. Not reliable and does not keep promises. Avoid this Steam X company from Sanford Michigan.

I have used Surface Masters repeatedly in the past and have been very happy with their service…read more Need them again. They did an excellent job, did it quickly and for a very reasonable price.

This company came to my house and spent several hours getting pet stains from my carpet! He went…read moreabove and beyond to make sure we were happy with his work! I would recommend him to clean your carpets!! Knows his job!