I recently visited Spitzer Ford in Hartville to try to work out a deal on a 2019 Ford Taurus SEL…read more I am rating my experience 5 stars ONLY because the sales associate, Jennifer Fincham, was awesome and she worked very hard to get me the best deal she possible could. If you visit Spitzer in Hartville, I highly recommend Jennifer, who was always professional and easy to deal with. Ultimately I did not end up purchasing the vehicle for other reasons. All in all, I can recommend Spitzer Ford in Hartville and of course, Jennifer Fincham.

Bought my 2025 Bronco 7 months ago and I have to say, the sales team was awesome. Starting having…read moreissues in January and had my Bronco in there 3 times within the last month and they cannot figure out how to fix it. got it back and 3 days later, same issue. instead of taking it back for a 4th time, I'll find a dealership that knows what's going on. stay clear of here if you want your car services where you buy it from.

This car owner is not trustworthy and sells Total Loss Vehicles. His explanation is make sure you…read moreget your own Carfax on a vehicle because he will not tell you upfront. He also states that this doesn't bring the car value down dramatically which indeed it does. We were wondering why we had to replace so many things on the vehicle he sold us and this explains everything. We did not find out about the total loss until we went to trade it in this year. He has not tried to make things not one bit correct. He just doesn't take accountability . So beware and get your own Carfax before you buy a vehicle from him.

I had an incredible experience with Pete's Auto. Ray and Pete were thorough in communication. The…read morequality of work done on my car was excellent.

Purchased 2006 Ford F150 from them. Was told it had 3 month/3000 mile warranty included. I also…read morepurchased the extended warranty from them. Within a month, I started having problems with the 4x4. They parts aren't covered under the extended warranty. And now Central CIty says since I purchased the extended warranty, their warranty valid. I was never told anything about this. Stay away!!!

we purchased a second vehicle from Prime auto sales today 4/23/2025. great service. answered all…read moreour questions patiently. Used vehicles a good prices. we definitely recommend this dealer. This is second car we bought from them.

I purchased a 2011 Nissan rogue. It had just under 75,000 miles on it. I literally drove it 56…read moremiles and the transfer case went out. I understand lemon law when ya buy as is but it also states if things were not disclosed it still applies. The shop it was taken to showed me where the flex pipe was cut to repair the transfer casing then they obviously decided not to. They didn't even have the decency to respond back and make an effort to give me an excuse which to me is more insulting then selling me something you knew had issues without disclosing them. If you purchase here take it to a mechanic for a pre-purchase inspection don't trust anything they tell you. They don't care shit about their customers literally just out to make a dollar. Filing with better business bureau as well as consulting an attorney

Finally a great experience they were honest and didn't try to pressure me into a sale I'll be a…read morelong time customer!

Sold me a 2005 Nissan Titan and said nothing was wrong with truck. 2 months later I spent the same…read moreamount on truck I paid for it trying to get it fixed. When I call to talk with them and told them they were liars, they claim they were going to call the police. They need to call the police on themselves. The check engine light cannot come off the truck and the dealer has done numerous tests and found out that the truck was tampered with. They can't get the truck engine light off the truck. Theives!

I check out a car that I liked. With zero pressure to buy from the sales staff they let me drive…read morethe car as long as I wanted, worked with me to get the price I wanted (a great price), and entertained me while I took up there afternoon. I didn't get the car because I decided to get a bite to eat and think about it. Mean time another custom bought the car, he had been looking at the car when I showed up. Very friendly and would buy from them in the future.

I wanted to have a good experience with them. However, they sold me a 2014 Chevrolet Silverado…read more1500 with a bad transmission and torque convertor. I parked the truck in my driveway the day after buying it until I could afford to have it fixed. On day 43,I received a call saying "oh I'm going to get your title work done right now so you can come pick it up and get your plates (45 day tag)." And when I told him to just mail it because the truck is sitting in my driveway with a bad torque convertor and transmission , his response was "at least you have your old truck to drive and save miles, and at least I put a drivetrain warranty on it" When I took it to have the transmission done, it was put on a lift and found that the frame is rusted through. Would absolutely not send anyone there.

I hate buying cars! Angelo and Amedeo changed my mind. Professional, organized and nice to deal…read morewith. No mickey mouse, just got it done without any hassle. Highly recommend.

Terrible. Saw Ford Explorer #9515 on website. Price listed $45,000. Went to dealership to see it…read moreand test drive. Was quoted price of $48,000 which Dealer Keith McMurray said was their best price. Terrible dealership and dishonest practices. Do yourself a favor and go elsewhere.

Everyone was awesome, from the office staff to the techs! I…read morewould definitely recommend them to anyone looking to get work done on their vehicle!

Within 3 months they gained a new customer (me) and lost one all because they wouldn't consider a…read moresmall refund after a visit that included 4 new tires, a brake job and oil change. Charging me for a tire rotation when new tires were installed and an overpriced oil change resulted in excuses, not any refund.