We have used Precision Renovations for trim work, minor job in laundry room and building a garbage…read morecan enclosure, we were very pleased with the process and results. The quote process with Jason Finnegan was really easy, he even helped us with getting approval from our HOA. Jason is friendly, competent, efficient and a perfectionist. Each job he arrived on time, finished what he said he would and cleaned up when done. He communicated well about the schedule and job status and went above and beyond to satisfy our requests. We would definitely use Jason Finnegan for future work, and we highly recommend him to anyone who needs high quality work for a fair price.

We hired Jason Finnegan to build a new two tiered deck (designed by an architect) and are pleased…read moreto recommend he and his crew for a deck remodel job. Jason followed our contract efficiently by communicating with me throughout the project. He consulted the architect when necessary and completed the remodel ahead of schedule. His crew of carpenters were conscientious about maintaining the integrity of the site and left our backyard clean of debris everyday.

I wanted to leave a five star review of the team at Cary Granite... everyone I worked with went…read moreabove and beyond to make it a great experience. Kate in the showroom took her time on the showroom tour and offered some helpful insights about choosing the right quartz for my kitchen. She also priced out several options to help us narrow things down. Paul is an amazing carpenter, he gave me GREAT tips to help get our countertops all leveled out. Owen took his time measuring everything exactly right, his attention to detail and answers to my questions were greatly appreciated. And Luis and his install team were quick, professional, courteous and respectful of our home and property. They used drop cloths and swept and vacuumed throughout the install and the one seam I needed came out perfect, you can't even see it unless you are looking closely. I was thrilled that even though my kitchen has 2 corners, I only needed one seam; the competitor quote I got specified that my kitchen would need 2 seams. Now every morning when I wake up and make coffee I smile while looking at my new kitchen. Super grateful that we chose Cary Granite, would use them again in a heartbeat.

We had a great experience with Cary Granite! After a terrible experience with another local granite…read morecompany, our tile professional recommended Cary Granite--and we're so glad he did. Kate was a pleasure to work with in the showroom and throughout the entire process. The installation team, led by Luis, was fabulous--professional, respectful, and incredibly detail-oriented. Luis is truly a perfectionist--you can barely even see the seam between the two stones! Highly recommend Cary Granite for anyone looking for quality work and top-notch service.

After the floor was put in I had a knot in one of the floor boards and it splintered over 6 1/2…read moreyears. So, I called Roberta the owner about my problem and he told me he would get someone on it and that it would be about $200 or $300 when he had a chance. 2 or 3 weeks go by with phone tag and no one showing up. I took off for a 4 day stay in the mountains to help someone out from hurricane Helene. When I got back more promises and still no one showed up. So, I called around and got a hold of Maurice a guy that did floor repairs for other businesses that put floors in. Maurice stated that his standard price for repairs was $300, he took longer than expected and the pieces that had saved for this issue had swollen so they did not fit and Maurice had to modify and return to repair it. Maurice mentioned that Roberta's crew did a good job on the floor installation, but that I paid too much for my floor. Going prices was $7 a square ft. in 2018 not $11. a square ft. I tend to barter with car sellers and roofers, now I will barter with everyone. So, in short if you have a problem with your flooring, Roberta owner of Tri Point Flooring will have you hanging. If I live here long enough to refinish the flooring guess who I will not call?

As of 3-2-2025 Horrible Experience!!! Sloppy and negligent-…read moreOwner (Mr. Roberto Rivera) admitted that a contaminated applicator messed up hardwood finish in EVERY room. We will need to refinish the entire 1st floor all over again!!! *Caution: After the problems became evident, I asked Mr. R. for a copy of the 1-year warranty. We paid for it and yet he REFUSED to provide it! Then came a disturbing e-mail from Mr. R in which he asked me to remove my online reviews of his company in exchange for providing the warranty info. He said, "...remove all online reviews" in exchange for "giv[ing] [me] detailed warranty info, ...". I wonder if this warranty even exists. In the future I'll always ask for the warranty UPFRONT. ALERT- Tri Point's Approach to Summarizing Google Reviews Tri Point just unveiled a new "corrected" summary of their Google Reviews after my "1 Star" posting in which I noted they reported NONE of the 9 "1 Star" reviews (see attached screen shot). What's new? 1) Overall score adjusted downward from 4.9 to 4.8 Stars and 2) "1 Star" reviews have magically appeared while "3 Star" reviews have now disappeared from their bar graph. Interestingly, their summary of detailed reviews excludes all but 1 of 9 "1 Star" and all reviews below "5 Star", i.e., 14 "4" and 2 "3" Star. I would NEVER have hired Tri Point had I known of this deceptive practice. I'm smarter now and won't so easily in the future allow the wool to be pulled over my eyes. I ask Mr. R. to reach out and correct mistakes I may have inadvertently made in this Alert. 1. Tri Point Failed to Keep Their Promise to Refinish in 4 Days. Crew's negligence caused weird staining on floors. Mr. Rivera said floors need to be fully refinished again. But we expected the first refinishing would provide a " .flawless execution that meets & exceeds [our] expectations" as stated on Tri Point's website. 2. Mr. Rivera's Opinion of Quality of His Crew's Work His on-line reply to this review states "...the floor did not represent our usual quality of work". During his visit (see photos) he said: "All very weird"; "Very, very embarrassed"; "Something happened during application"; "...applicator was a bad applicator"; "The applicator in the van got contaminated...cross contamination"; "These are lap marks"; "...A huge inconvenience [for] you"; "I know this is overwhelming"; "I couldn't accept this". Mr. R did not perform a final inspection of the refinishing, and it seems neither did a crew member. 3. Mr. R's "solution" Refinish the entire 1st floor for a 2nd time. 4. Impact of a 2nd Refinishing on Homeowners We work from our home offices and cannot close our business for 2 consecutive weeks. Moreover, a 2nd refinishing would require a repeat of the entire process, e.g., close business for a week, pack up 1st floor belongings, place all furniture in storage, disconnect washer/driver/refrigerator, move to temporary housing for a week, clean dust (e.g., walls, windows, cabinet doors and drawers, floors), and move back in. 5. Mr. R's Refusal to Engage in Direct Communication Following my Yelp review Mr. R. posted it's important to have direct dialogue with folks. Yet, he has refused all my requests for such a dialogue & conveyed this by e-mail- "...No further communication is needed." 6. Failure to Disclose All Costs for Refinishing We were not told that following replacement of shoe molding (aka 1/4 round) there would be a visible unpainted gap along all 1st floor baseboards. Mr. R. later acknowledged he knew this problem would arise and we had to sort this out for ourselves. 7. BBB Rating Had I checked I would have discovered a B- rating and that would have been a deal breaker for me. (https://www.bbb.org/us/nc/cary/profile/hardwood-floor-contractors/tri-point-flooring-0593-90189303/more-info#reasons-for-rating). Current rating has dipped to D+ as a result of my complaint that BBB describes as "Not Resolved". 8. Is Mr. Rivera In Unilateral Breach of Contract? I'm not an attorney so I can't answer this question. But Final Invoice balance = $0 and is marked "Paid". While we've met our obligation, Mr. R refuses to provide a copy of the 1 Year Warranty so that we may understand options for mitigating floor failures during this period.

It was time to replace our aging wooden fence. After much diligent research, we found Aluminum…read moreFences Direct. We spoke with Mark in their sales department and he was very helpful in helping us design and place the order for all of the materials required to install a new aluminum fence around the perimeter of our pool. All of your the hardware and material required to perform the installation was provided. The installation was performed without any difficulty. The quality of the fence is excellent. Our neighbors have commented on how nice and professional this new fence looks. It is a great new addition to our home. We would definitely recommend AFD for any of your aluminum fence needs.

We ordered these gates online and things are not what we expected. At this point we feel we must…read moremake people aware of our experience and let you come to your own conclusions. After staring at these gates for over a week, we still don't know what we are going to do. Note, their website reads "NO returns" so you will be stuck with what you get. These gates look nice and look like the photo on their webpage but they are so lightweight we don't feel comfortable installing them; we now know why the 6x6 post are so thin too, they don't have much weight to hold up. Prior to delivery we were told each gate weighed 175lbs, for a total weight of 350lbs...that sounded about right...we have had many gates and fences installed in the last 35 years while buying and selling houses..I used a bathroom scale and each gate weighs around 70lbs, plus or minus a pound or two...now keep in mind this is for an 8 foot long 5 foot tall "commercial gate",....that is a 200lbs difference from what we were told and what we expected. Note: We purchased smaller gates from Home Depot or Lowes years ago for a different house and they seem to be built very similar, we paid a couple hundred dollars for that one. Honestly we feel these gates are worth about $500 a piece in the current market. I called the day these gates arrived and told them these gates are no where near the 175lbs a piece (350lbs total) they quoted and how deceptive that was.I was told they "just give that weight for shipping reasons"... really... so we were charged shipping for 350lbs for gates when they weigh 140 lbs total? If we were told these gates weighed 70lbs a piece we would have Never purchased them. We did our homework and put a decision off for months as we had quotes come in from other companies that would custom make gates, both wrought iron and aluminum. We can honestly say for the over $6K paid we definitely would have definitely stayed local and had them made; no one else was charging extra money for fees and shipping either. I'm sure somewhere in their website it tells you how thin this metal is and it is our fault for not reading closely and assuming what they were saying about the 350 lbs was honest but please be aware...our best advice... do not buy these gates if you are looking for something close to a thick quality gate.." commercial" doesn't mean what we thought it would and I doubt they would meet your expectations either. Note..if you look at the photo of the gate hinge, the black "powder coat" is flaking off the hinge...very strange for powder coat! Obviously this review is just our opinion so please do your own research and best of luck

Cast Iron Elegance recently installed a beautiful oversized iron railing at our house. Their…read morecustomer service and quality was fantastic. Someone actually answers the phone when you call their office, they are super responsive. I was unsure of what exactly I wanted and Mayson helped me with some ideas and a design. I'm now looking around the house to see where I can use them again. Highly recommended if you need any iron work. Gretchen B - Garner NC

We had the company install new wrought iron railings on our front steps in Feb '25. They did a very…read morenice job at a fair price but unfortunately there was collateral damage when they cut through piping for my irrigation system to install the concrete footing. I was aware that their contract contains a disclaimer for such events. Nevertheless they offered to fix the damage. About a month later a very nice fellow showed up late one afternoon, took one look at the problem and went off in search of parts. It started raining heavily so he never came back. I mean he NEVER came back. Ever. A few weeks later I decided to fix it myself only to discover that the installers had poured the concrete block AROUND the cut end of the irrigation hose, making it impossible to use to install a replacement head. Instead I had to spend much time and effort digging a semicircular trench to find the other end in order to repair the system. I understand that stuff happens, but this was sloppy and unavoidable. And what happened to that first repair guy after the company offered to fix it? We have nice railings now but the whole thing was a headache.

Stephanie at East Coast Granite was an absolute dream to work with. I absolutely loved that I could…read moretext her questions and she was always quick to respond. She was incredibly helpful and knowledgeable throughout the entire process. My husband and I walked into the Glenwood location one weekend to pick out new quartz countertops for our kitchen. Stephanie showed us what they had and advised us to go to their Hobby Ct location to view slabs of quartz. While at the Hobby Ct location we fell in love with the Panda White quartz countertops and texted a picture to Stephanie. She was able to provide us with a complete quote within minutes! (My husband had drawn a diagram of our kitchen with measurements.) Stephanie scheduled a measurement appointment to take place about a week later and an install date about a week after that! Amazing! Instillation took place yesterday. A crew of three men removed our old counters, installed the new counters, hauled away the old counters, and cleaned up before they left. They were nice, professional, and knowledgeable. They did an amazing job. I cannot recommend this company enough. From start to finish they were a breath of fresh air to work with. If you've ever had any work done on your home you know it is often a nightmare. Highly recommend!

Worst experience ever. They came to measure for granite backsplash and run the product up the wall…read more They said it would be in one piece and it was installed in three pieces. They did not have enough men to install and had to stop and wait for 3 additional men to install. One of the seems has settled and needs to be redone. Looks horrible. A stress fracture is also in the granite. They measured incorrectly and it was installed wrong costing me more for the range hood. I have written and sent two certified letters with no response. As well as numerous calls with not response. They do horrible work and do not care. Buyers beware do not buy from here.

Craftsman Direct provided those last minute home inspection repairs prior to sale…read more They replaced a few pieces of rotted wood, the majority of which was very difficult and dirty to get to; very efficiently. I strongly recommend to Realtors or those about to sell. Lee and his associate immediately found time to evaluate my project. Within a day or so we had everything moving forward, with part of the project already nearly complete. Battling cold, rainy, icy, weather the remainder of the repairs met our timeline, and Lee kept me informed all along the way. The prices were good, and the work was hard. But Craftsman Direct came through. Thank you CD!

CraftsmanDirect fixed my window leak, replaced the rotten wood, caulked, cleaned the window, and…read moreremoved fungus from the exterior concrete ledge. They came on time and did an outstanding job. I can't recommend them highly enough.

I was in the market for new kitchen countertops and a home-remodeling supply store I visited…read morerecommended Cosmos. She said it would be helpful to see the big slabs of various materials at Cosmos rather than the tiny little samples that most places have. She was totally right and this place is perfect. There was plenty of parking and the signs were helpful to pint visitors in the right direction for the showroom. I was greeted as soon as I walked in and the whole process was explained. I was given a clipboard to take notes of my favorite materials. I was also given a quick tour of how everything was organized and to stay within the yellow lines. She also showed me where a customer lounge was located complete with complimentary coffee. I also appreciated the colored stickers to show estimated price ranges. It was great to take photos and notes on what I liked. It sure was hot in the warehouse though!! It was good to slip back into the AC in the customer lounge to cool off. I definitely recommend Cosmos if you're trying to decide on kitchen or bathroom countertops.

We were sent here by our contractor. They have a very large selection of quartz, marble and…read moregranite. You are able to walk through the warehouse and hand select your choice of counter top. All options are clearly marked with all the information you need. Friendly service provided as well by the staff here.