0 Stars - A Complete Waste of Time
If you're considering Total Masonry for any work, do yourself a favor and DON'T. I hired them for a simple concrete job that should have taken two days, but after three months of constant rescheduling, it became clear they had no intention of doing the work. They rescheduled me more than 15 times! Some excuses, like heat waves, made sense, but most were just ridiculous--family issues, vacations, or being busy with other customers who I had booked before. It's clear that they prioritize everyone and everything over their clients.
Dimitri, the owner, had no problem collecting the $1000 deposit the same day of our agreement, but took over 10 days to return it when I finally had enough. They basically wasted my entire summer stringing me along, offering one excuse after another, without ever starting the job.
If you want to deal with a company that treats its customers like an afterthought, go ahead and hire Total Masonry. Otherwise, avoid them at all costs and find someone who actually wants to work. This isn't a business--it's a joke. read more