I selected a Walgreens digital coupon for $12 off a no7 facial cream. The next day I went to the…read moreTecumseh, MI store to purchase the item. The digital coupon didn't come up. The manager came over and asked the cashier where the coupon book was- neither of them knew. The manager said "sorry" and told me I could call 1-800 Walgreens. I was really frustrated and after leaving the store, I sat in my car and ordered the product via their app with pickup at the store and the digital coupon loaded fine. 3 hours later, I received an email saying there was a delay. When I finally got notification that I could go back to the store and pick up the item, it was too late. The next morning, I saw an email which confirmed the item was picked up at 10:09 pm which was not the case. I went to the store the next day, and explained the emails I received to the manager. He said there wasn't an issue, handed me the item and said, "I told you yesterday, I could call 1-800- Walgreens for you." I was stunned and just fed up with the whole experience. I will no longer shop at Walgreens- the customer service is a joke.

Not my usual pharmacy but I did have a very good experience a few months ago when my meds were out…read moreof stock at my usual store and I had to transfer it over as a new pt. The staff saw that I was miserable and expedited it along. I do go here occasionally as they have some items that are better than other drug stores. Their refrigerated section has more variety in ice cream, frozen, dairy and varities of beverages. I really like the nice brand of snacks and household products. You can get some great deals here just by shopping sales.

Love the employees and wonderful customer service. The delivery service is always on time and the…read moredrivers are great. Would recommend Schmidt and Sons for all your medical needs

I had an excellent experience at the Tecumseh location today. I went there to get my Covid booster,…read moreand was impressed that the pharmacist/owner Sam was the one giving the injections. He took the time to sit and talk with me during the 15 minute waiting period after the injection. Not only was Sam friendly and personable, he gave very helpful counsel on some pharmaceutical questions that I had related to side effects and compounding. My wife and I are going to see if they are in network for our prescription insurance.

There are plenty of deals to be had in here which I can appreciate. The customer service has always…read morebeen really friendly at checkout. It is well stocked and the prices are fair. Located right off the highway. Convenient

Terrible service many times over. Called me said prescription is ready. I went there and said we do…read morenot show it and we can not find it . So now I was out. Called a different time said it was ready I go there and they say we are out of it and will be 2 to 3 days that happened a few times. The workers said it was the auto calls fault each time . I have switched pharmacy and will no longer deal with them.

By far the best drugstore around. Very personable staff and quick on filling prescriptions! They…read morealso offer many gift ideas and have unusual things on sale that are a gem to find.

There has been an abrupt change at CVS Chelsea, and not a good one. And there is a problem with…read moremedication dispensing. The staff is not Chelsea friendly or Chelsea helpful. Worse, I know of at least two instances where the pharmacist shorted pill counts. Even when confronted with packing material from this very CVS, they get loud and insist the customer is wrong. If others have had the same experience with being shorted pills, they need to speak up or visit the Chelsea police.

Everyone here is nice and friendly. They are always busy but they are in a busy location. I come…read morehere for meds n vaccines because it's right across from my work, which makes it easier for me. It's a typical CVS with a selection, prices are as reasonable as any other CVS. It's very clean and well lit, and I have no problems with it. Ali gave me my most recent vaccine, and although they were very busy, I was very patient and he did a great job. I look at some of these reviews, some of the one and two stars, and it makes me wonder about some of the people reviewing. Some people are just a bunch of big cry babies that are never happy and can't be grateful for what they have, access to a good phstm

One of two drugstores in Brooklyn. This location has been around for a long time. It started as…read morean Arbor Drugs. This location is pretty typical of a CVS. The stuff is more expensive being in Brooklyn and being a Drugstore.

I travel quite a bit and usually like to use CVS pharmacy for the ease of picking up my…read moreprescriptions no matter where they were originally filled. I find the staffs professional, consistent and friendly at all of their locations, except this one in Brooklyn, MI. The only thing consistent about this CVS is the rudeness, laziness and incompetence of the pharmacy personnel. It would be one thing if it just happened every now and then, but it happens more often than not. Brooklyn CVS pharmacy personnel, if you hate your job and your customers so much, go dig ditches or some other job where you don't have to deal compassionately with real life people, most of whom are going through illness and despair, which is why they're trying to pick up medicine in the first place. You should be ashamed of yourselves.

The store itself is fine, but it's too busy and there is angst amongst the employees that is…read morenoticeable. I go to Walgreens instead.

The pharmacy is really slow and they seem like they just take their time. They aren't very friendly…read morefor the most part. Almost seems annoyed.

This location closes at 8pm. I came in at 7:52 and was immediately greeted by an employee rudely…read moretelling me they close in 3 minutes, offered no help or asked me what I was looking for. After I found what I was looking for I came back to be told "you can go to self checkout" as all the employees stood by the door with their hands in their pockets. I was followed out the door and had I locked behind me at 7:58 2 minutes before they close. Awful customer service, will not be coming back.

Called to confirm they had an item in stock and when I got there 30 minutes later they said they…read morewere out. Very rude and unprofessional. Don't come here.

these guys are the best, generally will fill your scripts with very short notice. Best of all no…read morelong lines and very friendly I the people who give low ratings are also the people on pain meds. ?????? maybe they need to find another dealer?

This is my favorite pharmacy here in Mason, they really are fast. The owner won me over when I was…read morepicking up some OTC items while I was waiting for a script, where she told me that I could get an item cheaper at another store in town. They really look out for the customers, it makes me pretty loyal to them.