Grass Lake Community Pharmacy is an excellent pharmacy. I've picked up prescriptions at countless pharmacies, thinking it was normal to be another nameless patient and refill. When I began working with the pharmacy, and saw how personable, friendly, and professional the staff was with everyone who walked through their doors it didn't take long for me to transfer my prescriptions and have that experience for myself.
The pharmacists, pharmacy technicians, and pharmacy clerks sometimes surprise me with stickers on my prescription refills, as they do with other patient's, when they know we are in need of a smile for whatever reason. Why does the pharmacy staff know we are in need of a smile? They know because they take the time to get to know the community they serve, something I have never experienced at any chain pharmacy.
I also started getting my new kitten, Elliott's, RevolutionPlus prescription medication from their pharmacy as well. He's been growing so quickly and they were flexible to work with me to only get partial refills, as RevolutionPlus has different doses based on the weight of the cat. Additionally, when I first started picking up Elliott's prescription at the pharmacy the veterinary office I went to was not sending in his prescription correctly - and the staff took the time to straighten that out.
I cannot finish my review without mentioning my experience with receiving Flu Shots & COVID-19 Vaccines. Personally, I have a fear of needles and yet whenever I have an immunization administered by their pharmacist's they are not only patient and kind with my fear but they are gentle and skilled - making this experience the best it can possibly be. read more