Good location with ample parking. Got a regular original, my favorite. Staff was efficient and helpful. Restaurant clean and there's a patio too. read more

Schlotzsky's - Indoor seating - Sandwiches Near Me - Round Rock, Texas

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We got the Italian calzone, a turkey club giant sandwich and a classic 2 pack cinnamon buns. It was just about what we expected, the quality was good, and the flavors weren't bad. I would recommend all the items we got. Customer service was amazing! read more

Diego the cashier has horrible customer service. Rude, doesn't say "you are welcome". Spent most of the time chatting up the other workers than actually working. read more

Okay on a Saturday and afternoon I went to get a sandwich, it tasted funny it tasted weird I called and I usually never do that but the gentleman I talked to his name was Lawrence, it was very nice and offered me a free sandwich next time. So I just went through the drive-through order the same sandwich the woman I didn't get her name I think she was a manager Hispanic. Give me the third degree about it I got the sandwich and it has the same awful taste. I think it's the bread taste weird it taste like it's been left in a refrigerator too long that's unedible again. I won't be going back. It was just terrible. I'm just throwing the whole thing away. Unless you're used to that icky refrigerator taste on your food it's not good. I can't think of any other adjectives to use to say how terrible it is without being vulgar. read more

Food is aright but I unwrapped my sandwich only to find it mutilated as if someone just doesn't like their job of making sandwich's. What did my sandwich ever do to you? :( (sandwich had been in bag, buckled in its car seat and carefully driven home) read more

Schlotzsky's - Mutilated sandwich - Sandwiches Near Me - Round Rock, Texas

Ordered and shared two things with my boyfriend to get the full experience. We ordered the chicken bacon ranch calzone and the original sandwich. Definitely didn't enjoy the original sandwich. As a person that prefers Jersey Mike's meats, the meats on the original was not good. The chicken bacon ranch calzone saved the lunch! Hot, good bread and good topping. I'd only go for the calzone now. We did the drive through so it was pretty quick. read more

Schlotzsky's - The original sandwich - Sandwiches Near Me - Round Rock, Texas

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I love the food but they continue to forget the hot sauce every time I order in the drive through.

Came in to order a large pizza, like I had a few days before. The MOD would not let me order it, even though the restaurant was practically empty, because he said it was by online order only. That makes absolutely no sense!! I told him I had come in a few days earlier and ordered in person. He did not care. Terrible service!! Wtf is wrong with companies valuing good customer service? read more

Not yet an Austin-native but seeking to become one, we decided to try out Schlotzsky's while on our trip. When I explored the menu online, I was delighted to see that all of their offerings include a gluten free option!! My dad has to eat GF and often he is limited by that dietary restriction. Not here! We walked over from our hotel and placed an order online for pick-up. Got their awesome BOGO pizza deal: two GF pizzas for $13? Amazing price point! It was ready QUICK too, just ten minutes. The employees were friendly too. As a graphic artist, can I also add that the pizza box shaped like a baseball plate was a cute advertising choice? The BBQ chicken was especially tasty, and the pepperoni had a unique herb taste. Definitely going to go again and try out one of their sandwiches! read more

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In general service and food quality is consistent. The staff does their best given the challenge of being under staffed. It's everywhere though so I expected to have to wait awhile. read more

Schlotzsky's - Veggie Supreme Pizza - added pepperoni and no olives - Sandwiches Near Me - Round Rock, Texas

Just terrible. I was so excited about seeing a Schlotzsky's. We stopped for lunch and was shocked at the prices for a meal and then the sandwich was just awful. The bread didn't have a taste, lite Mayo means to them no Mayo, hardly any lettuce and the tomato was just pathetic. Unbelievable! read more

Schlotzsky's - Pathetic and the pickle didn't even taste good - Sandwiches Near Me - Round Rock, Texas

I've been eating Schlotsky's for over 30 years. I have recently developed a sensitivity to gluten so when I discovered that they had a GF bun, I gave it a try. It was really good and not "gritty" like so many are. It was a bit smaller than the usual sourdough bread but good nonetheless. I will eat it again. read more

Delicious free birthday small original for me. Family shared giant beef and cheese no onions. Received 3 pickles in bags that did not leak. 66 cent service fee for online/app orders. Drive thru pick up. read more

If you're looking for a meal that's worth your money, this is the place! These burgers are stuffed to the brim with fixings, and most of it is meat! They have a bunch of different topping combinations, which I want to try all of, as well as other food options such as pizza and soup. I ordered a medium sized burger and it was able to last me two meals, and it tasted even better the second time around. The meal itself was quite heavy, but it can really hit the spot when you're in the mood. read more

Schlotzsky's - a sandwich and a drink - Sandwiches Near Me - Round Rock, Texas

I love this place! Great sandwiches and pizza! I highly recommend coming here for the bbq chicken pizza and sandwiches! I ordered a pizza on a Wednesday night and it was BOGO! I ordered a bbq chicken and veggie pizza! Loved both pizzas! However, I think the bbq chicken is a menu secret that everyone needs to discover! The pizzas are 10"! They do offer 5" kids pizzas. read more

Schlotzsky's - Veggie pizza no mushroom, no mozzarella, no olive - Sandwiches Near Me - Round Rock, Texas

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We ordered on February 27, 2024 and upon returning home the sandwiches were horrible. I called back and spoke to Liliana Campos who was incredibly disrespectful and rude. She refused to issue a refund and insisted I drive back. Liliana then hung up on me while I was still talking. I went back on March 04, 2024 and Liliana was again rude and condescending. I told her I did not appreciate her hanging up on me and she replied the call was disconnected. This was untrue, as I heard the phone slam in my face. Liliana then abruptly asked me what I wanted because she was busy. I told her a gift card would suffice. Upon handing me the gift card, Liliana coldly told me to never visit there location again and to go somewhere else. Liliana also told me I could write as many complaints about her as I wanted - she didn't care and nothing would be done. Liliana is absolutely the worst manager in a customer service industry I have ever experienced. Liliana has an extremely unfriendly, unpleasant, unprofessional, mean-spirited, and hateful attitude and demeanor. read more

First time here neat and clean. Friendly service, food was great and more than I expected. I ordered 2 for my daughter and I we ended up sharing because it was too much. Worth the price read more

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If I need a consistent sandwich I go here! It's not bad but it's not omg I have to go here. The original is one of my favorites and has never let me down. The broccoli cheese soup is normally spot on and come on they sell Cinnabons!!! read more

Never wrote a review before but I have for this experience! I went here for lunch and when I got back to work I didnt have ham in my sandwich! but I called the store I told them my problem and they gave me two options ! I ended up going back to get my order redone and they upsized my order (small- large) and they gave me a new drink and chips and on top of that they gave me a Cinnabon and a cookie! Thank you for making my Friday better. I recommend going here very good customer service and good hospitality. read more

I see why this location has such a low rating smh. I went around 9pm on 4/9/2023 to get food. I made sure to check Google and Maps before going to confirm store hours. Both said the store closed at 10PM. I go to the drive thru speaker and the automated voice ad comes on, but right after I expect to be greeted by an employee. But after 2 minutes and repeatedly saying hello, no one greets me, so I pull up to the window. I see one employee just standing in the distance like he's watching tv or something. So I honk my horn and he doesn't respond. Then a second employee appears with a mop. And he mops all the way toward the window where I'm sitting and where they give you your order and I honk my horn SEVERAL times and he too ignores me and acts like he doesn't see me or hear the horn! So I call the store and the phone rings like 4 times and then you can tell someone picks it up and hands it up. They did that twice! It was disturbing and disappointing that the two young men decided to stop serving customers 1 whole hour before they closed. No telling how much money they cost the business for that decision. They were clearly still open because the building and drive thru signs were still on and there were no signs stating otherwise. Very dissappointing experience. AND GET SOME NEW EMPLOYEES SCHLOTZCKYS...ONES THAT ACTUALLY WANT TO DO THIER JOB!! read more

I've lived in or near Austin for 50 years. I can't go wrong with any of the sandwiches I order. I like 3 different types, My wife likes 3 other types (go figure) service always good indoors always clean. I always get the Giant one an make 4 meals out of it. Four meals for the price works out really well. read more

I waited 20+ minutes, parked, for my single sandwich. They parked all of us from the drive-thru and had a guy walking out with each sandwich, slowly, one at a time. I checked the ticket when I finally got it, and my order was correct on it. When I got home, the sandwich didn't match the ticket, and wasn't something I could eat. So I called and told them, and the employee I talked to said he'd refund the transaction. The refund never came. I guess I'm done with Schlotzky's. read more

Great service, the cashier was wonderful, pleasant, and very helpful (thanks Viera!). The food came fast, quick, and fresh. No complaints! I'll be returning to this location in the future! read more

paid $8 for original sandwich that had 2 slices of meat. a tomato end and about a teaspoon of shaved lettuce. Guess the bread is what I paid the $8 for. Horrible . Total rip off. Never been so disappointed in this chain and will not go back read more

The two employees I saw through the drive-through window seemed completely overwhelmed by the backed-up volume of customers. I had ordered online, where I was given instructions to pick up my order at the counter; when I arrived however, signs on the doors said to get in the drive-through (which was over-flowing). After approx. 30 minutes in line, I got my order. After getting home, neither my wife nor I could identify what sandwich we received: both were the same, although we had ordered different menu items. We tried to eat what we had been served, but the meat and other ingredients did not taste fresh. Either we got someone else's order, or no effort had been made to serve the sandwiches that we ordered. This, despite that the items on the receipt were correct. Dinner was ruined. I feel horrible for the people who have invested so much in this very attractive facility, that whoever is staffing it is taking such poor care of the customer service. I cannot imagine that any of the many other people in that long line will return either, if their experience is in any way like ours. To the owners: best of luck in salvaging what must be a difficult situation in this store. read more

I'm giving this place some love . I've eaten here for years. Always pretty darn good . Idk how they get those employees to work so hard but they nail it. Pizza was delicious today . And cheap as h.e. double hockey sticks . Free deli pickle and it's an Austin original company , what could go wrong . read more

Schlotzsky's - Kid's Pepperoni Pizza! - Sandwiches Near Me - Round Rock, Texas

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What is wrong with this place? Yesterday the place had email had great service. Today it took 30 minutes to get the sandwich that sat at the counter for 7 minutes before someone picked it up and brought it to my table. Some poor woman was picking up a takeout order and she was there at least an hour and they still didn't have her order ready. I called the customer service line a few weeks ago when I had a problem and no one ever called me back. read more

Ate lunch there yesterday and it was so good! I was greeted when I walked in & told "thank you" when I left. Good job everyone...I'll be back read more

I ordered the kid's cheese pizza, which included a kid's drink and small cookie. I placed the order online and it was ready when I arrived. The pizza was very bland and tasted like a bad frozen pizza. However, am giving them a very generous four stars since the staff was very friendly, they keep the place clean, and they have two coca-cola freestyle machines. They also honored my request to add green bell peppers to the cheese pizza without giving me any static. The kid's pizza meal was also very reasonably priced at $4.69+tax. They also have a co-located Cinnabon, but I did not have any cinnamon rolls during this visit, but have in the past. Note that they used to offer TCBY frozen yogurt, but they no longer have TCBY. read more

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Open on the fourth of July, we enjoyed an original Sammy and a beef one, and a mediocre cookie. read more

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Middle finger emoji** doesn't close until 10 according to maps. But got here at 9:30 and then we're already closed. Annoying asf. read more

Schlotzsky's - Sandwiches Near Me - Round Rock, Texas

The staff is always friendly and accommodating. I wish there was a more simple way to get credit on their award program for the purchase of sandwiches. I have not gotten credit for my last four sandwiches, easily, due to my not having their app. The pizza was excellent. I love their drink selections. The blacken Cajun chicken pasta was very good. The sauce was a tad runny but it had good flavor. The cheese toast was excellent. This is the only sandwich shop that I will actually eat a sandwich. Love it. read more

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Service is hit or miss at times as for accuracy but they are never rude when correcting mistakes and I've even gotten extra perks when I came back to fix drive thru mistakes. The place is always clean when I go inside to eat (between 11-4) and I like that they bring your meal to the table on a real plate. My order has always made it to me in a timely manner even during peak times. The remix soda machine is awesome and I love the ice. I always get the veggie sandwich and a pecan Cinnabon. I love the jalapeño chips too. Join Lotz4me rewards to get $7 off meal after 7 redemptions. read more

Schlotzsky's - Pecan Cinnabon makes me a happy fat girl :) - Sandwiches Near Me - Round Rock, Texas

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I don't normally leave reviews especially for what I consider "fast food" but I was Adsense by my visit today. I went through the drive through and ordered a sandwich with no cheese and a large Dr Pepper. Seems pretty standard. When I got to the window they confirmed my order but without saying the "no cheese" part of my order. I made it clear that I wanted no cheese. They seemed surprised and then adjusted my order accordingly. They asked for payment which I provided my card. When they handed it back through the window after having charged it they told me they were out of Dr Pepper and asked if I wanted anything different. I didn't but in order to avoid further delays I asked for a cream soda. This was a sad experience as I really enjoy the food but the service seems to need work especially during a time when the drive through is the only way right now to get food. read more

Nasty. Just nasty. I love schlotzkis food but the restaurant was discustingly dirty. Would never come back to this restaurant.

Thanks!!! This was the first time my corp. finally took my advice and went with them. We were so tired of sandwiches made the day before and when the very nice delivery guy came to drop off the sandwhiches.................they were still warm... So woo hoo for Schlotsky's catering! You are great. read more

This place never gets my order correct. I dread coming here for drive thru because there's always something wrong with my order. I guess I'm a glutton for punishment, but today is the LAST day I ever go to this location. I ordered a ham sandwich with ONLY lettuce and ham, and was very specific I didn't want any other toppings. I also ordered chips and a coke. Well, I got my coke..but every topping Schlotzsky's can possibly put on my sandwich was on my sandwich. And...there were no f&$king chips in my bag!! P.S They also got my wife's sandwich wrong, they just gave us a small original instead of original Ham and cheese. read more

Schlotzsky's - Sandwiches Near Me - Round Rock, Texas

So, it's a sandwich chain. I actually boycotted them for a while because they got rid of my favorite sandwich (the tuna). Then, as luck would have it, it's the most convenient sandwich shop near my office, so I guessed I would have to give them another shot. And then another. And another. At least once or twice a month since July 2017. The good stuff: -Turkey guac on wheat. The bread is great. It's reasonably healthy and in the realm of an amount of calories that a normal human should eat in a meal. Throw some hot sauce and pickles on there, and it's my favorite sandwich there right now. -Broccoli cheese soup. It's super rich and creamy with actual chunks of vegetables. -The fancy soda machine with all the flavors. It's hard to resist getting a drink here because I can have all the crazy combos! -There's always someone walking around asking how people are doing, and that's pretty above and beyond for an order-at-the-counter type place. -They have a rewards club that actually is fairly rewarding. Some day I'll branch out but for now, I'll enjoy my bi-weekly turkey guac and occasionally some soup a five minute walk from my office. read more

During the pandemic, it was great to see an establishment embracing the lockdown and still providing good food and service. I appreciate the service and am hopeful that your organization retains its employee because the lockdown should be over soon. read more

Food is great but man the service is so slow. Is this the new normal.? What exactly did i tip for?