After not having Schlotzskys for years, I decided to try this location. I ordered a Veggie Sandwich and paid for extra veggies. It was more bread than Veggies. I love the combination of veggies on this sandwich. The customer service was okay and the restaurant was nice and clean. read more

Schlotzsky's - Large Veggie Sandwich - Delis Near Me - Magnolia, Texas

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Food is always great. However I get a salad every time for Togo. I never think to check for silverware or dressing as I assume that's a no brainer to add to a Togo order. EVERY TIME there is never silverware and rarely dressing. I have to drive back to get dressing and most of the time I can't, given I'm a contractor and don't have the time to. So I end up either tossing my $15 salad out or eating a dry salad with my fingers. read more

Got home and my sandwiches only had meat and cheese on them. The rueben did not have sauerkraut or thousand. The chicken fiesta had meat and cheese. Called and the employee would not put the manager on the phone and kept just telling me what he was saying. Very odd. No resolution! read more

I don't understand why they put a closing time if well before the time of closing they stop selling half the menu. I came to get a mix n match and was told they no longer had soup for the day. It sounded like they were just too lazy to prepare it. This is coming from someone in the industry. You serve until your actual closing time. Terrible service!! read more

The lady at the drive thru she was so slow, racist. And she asked me if I was being kidnapped for being in the backseat because there was five people inside the car and she hates Black people she said go away. Blackie in the food was cold. I had a cinnamon bun and it was so cold the ambience, horrible. read more

Food was SEVERELY undercooked. I had ordered a calzone and the crust was still doughy. And it took them about 2 minutes to cook it which doesn't seem possible. When it used to take about 10 minutes to cook it throughly read more

I don't know what this location does differently than any other location, but the food is absolutely terrible. Almost like they have McDonald's workers making the food. I ordered a small turkey original and that is not what they gave me and of course I didn't realize until I got all the way home. The people working the window hardly even acknowledge you, there's been a girl and a guy working the window and they don't say a word to me, they just reach their hand out for my card. After they give me my food, they just shut the window. No "have a great day" or anything. I've been to a ton of Schlotzsky's locations and I've never had bad experiences until the three times I've gone to this location on 1488. read more

Order got here fast, but missing the cookie from the kids meal & the juice box that I ordered was delivered as a fountain Hi-C that I can't drink. Sandwich was ordered w/ no tomato, due to allergies. Can't eat it. Otherwise, the grilled cheese w/ chicken was delicious were delicious. read more

Schlotzsky's - The Original - Delis Near Me - Magnolia, Texas

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Kind and efficient service. Good food and it met my picky customizations too no problem.

Love the sandwiches but hate the service and won't be going back. There are just too many options out there to tolerate such poor service from the manager. They clearly don't care about their customers so we will spend our money elsewhere. If you are going to hand out free kids meal coupons with purchase of an entree you should honor them and don't be so rude to your customers read more

Ordered through the drive through. Got home and there was a hair in my sandwich and it was completely distorted. Half the top was cut. Wish I would have taken a picture. Went back, this time I went inside, and the lady taking orders was not wearing a mask. The lady making the sandwiches had one under her chin but not covering her mouth or her nose. I'm a teacher and we just lost 6 more kids from one class due to COVID. This is not ok, and not acceptable. read more

Ordered 8 sandwiches. One was correct. Typically, Turkey Avacodo have avacado on it. The Originals had Mayo. One original did not have meat. Three sandwiches which were served on wheat instead of traditional sourdough. Additionally, while it was a larger order, it took 30 minutes to get the food. It was nothing short of a complete train wreck. read more

This place has the worst customer service! I placed an order through the app, 10 min later I realized it was the wrong location. I pressed the cancel order button, but it said to call the store to cancel. So I called and asked them to cancel it. The woman that answered the phone was telling the manager in Spanish. "the one that placed the online order wants to cancel because she placed it at the wrong location" She then tells me "we can't cancel it because it's already been made." I said - "ok but can y'all make an exception I'm 45min away from you guys. The app has a cancel option it doesn't say must call within a certain time frame. Nor does it say that it can't be cancelled if it's already made" She told the manager what I said, but in Spanish. So I told her "I understand Spanish I can hear you speaking to her there's no need for you to communicate to her in Spanish I can understand it. Other restaurants make exceptions when mistakes like this happen and y'all are not willing to cancel 1 order that is terrible customer service" I will never again give this location business. read more

This had to be the worst sandwich I ever ate. I remember the original sandwich back 20 years ago to be so delicious and now it's so disgusting. The only thing you taste is black olives. Don't waste your money on this sandwich and the lemonade sucked as well. Such a disappointment. read more

I was craving a French Dip sandwich and I saw online they had one- I was so excited! My daughter and I went right at 10:00 am when the opened and we were greeted by a very nice male employee. He got us taken care of quick and brought us our order. I chose to not get the French dip on the pretzel bun but the ciabatta instead. The roast beef was good but the au jus sauce tasted like oil in an onion an vegetable broth. It was not good and not like any au jus sauce I've ever had so I was disappointed. My daughter got pizza and liked it a lot. read more

Schlotzsky's - Delis Near Me - Magnolia, Texas

Waited for 20 mins in drive through. Still didn't have my 1 sandwich ready. Went to another place for a sandwich. It took under 5 minutes. This place is slow; like turtle slow. read more

They left out a couple of ingredients on my sandwich and I'm so bummed out. Jersey mikes is so much better.

They get the order wrong every single time. We got just bacon and bread with all the other stuff in the sandwich missing. It was $10!

AVOID AT ALL COSTS! This shouldn't be a surprise after reading the other reviews. Won't honor mobile orders if you use a promo code. I came to pick up my order today and saw it wasn't ready. I waited 20 minutes for it to be made, then the manager finally comes out and says the order was refunded. I told her I did NOT reverse the charges with my bank, and that I'd be happy to pay the amount again at the register. She had another employee ring me up, and the amount they wanted me to pay was several times more than what I'd originally paid. The offer, which was completely valid at the time I placed my order, was for a free small sandwich with purchase of a medium beverage. They completely welched on the deal, they had the opportunity to make it right (ring me up for the beverage and honor the free sandwich deal) and refused unless I paid them an exorbitantly higher price. They also tried to tell me the order "failed" - no, Schlotzsky's cancelled my order because they didn't want to honor the deal. And they are the ONLY restaurant I know of that charges a BS "service fee" to place a mobile order through the app, or online. Extremely shady business practices! read more

Ordered 2 sandwiches and 2 cinnamon rolls. My husband picked the order up but the cinnamon rolls were not in the order. I called and the answer I received was I guess I did not see them on the order, and besides we don't have any. He asked if I wanted to speak with the manager, I said yes. I waited and the conversation going on in the background was a back and forth conversation where he was told the manager was in the bathroom. After a long wait a lady came on the phone and told me the manager would call me the next day. Which never happened. Besides not getting the cinnamon rolls the bread on the sandwiches were hard and dry. I have always loved their sandwiches, but doubt I will be back. read more

Eduardo and Maria were great! Our order was perfect and recommendations on point! Thank you!

My wife and i came here for lunch. After our turn in line came the guy at the counter just stood there.didnt ask if we were ready or anything. After we got the order in went to get ice and no ice came out. While waiting on our food we noticed how dirty the rugs/floors/windows/etc were. Food came out and the meat in the cold salad was still frozen. We asked for a refund and he gave us one on the salad. Poor customer service and my sandwich was terrible. Ate a few bites and tossed it. Guess thats why the place was empty and jasons deli was packed. First and last time ill go here. read more

Got an Uber eats order for this location. When to the front door, it was locked, and an employee sitting in a booth on their phone mouthed "drive through" so I did. The girl at the drive through told me to pull up, so I did. Waited 15 minutes with no order. During this time, I watched her grab a cinnamon roll, lick her fingers and hand, package the item, and hand it to the unbeknownst customer. I was so disgusted that I apologized to the Uber customer and cancelled the order. They never brought the order after 15 + minutes. After what I saw, I will not be accepting orders for this location and will make sure nobody I know ever eats here. read more

Service was nice and food was pretty good, but the restroom's sink, counter, and floor was dirty and the paper towel dispenser didnt work

I was the only one in the store so I was sure my food was going to be good... it was not. There are only two workers so i'm giving them two stars only for that reason. I ordered a turkey bacon sandwich and it was like they dropped it on the ground before serving to me. My sandwich came out mashed and the lemonade tasted like water with lemon instead. Just nasty. The salt and vinegar chips were good but i'm sure if they made them then they wouldn't be. The cinnamon buns looked burnt. They either need more workers or just give up. Serve good food or good riddance please. read more

Awful service and seriously terribly skimpy sandwiches...so sad for the prices they charge. WARNING: Don't waste your time or money! This location has been absolutely terrible with customer service and cleanliness for years. Our daughters just tried this place again and we're furiously disappointed as they barely got any food and the PRETZEL bun french dip came with sour dough AND barely any meat with NO onions. Sad display of any business that would like to remain in business. Come on and treat people better than that! You may get their money once, but they're is NO chance of any of us returning. Shame on you!!!! read more

Great service and food. When we travel here from Virginia we love to eat here. We look forward to eating here again before departing to Virginia. read more

Schlotzsky's - Delis Near Me - Magnolia, Texas

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Called order in and everything was hot and ready when I got there. Food was very good.

Very poor customer service. Love the food but can't go back to this location due to poor service. Our drive thru order was incomplete so had to drive back. This has happened on my last three visits. That was my last one. Went I went back to get my order correct I asked for a bottle of hot sauce. Last time I bought a large bottle for $2.00. This time they sold me a small bottle for $2.00 and said that is all they have. See photos of both bottles. Think I got ripped off read more

Schlotzsky's - Delis Near Me - Magnolia, Texas

Have gone twice to this location and both times requested jalapeño sourdough bread. Both times it did not come with jalapeño sourdough bread. First time they caught it and apologized and said they were remaking it. I told them not to bother because it already took longer than it should have. This time I made it very clear what kind of bread I wanted. Got home and it's not jalapeño sourdough. I don't get it. It's not that hard. I was the only customer in there this time and it took approximately 12 minutes to make one sandwich. read more

This is a brand new Schlotzsky's location... Spacious, and sporting the new corporate decor, it's bright, airy, and clean. The staff were friendly and helpful, and the food was great I'm a fan read more

This location is sub-par. Their product is not as good as the other franchise Schlotzsky's locations and they have a serious problem with customer service. I've know this but always have given them a chance to redeem themselves but today I made the mistake of asking for a change in my order. What I received product wise was a mess. You want extra lettuce? Okay we'll give you extra lettuce to the tune of at least 3 cups of lettuce. You want a pickle? Sorry charlie...you already asked for too much. When I asked if they included the side of pickle that I requested the franchise owner said " if you asked for it, you got it" but of course I didn't get the pickle. But what I did receive was a sandwich that I couldn't even see due to the 3 cups of lettuce that they added to the sandwich. I guess they thought they were being cute but they just lost a paying customer. read more

I started eating here a few weeks ago. The food so far has been good but there is zero consistency. They always ask if you want a free pickle I say, "Yes" and most of the time I don't get it. I've been getting the bacon grilled cheese and it's a 50/50 chance I will get the side of tomato soup that is suppose to go along with the sandwich. I guess from now on I will check the bag before I leave. read more

I ordered a cup of ice water and was charged $1.89 - "for the cup"....says the rude teenager. Seriously, maybe $.25 to $.50 - IF you must charge. But $1.89! Ridiculous. There must be no owner or manager ever present. The service is terrible. Expect to wait forever and get no smile. Love the store in Tomball - will drive there instead.... read more

Terrible service. Orders mixed up and brought out wrong, to the wrong families. And this was slow, only 2 families and an elder woman who had her order skipped then brought out to the wrong person. Avoid this one. Go to the one in Conroe or the Woodlands. Evidently these kids need more training and a better attitude wouldn't hurt. The manager should be ashamed of themselves and the store owner should go there and place an order in person. One star is over rating this establishment. They never at any point tried to make it up to anyone, just rolled their eyes and dished out attitude. read more

Awful service - took 22 minutes to get our food and they weren't even busy. Out of pizza and they charge for water cups! She didn't even tell us, just rang it up and I noticed it on the receipt. Who charges for water cups? Will not be back. read more

Horrible customer service and I wouldn't recommend this location to anyone that wants to feel welcomed and comfortable while dining out. I will not be returning to this location any time soon or ever again if there isn't a change in staff or my experience is mended. read more

Old reviews of poor service are not accurate anymore. Very friendly, great service, good food. No complaints.

Normally we love Schlotzsky's and we were so happy when this one opened and it is so close to our house. However the last 3 times we went here and used the drive through our orders were wrong. So the last couple of times we came here we decided to go inside so that maybe they would get our orders write. Well now we are sorry that we even did that because then we got to see how the staff was working behind the counter which was even more disturbing. They were talking loudly about inappropriate topics grabbing each other's backs and hair with their gloves on and then making our sandwiches with the same gloves they had just grabbed someone else's hair with, which was disgusting. Wish we knew the owner so we could tell him to change his staff and maybe he business will go back up and you would have 5 stars on Yelp instead of 2. read more

The rude teenage kid taking my drive through order mocked me. This wouldn't bother me except he also stopped and began talking to someone else before coming back to me to confirm, for a second time, that my order was complete. It took a long time to get the order. The order taker needs to be counseled. I won't visit this place again anytime soon. read more