I have been a patient of Dr. Schlatter for many years. She has helped me tremendously with my essential tremor by monitoring medications, continuing to test the progression of my disease and discussed other treatment options. I find her to be very good at communicating difficult medical terms and issues and updating me on new medical options as they occur. As I worried about other neurological diseases she has helped me understand them. I recommend anyone who needs a neurologist to see Dr. Schlatter. read more

I was referred to Dr. Schlatter from my rheumatologist for suspected MS. I waited nearly 6 months for an appointment. Her staff spent more time telling me how busy she was and how lucky I was to get an appt. They sent an intake package with as much emphasis on how busy the doctor was and how I would be charged $100 for a missed appointment and how if I was not at least 15 minutes early they would cancel my appt. With all the hoopla on how valuable her time was I was expecting a doctor who was prepared when she came in for my appt. She was totally unprepared!!! She showed up 45 minutes late still carrying her purse and didn't even know my name when she came into the exam room. She had read none of my medical records in preparation. She had no idea where I was there. She preformed a cursory exam and ordered some standard tests (several of which I had already had, but she hadn't prepared for the appointment so she didn't have any clue what needed to be ordered). Her staff failed to send the right orders for imaging until I had called 3 times. I had to call and email repeatedly to get even basic information back. It has been 8 months since I was referred to Schlatter and I still have next to no information about what is going on. She won't post my test results and insists that the next available appointment is more than six months out. Complete trash at this location. There are several neurologists in Fairfield, Santa Rosa and other areas which can see a patient and who prepare for appointments. read more

Dr. Schlatter is a fantastic doctor! I have been under her care for a number of years for migraines. After a complete work up, we came up with a solid plan that worked well for years. Later, I decided I wanted to try getting off a daily/preventative pill and try something as needed. We also revisited home remedies and ways to lessen stress and other triggers. We tweaked our new plan and it works very well such that I can enjoy many days. Before I was under her care, I had to make trips to the ER for severe dehydration and pain. Since I have great medication, that I use only for severe headaches, I finally feel like I have control over my pain that started at age 8. I can not say enough nice things about Dr. Schlatter. She is extremely knowledgeable and professional. read more

I was referred to Dr Schlatter due to numerous medical conditions. She seems to run late with her appointments, but that is because she spends so much time with her patients. Therefore, I don't mind waiting. She is extremely thorough, easy to talk to and very kind. I was hesitant to see a neurologist based on a previous experience and am so happy to have found an excellent medical provider like Dr Schlatter. read more

This office is a joke. I was referred to Dr. Schlatter for botox for my recurring migraines, tension headaches and chronic neck pain. Prior, I had received 3 successful botox injections elsewhere in the forehead with no side effects and for 1/4 of the cost. I wanted to see a "neurologist" to possibly get botox injections in my neck and back of my head hoping that it would further help my neck pain and tension headaches. 2 Days after I received the injections, I had a severe reaction and my symptoms dramatically increased. I had to miss several days of work ( about 8 days in 1 month) due to horrible neck stiffness, pain, headaches, and migraines including THREE trips to the ER because the pain was so severe. During all of this, I attempted to contact the office several times in vain. All they did was order an MRI (which took forever to set up because communication between the imaging center and office was so shitty) which showed nothing irregular. I finally got an appt to see Dr. Schlatter (only because there was a cancellation, they tried to tell me she wasn't available for another 3 months) and she just wouldn't admit that it was her botox injections which triggered all of my negative side effects, claiming that out of "all of her years administering botox, only 2 elderly patients had adverse reactions" . I've never felt so neglected and cast aside by a doctor before this experience. So, after $1500 and over $5000 in bills from the ER visits I can clearly say that I am outraged by the way I've been treated and lack of care/ concern from this so called "Doctor's " office. Do your research before you put your health and care into the hands of a doctor. I regret not doing so and am paying the consequences. read more

It is tough to get an appointment with Dr Schlatter. She is in high demand because she's a quality, compassionate and thorough doctor. I've always been supported and treated with respect, kindness and excellent care read more

My mother and I moved to Napa and had trouble finding doctors. The first visits with Doctor Schlatter seemed alright but later she was impatient with my mother for asking questions and snapped at her and also at me that I had not found a primary care doctor for her. I had been frantically looking for a primary care for her for years. She was not interested in a problem she was having with pain in her foot and wanted me to find a primary care doctor to treat it. It got progressively worse till she had to go to the hospital. It turns out to be a nerve problem that Doctor Schlatter could have helped her with if she had made an effort or at least showed some interest.... If there was another Neurologists to go to in Napa I would have gone to them but by then she was gotten worse. I am very upset with the poor treatment that my elderly mother received. read more

I too, have never written a review like this before. I am going to spare you the details of my medical situation and choose merely to strongly advise you to seek help elsewhere. There are so many qualified neurologists in the greater bay area, and beyond. In my opinion, this office is NOT one of them. I felt the medical care I received was very antiquated. I did not feel confident AT ALL in the knowledge and medical advice. If anything, I felt the need to run, albeit, fast. My experience here (2 visits) was that of stepping back in time, about 30 years or so. When it comes to one's brain, I want to know that the person treating me is up-to-date on the latest testing, treatment, and diagnostics... the office (technology), staff and Margaret Schlatter, MD did not reflect any of those qualities. On a side note, this office does not accept medical insurance, they are cash only. read more

My father, RM, is 80 years old and has complex medical issues for which he has been seeing Dr Schlatter this past year. I have attended most of his appointments with him and have been very impressed with her diagnostic abilities. She has diligently evaluated him and ordered appropriate tests (some of which his GP should have ordered routinely) and found several problems that are now being treated with good results. I have always felt that she gives us her complete attention during appointments and she spend a great deal of time with us making sure we have had all of our questions and concerns addressed. She takes insurance payments. We are able to get appointments in a reasonable time period. Overall, we are very pleased with the care Dr. Schlatter is providing. Thank you! read more

Oh...my...goodness. Do not see this physician ever. I have never written a review like this before, but there's always a first. I was referred to Dr. Schlatter after experiencing some dizziness, then having a cat scan reveal three spots on my brain. I brought the pictures to her office with me. First, the front desk was very unprofessional and oddly dressed. But I figured I'd go ahead--lots of good doctors are not attuned to such things. Second, the doctor couldn't view my films because she couldn't get her computer to work. She said something about it not working for some time. To this day, if she has looked at my films she has never called me about the results. Never. Even after writing a letter to the office. This was over a year ago. Last, there is a weird billing glitch. The company that does her billing is quite helpful, but I can only imagine what they have to put up with. Steer clear! read more

I'm giving 4 stars BC I appreciate the fact that you took the time to respond to your patients review I've relocated to CA from PA and in need of a Dr I do look at reviews and draw my opinion from them I have a very clear diagnosis and am being treated for this for the past 15 yrs I however have recently been going through testing for MS I'm looking for a Dr that will support my current treatment plan and NOT change it as it works for me now and continue to do the testing needed for the MS I'm currently taking a list of medication that finally has worked and am NOT AT ALL INTERESTED IN CHANGING my current treatment plan except for the brain scan n pelvic scan that needs to be completed!! Are you a Dr that will continue to treat me w my current treatment plan???? That after all these years we found the place that I'm comfortable and can finally get rest and be mobile mind you I have two yr old and a 10 yr old if so I'd be interested in making an appointment w your office BC I like your response to the reviews and the fact you insist that you take your time w your patients !!!!! read more

I agree with the other two negative reviews. She referred me to Queen of the Valley hospital for x-rays without telling me why? When I got there, I was submitted to one hour in an immense machine, again not telling me what for?! After the hour, I demanded to be taken out and left. Is this an example of modern medicine? If so I will gladly die without it! A completely useless experience for which I do not know why? I am 80 yrs. old and of sound mind and never thought I would see this type of treatment. I actually would not even give her one star! Sydney Seaver read more

Honestly I'm not sure how to rate this. While Dr. Schlatter has been good during office visits, we are still waiting 3 weeks later for a referral to the sleep study center for my Dad - and have left several voicemail messages with no response. Today I called and the voicemail is full....? read more

Dr. Schlatter has been my mother's doctor for over 5 years. She always goes above and beyond during each visit. Caregiving is not easy and Dr. Schlatter is very understanding and resourceful. Thank you for your care. I would highly recommend her practice. read more

the worst and what a waste of valuable time and energy. not interested in going beyone the black and white results of tests. Nor is she up to date on symptoms and their conditions. people who know that what they are experiencing is not "normal" need someone to listen and take them seriously! Now I have to depend on this whack job to refer me to a specialist when she thinks there is nothing wrong with me. it is difficult to advocate for yourself when you run up against close minded doctors. read more

I'm a new patient with Dr. Schlatter I'm very happy I found her, I have seen several doctors and nobody knew what the problem was, Dr. Schlatter was very throughal with all the information I'm confident that I'm good hands with her she. I will continue to see her as my doctor and recommend her. read more

First of all let me say I am giving one star because I can't give a negative star. This is the most unorganized doctors office I've ever been to. When records are requested it takes months to receive a response or they never are done. They are all paper charts and the office states she needs to review them and type them up so they are legible. Also if you leave a message don't expect to hear from her or the office anytime soon. She takes weeks to answer any message left but on the bright side after many many many changes in staff it seems that she finally hired someone in the office who returns calls to confirm your message was received. I have mentioned concerns about the office to her but she tends to blame everything on her staff. I've been there many times and there is always someone new at the desk so you would think its her and not them. That should be a red flag in itself. Beware she doesn't accept any type of insurance so you'll be stuck with a big payment. Also if you want to hear a doctor complain about her never having money this is the place to go. I personally had enough and I decided to part ways to a doctor who takes insurance and can provide prompt service. read more