Love this small jewelry store, stocked with beautiful pieces. This is also a favorite location for…read moreme to go to when I want to sell gold.

My go to place for repairs. I've made a few purchases of unique jewelry. Someone wrote a review…read morethat this business is racist because they didn't buy their gold. I've sold lots of gold to them. I'm black.

Its a cute small shop to go to if you want something custom made. The owner works with you to help…read moreyou customize the jewelry to bring it to life. They also offer free cleaning even if you had your jewelry purchased elsewhere.

I had a ring size there for Christmas and engagement ring it was a terrible job they use yellow…read moregold instead of white gold for the sizing and it was so obvious it looked terrible my fiance was very unhappy with it we ended up taking it to Hayes Jewelers in Lexington and they did an absolutely perfect job

I had a great time with this company and would definitely go back…read more I would like to buy more jewelry from you so I can come over anytime after I take my son to school

I purchased two pieces of jewelry from this place online in July for $1800. They shipped them in…read moretwo separate boxes but with the same label and tracking, which is a NO by USPS, because each package needs its own tracking and insurance. My packages were hacked by USPS and were given to me cut open with no jewelry inside when I went to my local post office to pick them up. I had to start USPIS investigation because theft was done by a usps employee while packages were in their custody. So this jeweler tells me to file an insurance claim, which I did. I kept asking them if they insured my packages and was getting a vague response each time with no proof of insurance. Come to find out they insured my jewelry worth $1800 for only $100. And they are blaming me for selecting free shipping, which they advertise on their website, that my purchase qualified for. Nowhere in the checkout process did it say that free shipping only included $100 insurance. And nowhere during checkout did it offer any options for additional insurance. So this seller basically doesn't care whether the buyers get their packages or not. They just care about getting their money. So now I'm out of pocket $1800 and this seller refuses to take any responsibility for their negligence. This business is unethical. PLEASE SAVE YOUR MONEY AND TIME FOR OTHER ETHICAL JEWELERS. I ABSOLUTELY WOULD NOT RECOMMEND EVER DOING BUSINESS WITH THEM.

I went in first time today and wasn't helped. Looked around for about 10 minutes and finally got…read moresomeone's attention. I was asked to hang out at the bar. There was a lovely lady working and she offered me a drink and a wonderful chocolate chip cookie. I waited another 20 minutes chatting with her and finally left so I never got to get my necklace I wanted. Currently looking for a local jeweler. Will keep trying other spots. Everyone there seemed happy with their purchases but I just couldn't get any service. I had heard wonderful things and had high expectations. But thanks for the cookie!

I have taken jewelry to Schiffman's in the past for cleaning and repair and been pleased with the…read morework, so I expected the same when I came in today to see about having a silver Tiffany necklace cleaned. I've had this necklace for 15+ years and while I recognize it isn't the caliber of most of the jewelry Schiffman's sells, it is very precious to me. It was mildly tarnished all over as pictured in the photo, as silver this pure doesn't stay clean for long. I was recently laid off and wanted to wear my necklace to a job interview. The red-haired sales girl -- I didn't catch her name -- actually turned her nose up at my necklace when I took it out. She did that judgy little exhale through her teeth and said "It's SO tarnished, I don't know if we can do it. If we can, in that condition it'll be a charge, let me see what the jeweler says" and took it to the back, then came back and said because of the "condition" it'd be $75 because they'd have to "really work" it on the polishing wheel and it would take a couple of hours. It genuinely was not even that tarnished, and a chain like this can't be put on a polishing wheel. You put it in cleaner and maybe a sonic bath. It was clear they just didn't want to do it, which was fine, but there was no reason to lie. I wasn't comfortable proceeding with the service after that. She said I could try getting a polishing cloth on Amazon until I got back on my feet. The whole exchange was insulting and left me crying. Like I said, this piece might be beneath them, but it is everything to me. I would have been more than happy to pay, but the attitude was entirely unnecessary. I took it to a different jewelry store nearby and wouldn't you know it, they put it in a sonic bath and cleaned it, free of charge, in about 5 minutes while I browsed. I will be going to that store for any future jewelry needs, while Schiffman's has ensured I will quite literally never set foot in there again. It costs nothing to be kind and can affect someone's opinion of you for a lifetime. Do better.

Great service and beautiful work! Highly recommend! Jewelry is still on after a year and a half and…read morestill looks great!

Terry Kahn and Karen Lester are professional, responsive, knowledgeable and skilled. I have used…read moretheir appraisal, buying/selling and repair services for years and am always very pleased . I also applaud their honesty and integrity .

I can't say enough good things about Jewelry Appraisals of NC!!!!…read more I called to ask if I needed an appointment and although she said I did she fit me in that day. She asked what I needed appraised and what I was looking to get out of the appointment. I was very clear with her on the phone that I was looking to authenticate a piece I bought online and that I would not be getting paperwork. Which means the appraisal is free. They only charge if you want paperwork to insure the item. I was a little hesitant because everywhere else wanted to charge just to look at the piece. But I went in and Karen was amazing! She looked at the piece thoroughly with several pieces of equipment and went to ask her other appraiser to double check her thoughts. She didn't even ask me what I paid for the item until after she gave me all her findings and thoughts. So I know she wasn't just telling me what I wanted to hear. (A little background... I brought in an antique camphor glass necklace. The value of it is in its age and detail not so much the material. It is really valued more as a piece of art then a piece of jewelry. Because if you scrapped it the materials would be worth very little). She was spot on what I paid for it. So I was relieved that I didn't over pay. Especially understanding that a piece like I had the value is a bit subjective. And even though Karen knew she wasn't going to make a penny she took all the time in the world to answer every last question I had very thoroughly. She even took the time to give a look at my vintage engagement ring and talk about that. She gave me estimates to fix some things and was not pushy at all. And the price to fix the items was pennies . Furthermore, had I wanted a written appraisal their prices are very low compared to other jewelry stores. And here is the thing folks. They are APPRAISERS. This is what they do!!! Not a side hustle for a jewelry store, this is what they dedicate there knowledge to!!! I will forever be taking all my pieces to Karen and Jewelry Appraisers of NC for appraisals and repairs and I suggest you all do the same!!!!!

I brought my gold necklaces and a watch to them to repair. not only did they exceed expectations…read morebut they delivered more than promised. I would highly recommend their services and to stop by their shop. My wife had gone to their shop a year or so prior to get her vintage ring resized and they did a great job! Definitely need to check them out!

We needed to have our jewelry reworked and we were new in town. Ellington came highly recommended…read morefrom friends and they weren't wrong. Did a great job. Came back later and bought my wife Diamond earrings for Christmas. Stealth with the owner who was patient explaining to me what to look for. Ended up with a far nicer set than any of the other stores I went into for the sale money. And she loved them!!!!

Mr Yamamori was able to repair a bracelet no one else in town could do. He is a pleasure to deal…read morewith. Peggy Koppel

Mr.Yamamori is by far one of the best jewelers in the United States and possibly in the world. His…read morecreations are the quality of Rue de La Paix or Place Vendôme in Paris. This gentleman has a world of knowledge on gems and metals. His hands are miraculous as he creates heavenly pieces. It is also worth mentioning that. Mrs. Yamamori is an absolute pleasure to deal with, a grande dame! Before to any chain store drop by this gem. You will notice immediately the difference in knowledge, possibilities and class. Just enjoy their dreamed creations. ATD P.S. This gentleman has made outstanding pieces for me and my family. Exceeeds Tiffany, Cartier and all major Italian brands! Mr Yamamori has the gift of angelical hands!