Avoid the allergy department of this practice. While their ENT doctors are excellent, the allergy…read moredepartment operates with inexcusable inefficiency. After allergy testing five weeks ago, I was promised immunotherapy would begin within three weeks. Nearly five weeks later, the practice cannot locate my serum vials or confirm if they've been manufactured. Staff have no tracking system, provide no updates unless I call, and offer no solutions. There is clearly no management oversight of inventory or patient communication. Save yourself time and frustration by seeking treatment at Allergy Express or other practices that maintain basic operational standards.

I received excellent treatment at this facility. 10/10 bedside manners, super friendly staff…read more Would recommend to others.

I have had my Widex hearing aids for 1 1/2 yrs. My phone is an android…read more The hearing aids continually lose contact with the phone app. Re connecting while out to a show or restaurant is impractical. Calling Widex was of no help whatsoever. Widex representative spent quite a while telling me why he could not remedy the situation. He said the type of bluetooth signal that Android put out was problematic for the Widex reciever. They of course were very happy to sell me their Widex hearing aid. If you are on Android do not get Widex. Money ill spent!

I was fitted 4 days ago at UCLA with new Evoke 440 F2's. Very expensive, top of the line devices…read more So far great features and the sound quality strong and promising, BUT the devices are defective upon delivery. They will not stream to phone, or IOS devices for calls, or music in both ears as guaranteed in marketing, and are not in-sync with each other. Widex tells me to deal with my Audiologist, they want zero to do with warranty service directly to consumer. Shipping $6600.00 devices that were not tested properly is BEYOND sup par. It feels like they shipped a lemon, and the company doesn't seem to want to make Lemon-aid out of their lemons. I will re review after I find out how much time it takes to resolve a sup par start. You might wish to wait placing an order until you read more from me. After all, we relay on these devices to live and WORK, and it will take my billable time away from work, plus 4 long drives to drop off, get re fit and drive home, not to mention NOT being able to hear well while I wait!

I've been going to Audio Help for about 3-4 years now since I was first diagnosed with a hearing…read moreloss / tinnitus (Male / early to mid-30's). To be honest, my hearing loss and tinnitus felt like it came out of the blue and I am very fortunate to have Dr. Jessica Woodson and her team as a resource. She was able to provide guidance as to how to cope with my condition as well as explore different hearing aid options within my budget. She was very patient with the process of finding the right hearing aids since I went back and forth with different styles and fit. All the other doctors were helpful as well if Dr. Woodson was ever out of the office. They also set very realistic expectations on suggesting how long I use my hearing aids because it is a process that takes time to get used to. I look forward to my regular follow ups since the team is very service oriented and ensures I have everything I need whether my earpieces are cleaned out, I need new batteries, etc. They also keep me posted on any new technology available in case I ever do want to upgrade. The office is very clean (including covid protocols), the staff is friendly, and it's so easy to book my appointments. If you or someone you know has a hearing loss, and is looking for guidance and professional help, please consider Audio Help. It has kept me at ease while transitioning into a life with hearing loss.

Dr. Lucia Gambino was amazing. My brother in law with special needs was not receptive to wearing…read morehearing aids at first but after meeting Dr. Gambino who patiently explained all of his options, his test results, and provided a demo pair to wear for the week, he definitely had a change of heart. She carefully showed him how to wear them, clean them, change the filter, and finally how to charge the hearing aids every night. Our office experience as a first time purchaser of hearing aids was made so convenient with Dr. Gambino's wonderful personality, knowledge of the product, and ability to navigate through all the additional paperwork for us was simply amazing. We are so thankful to Dr. Gambino and we highly recommend her to our friends and family. The Cheung Family

Doc was incredibly helpful and clear. No hard sell, just useful information. Everything was…read moreorganized and pleasant.

I wish I'd gone to see Dr. Krasnick a long time ago. The appointment was so much easier than I…read morethought it would be. His staff was friendly; I got an appointment within a week. The office was convenient, comfortable and didn't feel overly "clinical." Dr. Krasnick took his time with me and answered all of my questions. And now I feel more confident and reassured about my hearing.

SCAMMERS I received…read morean invitation from the Lexington Hearing and Speech Center located in Queens. The letter was very impressive and repeatedly mentioned completely free testing. I took a day off to go there, but upon arrival, they asked for my health insurance in order to proceed with the testing. I wouldn't have gone if I had known this beforehand. This is a scam--they lure you in with a "Special Invitation" and then require your insurance for the testing. Do not trust them and waist your time! I wasted my time on their nonsense, which was very disturbing. The lady I spoke with on the phone was extremely impudent and had no shame in conducting this scam. She lacked basic human values and continued to present their deceitful practices as truthful.

Joanne, at the Lexington Center, has been professional, kind, patient and knowledgeable. She…read moreanswered my myriad of questions and satisfied all my requests. It has been a painless, pleasant experience and I highly recommend the center to everyone with hearing difficulties. I can't wait to get my new hearing aids. Thank you, Joanne and Lexington.

I was aware of their awesome service but was pleasantly surprised how much further they went with…read morethe covid 19. I needed my hearing aid Repaired and called them. I was told they would greet me at the door for drop off or come out my car. Liz not only greeted me but had a n95 mask and gloves. I dropped my aides in a plastic cup and was told she would contact me. That afternoon my aid was ready! Talk about quick turn around

After my ENT dr relocated to another city, I searched for Dr. Hoffman. I had such a great…read moreexperience with her for my first hearing test, I did not want another audiologist. I saw her yesterday and was even more impressed. She is vastly knowledgeable in her field, extremely professional and very kind. I took my best friend who has had a good amount of hearing loss over the years and he left with hearing aids and is a changed person. I, highly, recommend Advanced Hearing Center and Dr. Hoffman. Everyone I met on staff was ultra professional with a relaxed personal touch, extremely knowledgeable. I am very happy to know that I have them behind me! Can't say enough good things about them!

Since my last review, this practice has been sold to Advanced Hearing Center and I was most…read moreconcerned about what I might find.....or even to continue a relationship. I AM THRILLED TO HAVE CONTINUED and I have found my new "Audio-Angel", Dr. Jessi Figlewicz. Having been once again greeted by "the rock of the practice", Cynthia, I met...and was treated by....Dr. Figlewicz. She is a delight. Dr. Figlewicz clearly cares about her patients. She is a great listener (as an Audiologist should be) and carefully explains everything one should know about their condition.....and hearing needs. I look forward to a long relationship and encourage you to visit. You will be glad you did.

My grandfather has been seeing an audiologist for the last 5 years and has had trouble calibrating…read morehis hearing aids. Our family decided to make a change and visit Eastside Audiology this past year. Dr. Finkelstein and her team are caring, competent and always put the customer first. We ran 30 minutes late to our appointment, yet they were able to see us in a timely fashion. The front desk is a smooth operation! Also, the office is very clean! The attention to detail and level of care my grandfather received was top-notch! Dr. Finkelstein and her team were very thorough and have excellent bedside manner. Admittedly, my grandfather is not the best patient however Dr. Finkelstein was very patient answering all of my grandfather's questions and made him feel comfortable. After my grandfather's diagnosis was updated, Dr. Finkelstein did a recalibration on his hearing aids. His hearing has never been better! Our family can now dine at loud restaurants - Hallelujah! Also, the York peppermint patties in the waiting room are a nice touch!

Dr. B and her team are the best! I brought my grandmother in for new hearing aids, after a very…read morenegative experience with another audiologist. We waited almost an hour after our appointment time, but it all made sense when we got to see the doctor. Dr. B patiently sat with my grandmother for around 2 and a half hours. She asked her a ton of questions about her hearing issues, current hearing aids, and general activity. She is also the only doctor that has ever spoken loudly and clearly enough for my grandmother to understand. She tested my grandmother's hearing in a soundproof booth, and explained in great detail what her issues are and what could be done about them. I should mention that my grandmother is also legally blind (which throws off a lot of medical professionals), but Dr. B taught her how to use her hearing aids by feel, which was amazing! My grandmother got new hearing aids, as well as a tester pair to use for a week while they were being built. We had some personal issues in the interim, so it took a while for us to pick up the new hearing aids, but Dr. B's office was super kind and flexible! We also got to try them for a few weeks at home before we had to pay for them, which we were able to do over the phone. Fair warning that the office is in the basement of an apartment building which is NOT handicap accessible. There is a ramp to get into the building, but there are two or three small steps to get to the office. The office itself is also small, but my grandmother's wheelchair just barely fit in. My grandmother's hearing is much better, and we are very happy with Forest Hills Audiology!

I had a very positive experience and recommend this practice. Both Doctors B and K are very…read morepleasant and welcoming. Dr. K clearly communicated the steps throughout the hearing evaluation. It turns out I was confused about my insurance, which covers the evaluation but not the hearing aids, so I'll have to go elsewhere for those. I should have checked that out before making an appointment but Doctors K and B were very patient and clearly explained the next steps I should take.

I would recommend anyone to come here. Dr. Wakefield is down to earth, very pleasant, and so kind…read more The rest of the staff was very sweet as well. I'm terrified of ENT visits because of ear issues I've had all my life. I'm very skiddish when it comes to anyone touching it or even looking in it. This was my first time at this office or seeing her, and it was my first time going to an ENT without my mom. (I swear I'm an adult.. but my mom is an adultier adult and I'm a baby about going to the ENT. Haha!) Dr. Wakefield recognized that I was tense and helped me try to stay calm throughout the visit. She was also much more gentle than other ENTs I have been to. I'm switching from my old doctor to continue seeing Dr. Wakefield. :) Great experience!

Who looks forward to going to the doctor? Not me. Well this time I Needed to go. I was using a q…read moretip like usual to clean my ear and the bad boy came out empty. The cotton and the wax were still in my ear. My hope was that it would just come out eventually on its own...2 weeks later and lots of ear pain helped me to realize that wasn't happening. I made an appointment with Dr. Tamekia Wakefield. The Astoria Location is perfect, right off the N train. I brought a book ready to sit and wait. No need for that as I was called back within minutes. Dr. Wakefield was kind, professional and efficient. I was out of there in 10 minutes with a cotton free, wax free, non hurting ear. If only every doctors visit could be that pleasant.

Dr. Aviva Kagan is the quintessential professional who happens to be a phenomenal human being…read more Patients do not feel like fixed entities as Dr. Kagan shares her medical knowledge in a manner that is never condescending or patronizing. Upon entering the welcoming office buttressed by her expansively lovely manner, you feel a sense of palpable peace that becomes dynamic when you are seamlessly invited to become an integral part of the solution making process. Without self-aggrandizement, Dr. Kagan knows how to translate the theoretical into practical implementation. Her humanistic attributes are only surpassed by her amazingly precise diagnostic skills. An inspiring hearing specialist to be sure !

Good experience, professional pleasant health professional.read more