This is a VERY long and overdue review that I'm happy to post as I'm waiting to get my weekly shot…read more I have REAL issues, from being completely deaf on one side, hearing impaired on the other, severe allergies and now TMJ. I will start by letting you all know I worked in the healthcare industry so I am VERY careful in doing my research before seeing any doctors. I started with this practice in SoHo with Dr. Lopez. Dr. Smouha - Hands down one of the top and most knowledgeable otolaryngologists on the east coast. He performed 2 surgeries on me when he was at Mount Sinai. He is now part of there team at the 5th Ave location. Dr. Lopez - An ENT who is always on top of his game. He listens, asks the right questions, stays on top of the latest greatest treatments. Has truly saved me as I was continuously taking antibiotic to treat my sinus conditions. He is not only knowledgeable but super compassionate. Dr. Kopyltsova - Astoria location was HIGHLY recommended by Dr Lopez. She advised me on what she feels is the right treatment plan for my allergies. So far I'm feeling great! Crystal - nurse Astoria location what a sweetheart!!! I meet with her every week to administer my allergy shots. She really brightens up my day. She is so understanding and flexible with me about my appointments. Jeanette- reception Astoria location She basically saved me from the pain by squeezing me into a tight schedule. Forever grateful! Btw the other front desk girls are also super helpful. Most negative reviews are triggered by a horrific experience with the front desk staff. These girls are gems.

Avoid the allergy department of this practice. While their ENT doctors are excellent, the allergy…read moredepartment operates with inexcusable inefficiency. After allergy testing five weeks ago, I was promised immunotherapy would begin within three weeks. Nearly five weeks later, the practice cannot locate my serum vials or confirm if they've been manufactured. Staff have no tracking system, provide no updates unless I call, and offer no solutions. There is clearly no management oversight of inventory or patient communication. Save yourself time and frustration by seeking treatment at Allergy Express or other practices that maintain basic operational standards.

For some time I have been complaining about doctors and the lack of care I've received recently…read more It's made me generalize in a way that I shouldn't. But today's experience with my mom seeing Winnie was amazing! We arrived early and were taken in early. Winnie embraced my mom like an old friend. My mom consistently saw Winnie prior to the pandemic and switched to a care provider a little closer to home. After some discussion I convinced her to go back to where she was most comfortable. My mom explained some of the reasons she's been struggling with her hearing aids and I shared some of my own observations. First she was given a hearing test and a pair to try on. After more discussion and an analysis of her current hearing, my mom decided to get fitted for a new custom pair. Winnie explained everything and then cleaned her ears before doing the new molds. The level of care, patience, expertise, and warmth was not a surprise given how my mother raves about her prior visits. It was a great experience for my mom and put my mind at ease that she was doing the right thing. Hearing aids are costly but to know that they will be perfect for what my mom needs is all the reassurance we both needed. Thank you Winnie! Highly recommended!

I recently had my annual hearing test with my audiologist, Winnie Feng-Gring. It was a very…read morepositive experience. Winnie is very professional, thorough and explained each part of the test clearly. I appreciate the care and attention and would recommend Winnie for hearing evaluations.

Dr. Aviva Kagan is the quintessential professional who happens to be a phenomenal human being…read more Patients do not feel like fixed entities as Dr. Kagan shares her medical knowledge in a manner that is never condescending or patronizing. Upon entering the welcoming office buttressed by her expansively lovely manner, you feel a sense of palpable peace that becomes dynamic when you are seamlessly invited to become an integral part of the solution making process. Without self-aggrandizement, Dr. Kagan knows how to translate the theoretical into practical implementation. Her humanistic attributes are only surpassed by her amazingly precise diagnostic skills. An inspiring hearing specialist to be sure !

Good experience, professional pleasant health professional.read more

I had a very positive experience and recommend this practice. Both Doctors B and K are very…read morepleasant and welcoming. Dr. K clearly communicated the steps throughout the hearing evaluation. It turns out I was confused about my insurance, which covers the evaluation but not the hearing aids, so I'll have to go elsewhere for those. I should have checked that out before making an appointment but Doctors K and B were very patient and clearly explained the next steps I should take.

Dr. B and her team are the best! I brought my grandmother in for new hearing aids, after a very…read morenegative experience with another audiologist. We waited almost an hour after our appointment time, but it all made sense when we got to see the doctor. Dr. B patiently sat with my grandmother for around 2 and a half hours. She asked her a ton of questions about her hearing issues, current hearing aids, and general activity. She is also the only doctor that has ever spoken loudly and clearly enough for my grandmother to understand. She tested my grandmother's hearing in a soundproof booth, and explained in great detail what her issues are and what could be done about them. I should mention that my grandmother is also legally blind (which throws off a lot of medical professionals), but Dr. B taught her how to use her hearing aids by feel, which was amazing! My grandmother got new hearing aids, as well as a tester pair to use for a week while they were being built. We had some personal issues in the interim, so it took a while for us to pick up the new hearing aids, but Dr. B's office was super kind and flexible! We also got to try them for a few weeks at home before we had to pay for them, which we were able to do over the phone. Fair warning that the office is in the basement of an apartment building which is NOT handicap accessible. There is a ramp to get into the building, but there are two or three small steps to get to the office. The office itself is also small, but my grandmother's wheelchair just barely fit in. My grandmother's hearing is much better, and we are very happy with Forest Hills Audiology!

Highly recommend the Lexington Hearing and Screening Center located in Elmhurst Queens. Testing is…read morequick, staffed with professional, painless and no-fee for screening. This should be part of everyone's annual physical regimen.

I deeply regret ever moving to Lexington School. My experience here has been nothing but horrible…read more The students are extremely disrespectful there's bullying, stealing, and even hidden smoking going on. It's not a safe or supportive place. The PBIS system that's supposed to help students isn't actually helping the ones who truly need support. It feels like no one is really listening or doing anything to fix the problems. If you're a parent or student looking for a positive, safe, and respectful school environment, I strongly suggest you look elsewhere. This school has made me feel alone, stressed, and like I don't belong. I wish I never came here in the first place.

I love Dr Naizam! She is a great professional with the best attitude! Caring and knowledgeable…read more Highly recommend this practic!

I have been going to this Audiologist Group for a year now. They are fantastic! I purchased 2 boxes…read moreof batteries for my hearing aids and they refunded me part of the price back to me. They are really honest. If you need a good Audiologist this is the place to go. Eric Bauer.

I bought my hearing aids maybe 2.5 years ago and still love them. Ira took care of me he was…read moreextremely helpful. Never had a problem only thing I needed service with is a cleaning. Hey wax build up can't be avoided matter of fact I have to make an appointment to clean mine again. I recommended Ira to a few people if they went or not it's on them lol. All I know I'm a happy customer

Thank you Irá for making my uncle hear again!! He felt so…read morehappy she comfortable in your care.

Amazing doctor, friendly staff! What more can you ask for? Dr. Wu is the kind of doctor you look…read morefor your entire life and if you're lucky, you'll find her. That's how I felt my 1st time meeting her. Dr. Wu isn't your average doctor. Dr. Wu listens carefully to your reason for visiting and thoughtfully creates a plan to address all your health issues. Dr. Wu explains what she will prescribe and how it will help you feel better. In addition, Dr. Wu will make sure to check if you need any thing else done while you are there so you don't need to double back and use up another day. If you have any questions, Dr. Wu will give you her honest opinion. I really appreciate her expertise and insight on health issues. I would definitely recommend Dr. Wu to family & friends. Dr. Wu gets two thumbs up from me!

I would give a 0 rating to this place. Extremely terrible attitude. Me and my wife are potential…read morepatient seeking for help from this doctor's office. The phone lady went all nuts and hang up on my wife with nasty and rude attitude. I would not recommend this place to anyone. If this is how they treat people, then they should not be operating. Do not care about patient satisfaction. Forget about it. Will go to other places instead of this one. Not worth it.

They provided an incomplete exam, which we couldn't use with an outside provider. They should…read moreconsider being more thorough and realizing not everyone wants to buy high priced hearing aids.

I have tried to make several appointments and they were cancelled. I have a relative who is…read morelooking for an audiologist who was going to use Clear Sound, they are now looking elsewhere.

I went to Costco and received the very best service, hearing test and wonderful pair of name brand…read morehearing aids for $1799.00 after having shopped with several other hearing aid specialists. The difference in the cost was significant and the service and guarantee was equal to or better than what I was offered with all the other hearing specialists. HearUSA and other non-Costco audiologists will tell you their service is worth paying thousands of dollars more. You be the judge. Check out Costco before you make that dip into your wallet.

All good. They adjusted my aids to fix some squealing at the 90 day mark and I had them replace the…read moretubes at one year.