Best Outdoor Deptartment Store in the Area. Scheels (not Scheel's, not Scheels All Sports) is an outdoor store - athletics, hunting, fishing, tennis, running, biking, etc. etc. They have a nice selection of good quality goods - really nothing cheap here, you will have to shop Wal-Mart for that. Gander Mountain is really much more a hunting/fishing store - Scheels focuses on all outdoor activities, including running, skiing, biking, etc. Great customer service - other stores should send their staff here for training. Polite, helpful, knowledgeable - from the cashier to the store manager. Overall, best retail experience in the Mall. It is in-between Macy's and the Food Court, right across from Chipotle (the Yelp maps are incorrect, at least as of 1-2-2016 read more

Our all time favorite sporting goods store! We have shopped here for years and always have found the sales people to be knowledgeable and helpful. Many long term employees here which says a lot about the company as well as making them a go-to source for experience. Customer service is always good. Yes, we can buy things cheaper online, but have appreciated having a real brick and mortar store with knowledgeable staff. Also appreciate the family oriented holiday closing schedule - our nation needs more quality family time...not more retail time. read more

The place is nice and has some nice people and the bowling game is great for children

Love this place. Easily my favorite store in Eau Claire. I am huge fisherman and typically that's all I purchase from Scheels is fishing gear, but whenever I go in for fishing gear I always leave with tons of other items. I snowboard and golf and they have a huge selection of essential items and accessories for all sports. Staff I knowledgeable and friendly. I recommend Scheels brand items as they 100% stand by their product. I have broken 3 Catfish rods over the last 3 years during some big fights and each time they replaced / let me exchange for a different model everytime without a receipt. Scheels ROCKS! read more

Dude you have zero metal detectors. Compared to a metal detector store you have 100% less metal detectors. That is truly unacceptable please up your game and maybe in the future we can mend this rift. Yours and no one else's, Disappointed read more

SCHEELS in Eau Claire has denied my right to purchase a rifle. What is absolutely disgusting is my spouse tried to purchase in November, after 45 days of no background check being completed, NOT denied just nothing and due to military credentials can take an average of a week to get back based on the prior 2 other purchases he's done in the past 2 years. They told him they are seeing alot more of this where nothing is processed. He canceled the purchase about 2 months ago. I personally decided I wanted to purchase it for me. I am also a veteran and I also hunt with my family. I have been denied my RIGHTS as an AMERICAN by store manager Daniel Holmen and he stated Jeff Pornow to allow myself to purchase the rifle that I ordered from the Reno while standing physically in the store March 12th that the Eau Claire employees told me to do, gave me the number to the store and told me to ask them to ship to them so I could than complete my background check. This is how SCHEELS treats us AMERICANS AND VETERANS Because my spouse ordered first apparently I am banned from wanting that rifle for me and my 13 year old son who's learning to deer hunt for life also. Of course Daniel Holmen refused to put in in writing that they are refusing me with no valid explanation. How many other Americans are being denied our rights? read more

I've had one bad experience: let's start with that. They recommended shoes that were a terrible fit (no arch support when I need arch support) took them back and they helped me find the right ones. The other hundreds of times I've been there, it's been clean, neat, professional, great selection, easily laid out and when I need help finding something, I've had no less than 2 people jump in to help me. It's big box selection with niche small market service. read more

The so-called Shield expert isn't an expert at all he refuses to grab my shoes as he says he only specializes in one field I'm very disappointed in the fact that she can't get their act together and get me good quality shoes and customer service nobody's ever had to deal with this so please do not shop Shields read more

Needed a fishing pole heading up to Canada, passing through Eau Claire I stopped at Scheels. The staff was very helpful and informative. I was shopping on a budget so the poles that were recommended were priced great and had life time warranties. They even res-pulled my line for free! Zero complaints great store for any outdoor enthusiast! read more

Awesome staff, clean store, huge selection. But just remember: Scheel's sells top quality, high end, name brand stuff, so be ready to pay for that. read more