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    Morgan Music

    3.0 (4 reviews)
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    Musical instruments and teachers

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    Neff's Pianos

    Neff's Pianos

    3.0(2 reviews)
    2.2 mi

    I purchased my gently used, but beautiful piano 12 years ago from Neffs. I still love my piano as…read moremuch as I did when we made this purchase. Annually, Jeremy has come out to tune my piano and does an incredible job. He is an Artist and takes great care in tuning the piano perfectly. Being that he wants to get it right, he meticulously puts in the quality time and spends a great deal of time tuning the piano. I trust Jeremy in my home and absolutely appreciate he and his wife's commitment and contribution to our community through their Sales/servicing of pianos and connections/support of numerous Instructors in our community. My children learned appreciation for the Arts through their music lessons. Thank You, Neff's Piano for your presence and love for Eau Claire.

    Made appointment to have piano tuned and he never showed up. I called and he explained that he had…read morebeen running late and rescheduled for a week later. Second appointment time arrived, and he calls to once again tell me he is running late, and we would need to reschedule. Third appointment time arrives, and I get a text that he's running late but still planned on coming. At 5:00 P:M I receive another text that he would not be able to make it as I was outside his service area. I had originally gave my address and specific driving directions and to now say that I was outside his service area was nonsense. It was getting late and he simply did not want to work any later. This company was a complete waste of my time. I am hard pressed to remember when I have dealt with a service company which had such a poor level of customer service.

    Morgan Music - musicalinstrumentsandteachers - Updated May 2026

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