I used to have respect for them and I would always recommend them to anyone but now I won't be…read morebecause I was friends with tom and this year I was at the mum festival and made a special trip to see him and soon as I said hi to him he turned around and walked away from me. So I to him that on Facebook and now he deleted me.so now I wouldn't recommend him or the dealership for their future purchases for automobile sales or service and the car show next year

I would like to Thank Cody Good and everyone else that helped us in purchasing a New Buick Encore…read moreGx. They are very easy to work with. Cody showed us how the instruments worked. This is the first time that has ever happened. I would encourage anyone to go to Bud's Chevy Buick. Again thank you. Tom and Mary Deardoff

Aj Pope made our car buying experience so easy. He was very helpful and respectful. The entire…read morestaff there was top notch and was even willing to stay after hours to get our deal finished. They also gave us a very reasonable offer on our trade in vehicle. I would reccomend this dealership and Aj Pope to anyone looking for a new or used vehicle.

I purchased a 2016 Dodge Dart GT from St. Mary's Chrysler Dodge Jeep Ram after being told…read morerepeatedly that the vehicle was accident‑free, clean, and in good condition. The salesman even stated, "The Carfax shows no accidents." The photos they sent showed no visible damage, and nothing in their communication suggested any issues. The car was shipped to me in Tennessee. I was excited when it arrived, signed for the delivery, and took it to the store to try it out. When I came back out and tried to leave, the car would not start. I went to open the hood to check the battery, and that is when I immediately saw the truth they never disclosed: the bumper was destroyed and there was a huge crack. When I opened the hood, I saw the battery terminal was completely corroded. I called the sales representative immediately. I went back through every photo they originally sent, and the damage they later claimed was "clearly shown" simply wasn't there. Only after I reported the issue did they send a different set of photos -- ones I had never seen before -- and tried to claim the damage was visible all along. It wasn't. I took the car for an independent inspection, and the findings were alarming: Salvage‑yard front subframe Leaking lower radiator hose Bent suspension components Tires showing belt separation Rusted struts, shocks, and brakes Severe rust inside the frame Technician said the rust alone would make him "return the vehicle" This car was unsafe to drive, and they sold it as if it were clean and problem‑free. When I attempted to resolve the issue, instead of professionalism, I received a phone call from Operations Manager Scott Nuttle, who chose to threaten me rather than discuss the situation. That call made it clear they had no intention of addressing the problem honestly or respectfully. After this experience, I researched the dealership's reputation -- and what I found was extremely concerning. Summary of Negative Reviews Across Major Platforms Google/Birdeye: 56 one‑star + 11 two‑star = 67 negative reviews BBB: At least one confirmed 1‑star review describing serious mechanical issues Yelp: Low overall rating with multiple complaints Cars.com: Additional negative experiences reported Across platforms, customers consistently report: Misrepresentation of vehicle condition Mechanical problems immediately after purchase Poor or dismissive customer service Refusal to take responsibility Pressure tactics and misleading communication My experience matches these patterns exactly. I have since filed complaints with the BBB, the Ohio Attorney General, Tennessee Consumer Protection, NHTSA, and my credit union. No customer should ever have to go through this level of deception, stress, and financial risk just to buy a used car. If you value honesty, transparency, or basic safety, avoid this dealership at all costs. My experience wasn't just disappointing -- it was dangerous.