Bought a 2007 Ford Focus 6 years ago, and it is still running great! Just your usual maintenance,…read morebut other than that, no problems!

Ive bought several cars from Joe at suburban motors in Lima. I can't say enough about what an…read morehonest and stand up guy he is. i and my family look forward to many more years of continued business

Had a screw in my tire, made the appointment and they got me in as soon as possible the whole thing…read morewent well they did a great job until an employee got in my car and reversed so fast it made the tires squeal then on the way up front raving the engine several times to sound cool. Now I get it it's a Mustang and you want to show off in front of your coworkers but honestly it's disrespectful when it's someone else's car. I love my car and try my best to take care of it. I've had no other issues with my other experiences coming here but that one really got under my skin. The employee with the "blessed" tattoo should really understand that some people's cars deserve to be treated with a little more respect. I worked hard for that car just for some careless kid to get in it and act like that is ridiculous.

Amazing customer service! I needed new tires for my vehicle and I have an older model vehicle…read more Other places wouldn't put tires on due because of rust, but they did. They were even cheaper than the first place I went too. The primary goal was to make sure my family and I were safe to drive and that is exactly what they did.

I've been a loyal customer since 2015 and I am very comfortable with everything for sales to…read moreservices. The new owners Chesrown ford has continued worth the personable treatment of the customers. My latest purchase I dealt with Blake Ciphers and was a great sales man very helpful with answering questions and not pushy was patient with working me working out with finding exactly what I want and met must haves in my next vehicle

My 2024 F250 Turbo Diesel had to have a complete change out of the fuel system because of…read morecontamination from gas. For some reason it took four days to complete. After spending over $11,000.oo +, they barely provided enough fuel to make it to a refill station. Finally, the tech did not secure the hose connection to the overflow reservoir for the coolant system causing an emergency on the road.

My check engine light came on and Buds had been recommended to me due to them being a jeep…read moredealership. What I hoped would be a small issue turned out to be a very big issue. Scott was in contact with me. Let me know what was going on. What was required for repair was absolutely amazing with communication and explaining what needed to be done and what the timeframe was. When the first initial issue got fixed, it caused another one that they were able to fix and keep the cost low as possible. They made. Sure to check over everything and did an amazing job. I would recommend them to anyone.

So my review is only for the service side, as I've never bought or looked to purchase a vehicle…read morehere. I originally grew up in the area, and I will regularly drive my van the 2 hours from Cincinnati to have it serviced here every time. These guys are honest, don't do unnecessary "fixes" and will take care of you. Both me and my husband have had our cars worked on here, as he owns a Dodge and I own a Chrysler. We were getting his tuned up before heading to Florida a few years ago, and they found some big enough problems to cause us concerns, but knew we had a vacation planned and offered us a vehicle to drive down there if we wanted. Like who even mentions that without us throwing a fit?! These guys. They will help you fight warranty issues too if they exist. I've had some pretty crazy issues withy vehicle, one of which we still haven't found the issue for. They have never not called me to go over literally every option. And give me pricing on every single different type of issue that may come up. They've helped me bypass minor issues that aren't worth the cost of actually fixing in previous cars as well. Like a heater coil that's not needed in summer until I can get the funds. They're pretty good at calling you back and answering every stupid dumb girl question I can ask lol. All in all they're a pretty stellar group of guys who actually want to help.

took my 20 year old Toyota to Elm Street Express for brake replacement. They replace the brakes…read moreas expected but I noticed that there was a noise coming from the rear of the car.. I thought about going to another company but stopped by Elm Street just to ask them if they could look at the brakes. The owner himself took over and he spent two hours going over the problem with a couple of his workers... As time ran out he,,, Josh.. asked me to bring the car back after the weekend giving them time to do some research. I took the car back Monday morning... two hours later the car was ready... I heard no squeals or grinding.. actually no sound whatsoever.. When I went to pay the bill... Josh said.. "no".. we should have found this when we did your brakes.. .. This company, crew and owner are amazing and a blessing to us and to anyone who chooses to go to Elm Street Express..

They recently worked on my mercedes, did an amazing job. Everyone was helpful and friendly. Great…read moreprices too.....highly recommend!!!

I've used Rables for about 3 years now for two separate cars. They're not cheap, but they're…read morehonest and the quality of their work is impeccable. They're really good at giving you options and explaining them. If you're trying to just get your car patched up on-the-cheap, they probably aren't for you. But if you're looking for quality work resulting in a reliable ride, I recommend them whole-heartedly.

Service is okay. Not happy with having to wait a week to get in for an oil change, seems like they…read moreare always having to order the parts and having to come back the next day or two to get it fixed, charging you twice. Last time I talked with a salesperson they weren't very knowledgeable about the various vehicles I was inquiring about. Not impressed.

Don't ever take your car here for repair. The service is awful. They change out parts instead of…read morediagnosing the real issue. So of course you pay A LOT more. Can take several trips/repairs to get everything running right.

We purchased an 2025 Travel Lite Rove XL model 17 FQ early September, Corey Stone was our sales…read moreperson, without a single doubt this was the absolute best experience we have ever had buying an rv in 28 years, and we have bought 10 of them new. Corey was super helpful and kept me up to date with any info he got hold of as we ordered one from the factory. We were in a time crunch as we winter in Arizona and their whole team including Thomas, Jamie and Craig went out of their way to ensure we got it as soon as possible and pushed to get the title so they could get our tags transferred before we left. I can't say enough about this company and will send everyone I know looking for an Rv to them! Thank you Corey for helping us out! There was no pushy tactics to buy anything only offers if we were interested. Top notch company!