My doggies absolutely love coming here! They are always so well cared for and come home happy,…read moreclean, and looking adorable. You can really tell how much love and care they receive. I highly recommend them -- 10 stars if I could!

Amazing work from Makayla! My Charlie looks so cute and…read morehappy when I came to pick him up.

Missy and Larry are amazing and caring groomers. They know if something has changed in your dogs…read moreskin or fur and update you. Very caring

BEWARE- DO NOT BRING YOUR DOG HERE !…read more I placed one star so this post would not be hidden. Years ago this place was awesome. Now they unprofessional / overworked - and they cannot groom. I do not know what happened but they are no longer a place I would recommend. They not only butchered my yorkiepoo's hair and left him with a few scabs, they called me the next day (I believe one of the owners, a male) told me they choose who they do business with and since I am upset about my puppy's cut then I should not bring him there anymore and he hung up. I will be reporting this business to the better business bureau and continue to spread the word.

Watch Out! Got a quote to wash and brush my mini Aussie. $75 to $130. They said it would somewhere…read morein between. They spent about 25 minutes washing my dog and brushing her. I got her back half wet. Charged me $120! I couldn't believe it...never again!

When I tried to make an appointment for my 9 year old Labrador and I said it was every two months…read moreor more I was rejected. And the same situation happened last year. Their answer was "we are not taking any more large dogs" They told me also that they had good long lasting clients that made appointments every three weeks. Customer service is disgusting Good luck with your business

I had called hoping to schedule my miniature schnauzer groomed in the coming days but I was lucky…read moreenough they had 2 cancellation options. Shadow came back happier than ever and looked even more amazing ! Everyone is so nice and friendly from scheduling to drop off to pick up. Pets top has easily become our new groomer !

I love this place , they reopened and with new Managment partners they are doing a great job with…read morethe service . Highly recommended for pet owners that wants to get great service for their money and happy pets . Luna loves conning to get refreshed.

My dog was brought in to board from Sept 3-9. When I brought her in on Sept 3, I left written…read moreinstructions that said the following: Give Trazadone half a pill once a day at bedtime. She can also have an extra half pill every 8-12 hrs if anxious during the day. Cover well with the turkey and give. If she is still anxious, call her vet to increase dose. When I picked her up on Sept 9, I was told that she wouldn't be allowed to come back to the kennel as she "wasn't a good fit". She was extremely anxious to the point that she was shaking and had to be hand fed. Unfortunately, when I arrived back home and counted the trazadone, I saw that no extra doses had been given, just the bedtime dose. The pill bottle itself even said give extra if needed. My instructions also said "If she is still anxious, call her vet". When I called Countryside, I was told "We never call vets". The problem is, I wasn't called either and my dog was allowed to be extremely anxious when she could have been medicated. I would like to know why my dog was allowed to be so scared when Countryside had extra medication to give her and failed to let the vet or me know that she needed an increased dose. Countryside suggested I get a home caretaker. My dog won't let anyone in her house. She's be very abused prior to our rescue. I've been working with a trainer to help. I sent an email asking for review by a manager or above, but got not repose from Countryside.

I used them for a few years before Covid and everything seemed good except for a trip we took to…read morehelp our son move. My truck broke down and had to be repaired in Maryland so we were a week late getting back. I knew the food would run out so I called and spoke to the manager. My dog was on a special diet. I told the manager to go to Hamby Road Animal Hospital to get more food and have them call me for my credit card. No one followed through and when we got back my dog had lost two pounds because she wasn't getting enough to eat. It was very noticeable when I picked her up. Then Covid started and the lobby shut down. There were less employees too so for years now I've never seen the dogs outside like I used to. Plus our dog seemed hoarse the second to last time she was boarded there which struck us as odd. Last March 2023, I had to have surgery. We boarded our dog for only two nights. When she was picked up, not only was she hoarse again but she had to poop 3 times in a row. So we surmised she was put in her room and ignored. She would only bark if she need to go out or wanted her play and walk times I was paying for. Our dog was so well house broken that she held her poop and barked to be taken out so much she got hoarse. We decided that she would never go there again. She is dead now from cancer but the two trips we made last year before she got sick, we took her with us. We decided not to use this place anymore.

My dog was ready in an hour and a half. Full groom and they did a great job. I hate leaving my dog…read moreat the groomers for ~4 hours but I get why I usually have to. I genuinely don't know how they did it in that time but I'm not complaining. They cut her the exact length I asked them to and her cut was nice and even, which doesn't always happen at other groomers. She wasn't overly thirsty or itchy or licky when I picked her up and she seems like she generally enjoyed herself while she was there. (What I assume is) the owners dog came out to greet me when I picked my dog up and he was SO sweet. It was like he was saying bye to her, very cute. We will definitely be going back.

Thank you to Paws Pet Salon for taking great care of my dog…read more Unfortunately she had experienced digestive issues while waiting for her service causing me to come pick her up earlier than planned. The team both cleaned up my dogs poop 5 times but also gave her bottom a bath before I was back to pick her up. Your dog could not be in better, more caring hands!

I've been taking my two dogs there for a total of 6 years and I've always been happy with the job…read morethey've done and I would recommend them to anyone.!

So kind and gentle to my grumpy and difficult 16 year old terrier. I wouldn't go anywhere else.read more

My dog loves going there and playing with all the other dogs! He has a great time and is always…read moreexcited to go back and tired when he gets home!

We've had a great experience with Puppy Haven (Johns Creek). Our golden retriever puppy Hutch is…read morevery high-energy and social, and this place has been perfect for him. He gets plenty of group play time and has clearly made a lot of canine friends. One of the funniest (and most reassuring) things is how excited he gets at drop-off--he bolts in like a kid seeing his friends at school and doesn't even glance back. He always comes home completely worn out. The staff is friendly and attentive, and the facility seems clean and well-maintained. Overall, a great option if you're looking for a safe, social environment for your dog.

I respect groomers deeply and none more than Furry Friends. Cindy's team are very careful and…read morethorough. They also don't sugar coat things so take a truth pill if you think your baby just needs "a little trim" after a year. Wonderful experiences over the past 20ish years with the Furry Friends. Do try to schedule grooming weekdays to reduce the mass rush of the weekend for your pet's sake and the team's!

I am a full-time traveler with a grumpy miniature schnauzer. This is the only place I can take him…read morefor grooming where he is not difficult. They also have the best schnauzer cuts. He has been groomed at different spots from FL to AK with many places in between. This is the only place that doesn't stress him out.

Rex's go to for a spa day or play day. They have always been someone I can depend on. I can always…read morecount on the Haven!

My 4 month old puppy Raven is new to Puppy Haven in East Roswell. She's a rescue so naturally her…read morecomfort and happiness were a top priority for me. Not only does she have such an amazing time playing with the other dogs, but she quite literally does not want to leave when I pick her up from daycare. The smile that I see on my puppy's face through the pictures on instagram is worth everything. I know she is loved and having her needs attended to by the staff, which instills a great sense of trust that I have for them. What sealed the deal was the staff calling me immediately when my dog lost a baby tooth. Despite it being such a minor incident, they monitored her closely and made sure she was comfortable and happy until I picked her up. I live over a hour from the East Roswell location but still take my puppy there at least twice a week. You simply cannot get this level of trust anywhere else.