We stopped into Illinois Window Shade Co. because our Somfy motorized shade stopped working. In a…read morematter of minutes Bill Lightfuss had it running again. This place has top notch service and people that care about their customers. We'll be back soon to have our bedroom shades replaced. Pete Lambert & Arvin (Bobby) Jalandoon

My experience with Illinois Window Shade Company was positive all around. They specialize in…read moremotorized roller shades, but they carry several other types of window treatments as well. My wife and I went with honeycomb shades for our bedroom windows at home, one of which is also a balcony access door. Their customer service was extremely helpful. Our balcony access door was kind of a tricky set up but the sales rep was a total pro and came up with a perfect solution. Yeah, the pricing was higher than the others but their expertise was well worth it. I'd recommend Illinois Window Shade Company without hesitation.

Zee was very helpful in my mattress selection…read more As a newbie who usually just orders their mattress on amazon, and not knowing the wide array of different options. Zee took the time to really have me understand my choices and helped me ultimately pick the best mattress suitable for me. Definitely would recommend.

The worst customer service experience ever in my entire life, i can't believe it actually happened…read more I felt deeply insulted from the owner's aggressive language and disrespectful attitude. Just because I said I received a damaged product. He called me a lair and no integrity as a Christian. I was extremely shocked by this horrible customer service. Here is the story I purchased two Fotlie Range hoods from AM Center which is the Fotile Agency. First one for my parents was fine, but unfortunately the second one for myself was found out damaged immediately the box was opened. As the picture shown, it was heavily smashed on the surface top. I contacted the owner of Fotile agency via WeChat Friday noon, but no response at all. Since it's the weekend, so I didn't want bother much. So I waited until Monday morning, still no response, so I called three times finally he answered the phone, I told him we have contacted him last week, I simply explained the fact which is the truth of the smashed product. Suddenly he started yelling and screaming saying that he had been sold so many of this products and all damaged must be caused by customers, most of the time caused by improper installation, so I must be lying about the it, I said I was telling the truth. It is what it is. and he questioned me how can I be a religious person and not having the integrity. Excuse me??? How dare you judge my faith!!! Besides, you haven't even seen the damage product in person, already giving the conclusion? All the broken glass pieces were in the original box and there was even no fingerprints left on the product, the product itself still in the box wrapped with foamed plastic, because we never took it out of there.besides that, all four corners are perfectly fine, if like he said we dropped or hit to make it damages, it would be leaving any sort of evidences like broken corners! Anyway, we brought it back after that horrible phone call, he refused to take it in at beginning, since we insisted, so he took it, and of course he was extremely rude and mean to me. After all the nonsense talking, he said he would contact Fotile to do the inspection. And then ? There is no solution afterwards... I could never thinking about any business would treated their loyal customers like this. Customer service is the key, Need solution? Refund or replacement? Is that simple? Save your money and go somewhere else

This is a long overdue review of a solid walnut standing desk that Brokenpress Design built for me…read more Simply put, a year later I'm still in love with my desk - it will be a piece that I keep forever. The design process was simple - I gave Alex a few ideas of what I was looking for, he sent me a sketchup of the desk along with a quote (which was quite reasonable), and several weeks later he delivered the desk. The desk is beautiful, and very well built. On delivery, Alex explained a few of the details in the build and finishing process that help to ensure it will look great for years. In the interim, he sent me pictures of the work in progress to help with the anticipation! I plan to work with them again in the future for another piece for my office. This is real furniture, built by hand, that will last a lifetime - the kind our parents and grandparents had (only better)!

We had a phenomenal experience with Brokenpress Design. Alex worked with us to create our floating…read moreshelves in a style and price point that was comfortable for us, resulting in the beautiful, dark wooden shelves of our dreams. After a shipping SNAFU, Brokenpress was prompt, responsive, professional, and helpful -- even to the point of guiding us on best hanging methods (we are in California). I highly recommend utilizing Brokenpress + Alex for any of your custom furniture needs for both quality of product and fantastic customer service.

Michael Del Piero is an incredible designer, with a unique eye for creating spectacular spaces…read more I've had the pleasure of working with her over the last few years and would highly recommend her to anyone looking to hire one of the most talented designers in Chicago.

Would never use this company even though they came highly recommended from a buddy of mine who…read moreknows John personally. No follow-up, no return phone calls. Absolutely terrible customer service. If you're small and not a big job, you won't hear back from them, go somewhere else, even with pictures sent over. 3 different times I was told I would hear back from them.

I've been using Chapman Shower glass for years and now office is closed and no answers. Already…read moregave a deposit and have called and left messages for days. Had a scheduled install date for this past Saturday. Not sure if they went out of business or not but has no problem taking my money. Be careful.

11/2021 5* WOW! They are great here! Needed new glass in a window. Just brought it in, dropped…read moreit off and a few days later it was ready. Half the price of what I was quoted from others (who would not accept drop offs, only sending people to my home multiple times to do it). Lady inside is totally personable and helpful. They earned my business from now on! I completely and totally recommend them to everyone. This is the way business should be done. The right way, and with care. Thanks to everyone there for taking care of our window. We really appreciate it!

Ardmore Glass and Mirror came out to look at our patio doors after we got a quote from a high end…read morewindow "factory direct" company that blew our socks off with a quote of $5,300. Ardmore charges $250 for the visit whether or not they do anything, but if they can fix it, they don't charge anything extra. Long story short, they arrived on time, took the door apart, fixed it by replacing the wheels and locking mechanism for nothing extra. They were polite, prompt, and very professional.

They did an amazing job on my kitchen! The cabinets look beautiful, and the team was quick to…read morerespond and super helpful through the whole remodel. Highly recommend!

I have repeatedly called this company's 773-525-8667 and 800 number of which I was met with someone…read morewith an accent who would not identify herself and repeatedly asked me who I was that is no no consequence unless I was assured to be calling the correct company for my needs to hire. This person who is the first and now final impression that represents your company has hung up on me several times (five times) is adamant that I give her my name which is no consequence beneficial to her. Rather, and rest assured, I am not being difficult just trying to connect to whom I may concur as to the type of installations I desire and need to have! I don't feel that this person who refuses to identify herself and give ME the information I request for whom I need to speak with but would rather be indignant to pursue her stubborn pursuit of my name and no other info. Meaning, as she stated, no name, hung up!!!!!! Just thought you should be aware of the consequences of the image this woman portrays of your company. Wonder what would happen for services paid for if something went wrong! Have to think twice when there is no one to contact except this loser who keeps on hanging up! IT'S HER WAY OR NO WAY! ===========================================================

They were fast and efficient; took two days from measurement to final install of my beautiful…read morekitchen counters. Brenda the owner kept me up to date with each step; from coming to measure, to purchasing the material, to the install date. Their price was unbeatable, believe it because I went through 12 different estimates to get to them. I am very happy I chose them to install my counters. You will not be disappointed if you choose them because their service and price is excellent!!!

This company has turned out to be the worst company I have ever dealt with. I waited over a year to…read morewrite my review because I needed to see how the counters lasted first. I'm glad I did. Our quartz countertops started to get stained and then started to get little tiny holes in the stone. I contacted Brenda, who said we needed to seal the quartz every 6 months. WRONG. Quartz countertops do not need a sealer because, in fact, adding a sealer may ruin the quartz. When I asked Brenda to simply come and check out the counters to see what was wrong, she refused. She CLAIMS she is no longer in Chicago. They have the worst customer service ever. I will be contacting the BBB. This is ridiculous. Stone countertops are not cheap and we chose quartz for a reason.