SCDMV here on Orleans Road across the street from Citadel Mall is a great spot for all DMV issues…read more Check in person is very efficient and knows her job. The numbered tickets are a great system keeping clients moving!! I like this location because big space and lots of chairs to sit down while waiting. Helpful Staff easy process for me getting an updated Real ID! Easy 5 Stars !

Let's face it- all DMVs are stressful and unless you're 17 and excited to start driving, you're…read morenever there for a pleasant reason. I have seen SCDMV go through many iterations and locations and I believe this location at this time is doing a great job. You start waiting in a line to learn which line you should be in. I know. At this point though they have it worked out pretty well and today the person at this first line was able to help me (turn in plates of a sold vehicle) so I don't have to wait in another line!

There's no joy in Mudville when the calendar shows DMV. To press the point a bit harder I added a…read moresticky note to refrigerator and the front door. Three of the buildings sides were overflowing with vehicles. Through the glass, at first quick glance, I commented to myself about the comparative components of a human fish tank, cimplete with winding lines and festering peoples patience. The number assigned to me was twenty digits away, pleanty of time to fill out forms and double check your answers, its always a good idea to bring your own writing instrument. One by one the numbers came and went as did their ticket holders, hallway lines now stretched to the doors on two sides. Through it all, employees kept a wonderful pace of work flow, undaunted by the multitude of customers that seemed to enter at a relentless pace.

If there is one place on this earth worse than hell, it's the DMV. For a little background I've…read morelived in Kansas City Kansas, Charlotte NC and most recently Austin TX and of course I've had to deal with vehicle issues in all those states. With that in mind and giving away the ending up front, Summerville DMV is the worst in many ways. First off, the people there are fairly nice so I have no issue with them however that's where the pleasantries cease. In Texas the DMV takes max 30 minutes. My 3 times at the Summerville DMV has taken an average of over 2 hours. In fact, besides Weds, they open at 8:30 am and I get there 30 minutes early to a line already wrapped around the building. That's right, 30 minutes early and you're late. Next up a small tip, before going visit the website and print/fill out all your paperwork up front. I will say this process could be sped up if this part was automated and could be finished online, but I digress. After finally getting a number, be prepared to sit or stand as seating can be limited. This will take at least another hour. The next issue I have is the state nickel and diming us everyway they can (vote wisely people). For context, a license in SC cost $25 where as TX is $10. After moving here I had to switch my plates out. Plates in TX are $20 when I moved there, here it's $350. I asked the lady, what the heck the costs are for and she explained to me: This supports freeway infrastructure (FREE way?), the plate, the county and sales tax. That is by far the most expensive I've had in the other 3 states I have lived in. Also note Texas doesn't have state income taxes..... Next up two of my visits the agents had computer crashes, in fact the last time I went the lady told me her computer crashed twice before it crashed on me, thus having to redo the process. This was another slowdown that should be addressed and considering they get so much money for services they don't provide new computers should be a no brainer. Finally, I think they have a staffing issue as they have approximately 30 stations and they're never more than 2/3 filled. In my opinion put a body at each terminal and get more people in and out quickly. Overall, I don't think it's fair for me to grade SC DMV vs other states b/c, and I'm going to be brutally honest here, SC processes and standards have always stunk (lived here before I moved to other states). But what I can judge on are inefficiencies and price gouging that occur. While there are other DMV options I feel it will be much the same so we're kind of stuck as this is what was voted for. I'm not saying anything new so I'll end up with this; I hate the SC DMV.

This is the only DMV I event go to because they have the best service. I recently had to renew my…read morelicense and figured I would do the Real ID while I was at it. I looked at what I needed online, gathered my stuff and looked at wait times that they post online. The ones closer to me in North Charleston and West Ashley had long wait times posted but Mt Pleasant was like 10 minutes. Plus I'm already familiar with this location so I drove a little further to come here. I did end up waiting 20 minutes or so for my turn, put the numbers were moving quickly. When I got to the counter, the attendant was so nice and helpful... none of that cranky attitude detected anywhere. I paid my fee, got my new photo and had a new ID in 30 minutes total.

I had to wait a really long time the day I came in for some paperwork to be processed.read more

Still under staffed for many transactions types and I had to return due to delays. But all things…read moreconsidered, I think the Leads Ave branch has it going on. I went just as lunch was over on a Friday and was in & out in 38 minutes. So I can't complain too much... CONS: I doubt any were sitting in the lobby, but it wasn't as customer friendly as I would have expected when the goal is to collect taxes. PROS: I think just about everyone employed there is one.

the lady at the front desk when you first walk in to get you're ticket number was extremely rude…read moreand impatient. As someone who works in customer service I found her attitude horrible for someone who's face is the first thing people see when you walk in.

Located at the intersection of Sweetgrass Basket Blvd. and the IOP Connector, I utilize this…read morefacility for DMV services and the County Treasurer/Auditor to pay property and automobile taxes. With plenty of parking, then a quick stop for a security check, service offices are just a turn down the hall. Of course, there's always a wait at the DMV; however, across the hall at the Auditorium/Treasurer, there's never a wait, in fact, there's rarely a line. The employers are all pleasant and I'm walking out with receipt in hand in under two minutes.

I went to the SC Department of motor vehicles this morning at 9:30 AM when they opened. I knew to…read moreavoid Mondays and Tuesdays. I was taken in 10 minutes. I had a request that they hadn't seen before so it took them a little bit of time to research it. Then I paid for license renewal fee, got my photo taken and got my updated driver's license. I was out the door 45 minutes after I had entered the DMV. Very nice people! Everyone was friendly and welcoming. The atmosphere was casual and relaxing. No tension! The last time I was at a motor vehicle dept was in Brooklyn, New York and it was the total opposite and it was an all day affair.

Perhaps I've been traumatized from so many other bad DMV experiences that this place was AMAZING!!…read moreBy the time I filled out paperwork they were calling my name. The woman who helped me was kind and communicated clearly. Great experience.

This is actually the DMV but Yelp wouldn't change it when I submitted an edit. I've been here…read moremultiple times and never had to wait terribly long. The last two times have been for my daughter's permit and the staff was quick and efficient in helping us through the process of the knowledge test, paperwork and then, most recently, a renewal. The fees for a permit are very inexpensive ($2.50) so can't complain about that.

They weren't friendly at all. I called and emailed to let them know that I was running 10 minutes…read morelate because of an ACCIDENT just down the street from them. They didn't pick up the phone as usual so I left a voicemail and emailed. When I arrived, luckily no one else was even there, so I figured it was no problem. I walked in and the first thing the lady working said was "You're late you know that?" Ummm yes. That's why I called and emailed. And she's like "we can try to take you as a walk in." THERE WASNT EVEN ANYONE ELSE WAITING. Sooo unprofessional.

Just recently shipped our car from here and the process went well. The people there were extremely…read morekind and answered any questions we had. Shout out to Wendy! My husband called and emailed her the most and she was extremely helpful. The process did not take very long at all.

DMV in Ballentine SC, between Chapin and Irmo…read more I have found this location to generally be able to get in and out with not too long of a wait. Upon entry you speak to person in booth that issues a paper ticket number like a deli. The numbers are different based on what service you say have come for. There is a large seated waiting area where you fill out form given with provided clipboard/pens lined on wall. Numbers are announced over loud speaker and displayed on TV screens throughout listing up to 6 numbers. There are around 6-7 active counter windows distributing the service varieties. I find the wait during weekday mornings to be between 15-20 minutes before get to a window. I would not count on short wait times in afternoon close to end of day as I've witnessed the line out the door just to get the paper ticket. The employees at windows are jovial as can be considering it is the DMV, I have not had a bad experience. One negative beside occasional long waits is sometimes they will direct you to stand and wait. I do not think the ticket system has always been used here but the implementation has been a big plus.

This DMV delivered when I visited :). I think DMV in general, across the nation, has a negative…read morestigma. From my previous home state living for 50 years, this DMV was a 180 degree delightful experience and was in and out!