What is their problem!!!!! The shirts come back an absolute mess. It looks as if they put on skates and rolled over the shirts. Starch? A foreign concept. DONT USE THEM. We shall NEVER again. . read more

Despite their average standing, I'm going to bring Scanlon's Cleaners to the front of the class. After inquiring about dry cleaning my 8, 96" L Pottery Barn linen curtain panels at a dry cleaners elsewhere in Kingston, NY, I quickly made a U-turn for better pricing. Now granted, that dry cleaners is eco-friendly and what they were charging was $40 a panel. $320 in the end? For curtains? No. While Scanlon's on Ulster Ave in Kingston, NY isn't organic, they came in at $15 a panel. Done deal. Scanlon's is what you would want from a cleaners: tidy, offers same day dry cleaning, ironing+laundry services and has a detail website highlighting other services such a leather and Ugg cleaning, wedding dress services, etc. Do ask about repair+mending services- if any. Hubs chose his shirts to be hung instead of boxed when he dropped off them off. Unlike other cleaners where you pay when you pick up your clothes, here, you have to pay(?) upfront when you drop off your clothes. Regardless, Chris and his team actually gave my linen curtains the care they deserve and hubs' shirts had a nice crisp to them. The turnaround time was great between dropping my curtains off and picking them up. Hassle-free, prompt and great pricing. read more

Scanlon's Dry Cleaners - Frontal - Sewing & Alterations Near Me - Kingston, New York

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It took 10 days to get a pair of pants back at Rhinebeck. I was supposed to be called but I had to check. They were not ironed properly.

I needed to have a couple of things cleaned and pressed for a trip. Unfortunately, I waited until the last minute. They said they could give me 24 hour service, but it would be an upcharge for it. I said fine, it needed to be done. Even with the upcharge, the price for the two items was very reasonable. Everybody was friendly. They said they would text me when my clothes were ready. I never got a text. I got other texts from them, asking me to rate their service. But as to my clothes being ready, it never happened. I just swung by when I was in the neighborhood, and by then they were ready. Other than that, good service. Thank you. read more

Always good dry cleaning & launder/pressing service at this place! Definitely the best in the area! read more

Paul was so absolutely helpful with what we thought would be an expensive zipper replacement on a beloved coat ... rather then up sell us he replaced the zipper pull at a very reasonable cost. We will always use Scanlon's for our cleaning and repairs... Thank You! read more

If I could give Scanlon Cleaners of Kingston, NY a zero I would. They completely ruined a vintage jacket. When I spoke the the manager he was was extremely abbrasive, rude, condescending & insulting. It's such a shame because the previous owner, American Cleaners, was excellent. read more

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Fast service, text alerts on when to pick up your order, and items were returned in nice condition. Would return.

Reliable dry cleaning and good service. Fast turnaround and you can get a text when your order is done.

Everything went very well! They're a very efficient operation. They texted me when my clothes were ready.

Terrible dry cleaners with unprofessional, untrained and grubby staff. Machinery breaks down frequently, and they don't know how to press clothes. NOT AT ALL. My blind 96 year old grandma can press a shirt better and without equipment. Look, it's Kingston. There's very few people who need properly dry cleaned clothing. So perhaps the standards are just terribly low. Still, they broke a zipper, can't press clothes, couldn't finish my order in time, and still cost a pretty penny. The owner must be a joke--and I stand by that statement until new information presents itself. He's not active in the community and doesn't respond to customer complaints. I call them Scamlons. They are absolutely the worst dry cleaners I've experienced in 15 states. If you value your clothes, take them elsewhere. read more

I've used this service for years n years n it's never changed. They opened another branch uptown, I believe, but the original site on Albany Ave looks the same as it has since the beginning. They stay on schedule and the staff are ok. They seem to have a tough time with winter coats but I have two dogs. They're great with business and formal clothing. read more

Hit and miss. Mostly adequate but on more than one occasion I've retrieved garments that were badly misshapen because whoever pressed them was clueless or didn't give a sh*t. So you're taking your chances. The problem is there is no nearby competition, so Scanlon's can get away with mediocre work. The only other dry cleaner in Kingston gets even worse reviews. read more

Extremely high priced and sub par quality. Not what one would or should expect for the outrageously high prices charged. Service is okay but nothing overly special about it. What they have going for themselves is that they have a monopoly and control a large swath of the market area so there is little choice for competition and other facilities utilize them for their processing therefore it's difficult to obtain service without having to pay their excessively high prices. The area and surrounding area definitely needs competition! It lives up to the old adage "Taken to the cleaners". read more

I brought my daughter's silk dress to Scanlon's loaded with water spots, a wine stain and more. They dry cleaned it then wet cleaned it then spot cleaned it. It is now wearable again. They were so patient! I know they did their best effort and I couldn't have asked for any more from them. There's a reason they have been around for decades! read more

My first and last time using this dry cleaner. I brought two suits in for dry cleaning, they were in perfect condition when I brought them in. I picked them up in the evening the following week. The following day I was taking them out of the plastic to put them back in the closet when I noticed a hole. I inspected both suits and found 12 holes in one jacket, two holes in the other jacket, and two holes in one pair of pants. I'm positive these were not there when I dropped them off. I brought the suits back in to have them inspected. They kept them for a couple of days and then I was contacted by a manager, Casey, who informed me that they were moth holes. The two suits are stored in different locations of our home. I've inspected both closets thoroughly and have found no evidence of mods. My wool jacket that was next to one of the suits has no moth damage. I am positive that this damage did not occur in my home and that the holes were not there when I brought the suits in, but they took zero responsibility. read more

I've been using Scanlon's for years and just started using their pickup and delivery service... Very convenient!

Rude. Not especially proactive or solution focused, such as not telling you there is a stain still on your clothes. And when you point it out they are shiftless and unwilling to offer solutions. Also overpriced. This is the second time this has happened to me. I won't be back. You've taken too much of my money to treat me this way. PS. Fire the grubby guy with the red hair. read more

Great customer service at a great value. Staff is always helpful and friendly. They do a wonderful job.

This is based solely on getting a rug cleaned, which they say is one of their specialties. The information on the website was consistent with what I experienced - 10 days and $2 a square foot. I had purchased a 5x7 area rug from Goodwill and it was covered in white pet hair - besides that, I was hesitant to bring a rug in my home with my dogs before having it cleaned. I didn't want to bring fleas in! So it did take 10 days, and I never got a phone call (which I discovered when I picked it up was because they had my phone number wrong) - when I got there they brought it out and the man explained that they vacuumed it a BUNCH of times and there was still some hair on it, and offered to vacuum it again. At this point I'm a little worried, but I paid and left. Got it home, unrolled it, and while there was a LITTLE hair still on it, it wasn't that bad. I did find a big nail (hardware, not finger - or oh god, toe) in the rug. I would for sure take rugs here for cleaning. The end. read more

Pick up and drop off service is great. So convenient and the messaging is thorough and you always know status. Reminder "tomorrow is pick up day". And then "we have your clothes". And then "we have delivered". It's definitely worth a few bucks to have one less errand to run. read more

Ive had everything from tuxes to suits, my service shirts (button down embroidered logo shirts for my business) to everything else needing a great cleaning. They took care of my clothing, haven't lost a thing yet, and always friendly and quick. I couldn't ask for more (Except maybe free dry cleaning....) Great work, and try the wash and fold....10lb minimum and they do a great job! read more

I wish I could say that American Cleaners and the cleaning businesses affiliated with them were operating at the highest level. After doing business with the store in Kingston for years, I regrettably made the decision to bring my dry cleaning elsewhere as there were just too many errors in their serviice delivery; shirts to be folded came back on hangers, jeans that were to have a crease did not. In spite of Clay's extremely professional attitude and many too many times of these kinds of mistakes happening, I stopped doing business there. After several months, I decided to bring shirts to be laundered and folded to another of their stores, the Governor Clinton Cleansers in West Hurley. Alexis, the store person was polite and friendly. When I brought my boxed shirts home today, I discovered that not only were the shirts shoddily folded, but there were no cardboard inserts included as had always been the case. As a frequent traveller, keeping my shirts pressed and boxed is an important consideration for me. Unfortunately, the lack of follow-through from today's transaction confirmed my decision where not to bring my dry cleaning. Instead of even apologizing for the mishap, the person that answered the phone was defensive, and unwilling to correct the situation. The only thing he offered was to have cardboard inserts delivered to the store, requiring me to drive half an hour to pick them up. Service is all about making and keeping your customers happy. It's really not rocket science. I wish that with all the years of experience that Scanlons has, they could remember this simple fact. read more

I have spoken personally to Casey(The Owner) and I couldn't be more happy with our resolution. He has went above and beyond to handle our issue once he was informed of it. Thank you read more

Best dry cleaners in the area! Great service, friendly and helpful employees. We've gone to the Frog Alley location for years and have never had a problem with our dry cleaning. Always ready on time. And the Scanlon family are great supporters of the community. Very highly recommended!!! read more

Not pleased with the amount of starch in my shirts. I have asked for heavy starch and a military press but got nothing but a limp shirt.

This is the dry cleaner I use in Kingston. Turnaround time is excellent and they usually do a great job with cleaning. The prices are fair and they sometimes have specials so that is good as dry cleaning can get to be quite expensive. I always get my coats cleaned after winter and that can add up as I have a lot of coats. read more

I am a long time customer at Scanlon's dry cleaners. Friendly customer service and items always returned as expected in 48 hours (or less if needed). Their frequent shopper program is a real plus. And don't forget to sign up to receive emails...lots of coupons! Thank you read more

Great people, always friendly. Clothes come out fresh and clean. Orders always ready on time. I wouldn't go anywhere else. Thanks for the consistent terrific service. read more

The best! Great service, they feel like family! Can always count on the Scanlon Clan!

Dry Cleaning done right! American Cleaners has been handling my cleaning for the better part of a year now, and I have to say, I am BEYOND thrilled with the quality, care and customer service I receive every time I walk through the door! My most recent experience is my favorite. As a working, single mother of two, sometimes my schedule doesn't always fit my "schedule". With a hectic work week done and an even crazier traveling weekend approaching, I knew I would have barely any time to stop and pick up the dress and suits my boys and I needed for the trip. When I called and spoke with the staff and informed them that I was running late, their first words were "take your time and drive safe. We will stay open until you get here". Not only did they go the extra mile to stay open, but my items were waiting for me when I got there, and they were cleaned and pressed perfectly! That kind of customer service and genuine care for customers is not something you find anymore, anywhere. Thank You American Cleaners for always doing an incredible job with my cleaning and for making this a place that I will return to again and again!!! read more

This is THE only dry cleaning business that i will entrust my clothes to. Excellent customer service and garments are ready in 48 hours. Plus the frequent flyer program is helpful. They have expanded to several other venues in the Kingston/Rhinebeck area. And they clean Uggs! read more

This is a great cleaner. The staff is always friendly and helpful, and the clothes always come out perfect. I've been going here for 10 years, and I recommend them to everyone. Bob D. read more

Convenient, easy to get to, pleasant people to do business with. Community orientated.

We have been taking our cleaning to American for 6 years and never had the kind of experience stated in the one star review. Whenever there has been a problem stain issue they put a special tag on the garment and/or the hanger to let us know. Basically, American Cleaners has always performed as expected. read more

Friendly staff who do a great job with suits, shirts, etc. They have also been expanding their services which expand the flexibility and access. Thanks read more

Great staff and great service! I have been bringing my laundry and dry cleaning here for years.

Consistent excellent customer service. Very efficient check in and check out process. It's always nice to see the younger generation who display professionalism and are very courteous. Thanks Scanions! read more

I have been a customer of the Scanlon Family dry cleaners for as long as I can remember. Never late, great customer service and always professional. Scanlon's is local family business, shop local! read more

There are no dry cleaners in my town. I frequently shop in Kingston. Tried them with a Groupon. Pleasant, accommodating, and knowledgeable. They have my business! Worth the drive from Windham. read more