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    Amazing new kitchen!
    Matt H.

    SC Properties has been managing the building I live in for about 3 years. The owner of the building bought it about 5-6 years ago. The "property manager" they retained did absolutely nothing to improve the building and was totally non responsive. When SC came on board, Bob Guglielmi introduced himself and said he looked forward to showing me how things would be better under him. Fast forward to now and I'd like to give him public recognition for keeping his word. Between him and Andrew Guglielmi, the building has seen improvements that I am sure haven't been done in decades. The building is standard SF old; probably around 1910 or so. Despite a very responsible owner previously, it had gone into disrepair and overall it was in bad shape. Bob has spearheaded major improvements including top to bottom painting inside and out, water damage repair, new carpet, gut renovation of units that became vacant to make them into modern and very nice apartments, and more. We have been in our unit for a very long time unfortunately and fortunately, so it was in very dire need of some improvements. The kitchen was straight out of 1940, no exaggeration. The decrepit counter was peeled off, the pipes under the "sink" leaked incessantly, the bathroom tub tile had mold and cracking and peeling that I tried to repair myself at times but proved too massively damaged and ancient to fix. I escalated the issues to Bob recently and he immediately agreed to make improvements. He came up and met with me and his best contractor, we devised a game plan and then while I went out of town for 2 weeks for the holidays, they actually, unbelievably to me still, managed to more or less completely re do the kitchen and the bathroom. Somehow, they removed all of the ancient "tiling" in the shower / tub, even installed a normal smaller bathroom window with a screen (never take for granted screens for those of you that have them which is just about everybody not living in one of these old buildings), new shower fixtures, and in the kitchen a custom made cabinet and sink. I forgot to mention, the flooring in the kitchen was so old that it couldn't even be mopped. It's one thing to do such major renovations and improvements to a unit; you'd expect this only when someone moves out. To accommodate us and do all that in 2 weeks just to make sure we are happy in today's world seems unheard of. This is how things USED to be, but now? I didn't think I'd ever see it, to be honest. Bob proved me wrong. A final note: as extremely busy professionals I do think tenants need to take repair requests with a grain of salt. Unless it's truly an emergency they may delay in getting back to you. Their online portal repair request system works well and helps them track the many repair requests that they may get hit with. There have been times of miscommunication about some requests I made which did get kinda frustrating but I have better success using the portal and knowing from my own experience how impossible it is trying to manage endless requests for help at work over e mail some kind of tracking system is a must. This is a loooooooong review, yes, but I have been so jazzed about my new kitchen and bath that I felt it deserved it. Thank you Bob and Andrew for the excellent service.

    31Oct18 RUDE response re/ parking from Dan Mulready
    Charlie B.

    The absolute WORST! I've had to wait to write this review since 2018, as finally SC Properties is NOT managing the building, for fear of retaliation and negative repercussions. Namely Dan Mulready, who is listed as the property manager...HA! And for the management team covering for his unprofessional and incompetent behavior. The only person at SC Properties who was professional was the maintenance technician, Jason. On time, professional, friendly, competent and kind. Too bad he's not running things.... Our building received notice in Sep 2018 that SC Properties was taking over the property management from it being family managed by one of the siblings. And I've resided here since 2015. And loving where I lived plus the landlord. All of this was about to change... Right out of the gate, Dan showed his unprofessionalism to not introduce himself to the tenants and showed his rude aggressive hostile communication tactics from the very beginning. So much so that the longest residing tenant who moved in before me VACATED and left, after having so many terrible dealings with Dan. This was not good news for the tenants left... In Oct 2018, there was an incessant ringing of my doorbell as I was working from home and on a call. Putting my call on mute, I opened my front door and looked outside downstairs as there was a guy with glasses asking me to move my car from the driveway. I asked him who he was. Response: "Dan, the property manager." I stated that I was currently on a conference call and would be done in 30 minutes then I could move my car. Dan was not happy with my response and kept yammering at me to move my car, now, and that I was not legally permitted to park in the space. I was now irritated to be dealing with him and not working. I responded that I did not receive a 24 hour legal notice for this request, repeated my timeline, then went inside my apartment and shut the door. Five minutes later, I see a call coming through on my mobile with UNKNOWN NUMBER, mind you, I'm still on the call. I ignore it. This caller keeps ringing me. Nonstop. Finally, off the call and I pick up the unknown call. It's Dan. Are you kidding me? Well, needless to say it got worse before resolving itself as Dan left me hostile messages on my car and via email. You can see the lack of professionalism yourself as I'm sharing them with you his hostile and dismissive communication style. Where the total lack of competency comes into play is when I notified him of broken appliances or lights in the building. Each repair took an unreasonably long time to fix. Finally I started using the tenant/maintenance portal on the SC Properties website to document each request. It was only then that somebody else at the company started to respond to the requests in a timely manner. It took Dan and SC Properties THREE months to fix the inoperable door lobber buzzer and doorbell system. They are the absolute WORST. In October 2020, I made an attempt to try and get some relief from Dan and his unprofessional attitude, to escalate a complaint about his aggressive behavior with SC Properties leadership. To date...ZERO response.

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    1 year ago

    Best company ever !!!!! Fantastic customer service and professionalism .... I would highly recommend this company!!!

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    2 years ago

    Andrew Guglielmi and his team are wonderful to work with -- professional, responsible, responsive, and very thoughtful. Highly recommended!

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    7 years ago

    Andrew and Raquel have been excellent to work with! I loved 227 Elm and highly recommend it to anyone who wants to live in San Mateo.

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    9 years ago

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    During a search for cancelled listings, I found one previously listed by Andrew Guglielmi in Noe Valley.

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    Heritage Realty - Gypsy & Agatha

    Heritage Realty

    (161 reviews)

    Maya at Heritage Realty has always been kind, responsive, and attentive whenever we've needed help…read more She's easy to communicate with, follows up thoughtfully, and makes interactions feel straightforward and professional. We've appreciated having her as our rep and have had consistently positive experiences working with her.

    One of the worst rental experiences I've had -- avoid if you can…read more About 28 days before our move-out date, Heritage Realty put up a leasing sign right in front of our yard and started sending people over for an open house without any prior notice, even though we were still living there. It felt intrusive and completely disrespectful. When I complained, they brushed it off, pointing to lease language that supposedly allowed them to host open houses "at their convenience." Then they immediately tried to schedule another one the following weekend -- despite me clearly explaining that we would be moving out 10 days before the lease ended, giving them plenty of time to do showings properly. The final walkthrough was even worse. Joyce showed up late and was extremely rude. She spent about 45 minutes taking pictures of everything, clearly looking for any excuse to deduct from the deposit. I was still charged a cleaning fee even though I hired professional cleaners and left the place in better condition than when I moved in. It would have been more productive if she had compared move-in vs. move-out condition instead of just documenting things to justify charges. To make matters worse, I was also charged for garage -- even though the previous tenant also had left trash in the garbage bin. Unfortunately, I didn't have photos from move-in to prove it. Lesson learned: document everything when you move in, especially for silly things like fxxking trash bin that are easy to overlook. Overall, it feels like they will do whatever they can to take your deposit. Be very careful if you decide to rent from them. Considered your deposit WON'T be returned in full no matter what. Might as well leave the entire place trashed and uncleaned. They would penalized you either way.

    The Manor Association/Keystone Pacific Property Management

    The Manor Association/Keystone Pacific Property Management

    (160 reviews)

    This company have been managing Mariners Green Association. I am so pleased with their help,…read moresupport and communication. In the past I would call the other company or email and I would get zero response. With the Manor Association, I get emails and phone calls back. They helped me a few times this year, setting up my access to the pool and the last one was with the smooth process to rent out our Community Clubhouse. Lisa B. thank you so much for making our life easier. Hopefully the Community Board stay with you guys, this change was positive. Thank you

    This company -- The Manor Association/ whatever they are trying to rebrand as --has managed the HOA…read moreproperty I live in for decades & I have 15 years of experience with them. I have never had an interaction with anyone there that I would call "good" and that's why they get 1 star. I'd give zero stars if it was possible. The representatives for my HOA are rude and condescending in their replies to every question you ask. They are so dismissive of homeowner concerns that they ignore submitted work requests and don't explain why. Many neighbors have told me they have had the same issues and agree we pay too much for such low quality service. Worst of all, they repeatedly hire contractors who provide the lowest standard of customer service and work quality. And when those contractors cause damage during their work, The Manor allows those contractors to inspect the issue and decide if they are at fault. (And they never are.)

    Wilson Leung - OWN Real Estate - wilson leung own real estate san mateo listing agent

    Wilson Leung - OWN Real Estate

    (242 reviews)

    Wesley Ko came highly recommended from a friend. He laid out a plan for us to sell my current…read moreapartment and purchase a new house in 6 months (all in Oakland) and he worked very hard to help accomplish that goal. Throughout the process he was patient, responsive and professional. For the sale, Wesley and his teammates were extremely efficient when it came to staging and holding open houses and we were able to sell my apartment after the first scheduled showings. The only really difficult thing I had to do was say goodbye to the apartment and move out. I am extremely picky and so when we began to tour houses, Wesley's patience and eye for details really helped narrow down potential properties that would be a good fit for me and we also struck out a lot of bad ones. Wesley's experience shines during touring. Just to name a few things he has a keen sense of smell for moisture/mold, can feel for the slightest unevenness in floors and can tell good from bad repair work just from a quick glance and feel, he has really seen it all. This is where a whole lot of Wesley's value comes from, he's not just another paper pusher...he actually enjoys looking at houses with clients and he is great at pointing out things that a normal person wouldn't see. Eventually a few months later we were able to close on a new house that was exactly what I was looking for. It was a pleasure to work with Wesley and he was so helpful throughout the entire process. As I said before he is thoughtful, smart, engaged and it's clear he loves what he does and I now recommend him to everyone I know who is looking to buy in the bay area.

    From the sales rep to the whole team (fit & finishes, customer experience, stager, and sales…read moreanalysis), OWN is a great company to work with. Although I had started the remodeling before signing with OWN to be the sale representatives for the house, their expertise in knowing the market for my location set us up to get the best return. The expert staging that put the finishing touch that helped to attracted over 20 potential buyers during the open house. Everything was handle expertly and professionally. So buying or selling, OWN Real Estate is the company to go with.

    SC Properties - propertymgmt - Updated August 2026

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