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    Heritage Realty

    2.9 (161 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Heritage Realty

    Commercial real estate

    Property management

    Buyer's agent

    1 More Service

    Listing agent

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    Recommended Reviews - Heritage Realty

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    We've had a great experience with this property management company. The manager, Maya, is honest, reliable, and very efficient. Whenever an issue comes up in the apartment, she makes sure it's taken care of quickly by skilled and professional technicians. It really saves us a lot of stress. The pricing is reasonable, and you always get real people responding--not just automated messages. Their quality control and service standards are excellent, which makes us feel secure and well taken care of. When we first moved into our apartment, it was an older place with many things needing repair. The agent told us they would at least fix the basics before we moved in and that the rest could be addressed afterward. Since we were on a tight schedule before our kids started school, we decided to move in. I'm so glad we did--Maya's quick and trustworthy support gave us peace of mind during the transition to a new area. Highly recommend this company!

    Service tech torn down freezer and located issues. Temporary fix due to age but we are happy it won't leak for awhile

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    12 days ago

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    20 days ago

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    11 days ago

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    20 days ago

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    8 months ago

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    8 months ago

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    5 months ago

    Maya, our property manager, is very helpful. Fast response and very helpful. It is a pleasure having her.

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    5 months ago

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    3 months ago

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    8 months ago

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    8 months ago

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    8 months ago

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    8 months ago

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    9 months ago

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    10 months ago

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    11 months ago

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    6 months ago

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    2 years ago

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    6 months ago

    thanks to maya for addressing our issue on apt204. fast & excellent service. Thank again Ma

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    7 months ago

    Rectified an annoying, old smoke alarm. The mechanic was kind, and responsible. The response time from Heritage was accommodating

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    9 months ago

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    9 months ago

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    1 year ago

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    9 months ago

    Everything went well. A big "Thank You" to Marlene of Heritage Realty. So very helpful and follows through until the end.

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    9 months ago

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    1 year ago

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    6 months ago

    my property manager, Maya, has been great. she's very helpful and responsive and goes above and beyond.

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    3 years ago

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    1 year ago

    Very quick and responsive building manager who addressed the problems I had very professionally.

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    4 years ago

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    5 years ago

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    Michaud J.

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    2 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    Page 1 of 5

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    Review Highlights - Heritage Realty

    I'm so glad we did--Maya's quick and trustworthy support gave us peace of mind during the transition to a new area.

    Mentioned in 8 reviews

    Read more highlights

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    We interviewed several agents and brokers before selling our family home. Julie and Peter…read moreimmediately made a positive impression with their experience and energetic attitude. They came prepared with detailed comps, information about the neighborhood, and provided examples of work they've done for other clients, as shown in their professionally designed brochures and websites. Once the process started in prepping the home for sale we felt their experience and contacts with the trades (painting, electrical, handyman, hardwood refinishing, photography, staging, landscaping, fencing) that our home would look at its best. Their designer provided ideas about how the house should look and they listened and integrated our ideas and preferences as well. They responded quickly to any of our questions and concerns, hosted an open house for neighbors before the house hit the market, and drove to the coast to pickup a particular type of fern for the patio that our mom would have loved. Seven days on the market, we had several offers and accepted without contingencies, well over asking. All good, would recommend, five stars! https://309-26th.com/

    Julie has been an invaluable part of our home-buying journey--truly irreplaceable. We are so…read morethankful that we have her expertise and guidance as first-time homebuyers. She answered all of our questions, listened to our wants, and brought an amazing network to the table. Julie was professional with voicing her opinion and was honest with it, which is a rare quality to find in an agent. She does not up sale for the sake of selling. But was smart and careful with how she strategizes and made sure we got what we needed at a great price. Julie consistently reached out to ensure we felt at ease throughout the process and made sure our goals were met without regret. She is thorough, honest and amazing to work with. We got our house at a great price and feel incredibly fortunate to have had Julie by our side every step of the way. Thanks to her, we navigated this complex process with confidence and ended up in a home we truly love.

    Baywood Capital Management - San Mateo Home

    Baywood Capital Management

    (39 reviews)

    This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

    I trusted Josh and honestly was betrayed…read more He was the first property manager I've hired and he didn't manage. All he did was collect rent and via email communicate one lease extension and then they went month to month on two plus years. I don't believe he ever checked on the condition of my property or if the lease terms were being followed. I know of two flagrant violations 1) no animals and a cat lived there the entire term of the lease openly and 2) no smoking which is also a Belmont City Ordinance. I was told they are "good tenants" which they were from a bill collectors perspective, however, horrible from a property owners perspective as they lived hard and the wear and tear on the unit was unacceptable including pot smoke lingering and making the unit filthy. Then there was the cat leaving animal mess behind when they vacated. I learned there was a leak on October 12, 2024 not by a phone call or direct message but being included on an email chain with the tenants! How unprofessional and this violated the entire principle of a property manager only having contact with tenants and what he was paid to do. From the discovery of the first problem I am aware of Josh was absolutely no help. He didn't manage the situation. Instead it was on. On me to deal with and coordinate access with the tenants to first get a leak detector in. He didn't offer any help. Left me high and dry! When I went to meet the leak detector I was appalled at the condition of my condo that had been fully renovated prior to the tenants. It was grimy and there was cat stuff everywhere and the cat walked up to me even to be petted. I called Josh very upset especially about the cat as my main point was no animals and this was not a service animal. He said they have forfeited their deposit by having the cat. When the tenants vacated , after asking for one more day, which we declined as I had set up - not buy the property manager, but myself Service Master and my insurance adjuster to meet me to start to deal with the leak from upstairs (from different condo owner) and repairs. When he showed up he said it wasn't bad ... They turned off the water days before vacating and left feces and urine in toilets, food on kitchen sink, tons of stuff in the garage , the floors where sticky from a party , the hall bath covered in hair - not sure if human or cat, tacks and tape everywhere on the walls , the new kitchen counters stained .... A drawer with pot debris. While the Farmers adjusters and Service Master there never once did he say I will coordinate as it's my job as property manager. We did agree for his guy- also there to haul away abandoned items - which wasn't even thorough. I had to ask him to return to complete. Then no phone call he emails me he is firing me. A blessing. But very unprofessional. Then he sent me my accounting the first of the year via email without salutation or closing with one word "okay"? In pulling together paperwork for insurance I realized I didn't have a copy of the one lease renewal. I emailed Josh for it ... waited 5 days later forwarded email to him with bookkeeper and maintenance guy with "second request" to finally receive. In interviewing and hiring a new property manager I realized I was not provided any service. I SHOULD RECEIVED A REFUND ACTUALLY!!! There should have been physical check ins on the property and its condition. The notification of a leak - major problem that took 5 months to remediate and repair - should have been handled by him as that is what his fee was for. After the tenants moved out he changed his tune on the deposit. He was advocating for them after telling me it was forfeited due to the cat - not to mention property condition from their hard aggressive living- that most of it needed to be returned. He kept saying the condition wasn't that bad. He was not advocating for my property but only the tenants. Swept under the rug the excessive wear and tear , damage , pot smoking and cat living there. Ironically one of those tenants now manages an apartment building. I'm sure her employer would find interesting photos of how my property was vacated.

    Jennie Lok - Zen Coast Homes - Beautiful home and family on their key delivery! Congratulations to the new home owners.

    Jennie Lok - Zen Coast Homes

    (159 reviews)

    My wife and I partnered with Zen Coast Homes to purchase our first home, and we couldn't be more…read moregrateful for the experience. From the start, Samantha carefully considered all of our requirements and guided us through what could have been an overwhelming process. As first-time homebuyers, we especially appreciated: * Samantha's flexibility with our schedules and willingness to work around our availability * How upfront and honest she was during home tours -- pointing out both the positives and the things we needed to watch out for, which made us feel like there were no surprises along the way * The way she empowered us with knowledge throughout the process, helping us feel confident in our decisions * The team's strong connections in the local real estate network, which gave us an edge in navigating the Peninsula market * The guidance on expected price points for each home, which helped us set realistic expectations and make competitive offers * How personable and approachable Samantha and Jennie were -- they made the entire journey feel less transactional and more like working with trusted friends When we entered escrow, the process went far smoother than we anticipated, thanks to Samantha, Jennie, and the entire Zen Coast team. Their guidance made what could have been a stressful milestone feel surprisingly seamless. We would highly recommend Zen Coast Homes to anyone considering a home purchase. If we ever decide to buy or sell in the future, we wouldn't hesitate to partner with them again.

    Jennie and her team were wonderful partners when it came to selling my first apartment. From the…read morefirst call, they had all numbers and comps ready with a detailed spreadsheet, and were highly responsive throughout the process. We were navigating a down market, and her recommendations helped me act on the best strategy. Rebecca delivered timely updates after every open house, an impressive IG reel for marketing, all leading to a swift escrow process. Thank you Jennie & team!

    Heritage Realty - propertymgmt - Updated May 2026

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