The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

I trusted Josh and honestly was betrayed…read more He was the first property manager I've hired and he didn't manage. All he did was collect rent and via email communicate one lease extension and then they went month to month on two plus years. I don't believe he ever checked on the condition of my property or if the lease terms were being followed. I know of two flagrant violations 1) no animals and a cat lived there the entire term of the lease openly and 2) no smoking which is also a Belmont City Ordinance. I was told they are "good tenants" which they were from a bill collectors perspective, however, horrible from a property owners perspective as they lived hard and the wear and tear on the unit was unacceptable including pot smoke lingering and making the unit filthy. Then there was the cat leaving animal mess behind when they vacated. I learned there was a leak on October 12, 2024 not by a phone call or direct message but being included on an email chain with the tenants! How unprofessional and this violated the entire principle of a property manager only having contact with tenants and what he was paid to do. From the discovery of the first problem I am aware of Josh was absolutely no help. He didn't manage the situation. Instead it was on. On me to deal with and coordinate access with the tenants to first get a leak detector in. He didn't offer any help. Left me high and dry! When I went to meet the leak detector I was appalled at the condition of my condo that had been fully renovated prior to the tenants. It was grimy and there was cat stuff everywhere and the cat walked up to me even to be petted. I called Josh very upset especially about the cat as my main point was no animals and this was not a service animal. He said they have forfeited their deposit by having the cat. When the tenants vacated , after asking for one more day, which we declined as I had set up - not buy the property manager, but myself Service Master and my insurance adjuster to meet me to start to deal with the leak from upstairs (from different condo owner) and repairs. When he showed up he said it wasn't bad ... They turned off the water days before vacating and left feces and urine in toilets, food on kitchen sink, tons of stuff in the garage , the floors where sticky from a party , the hall bath covered in hair - not sure if human or cat, tacks and tape everywhere on the walls , the new kitchen counters stained .... A drawer with pot debris. While the Farmers adjusters and Service Master there never once did he say I will coordinate as it's my job as property manager. We did agree for his guy- also there to haul away abandoned items - which wasn't even thorough. I had to ask him to return to complete. Then no phone call he emails me he is firing me. A blessing. But very unprofessional. Then he sent me my accounting the first of the year via email without salutation or closing with one word "okay"? In pulling together paperwork for insurance I realized I didn't have a copy of the one lease renewal. I emailed Josh for it ... waited 5 days later forwarded email to him with bookkeeper and maintenance guy with "second request" to finally receive. In interviewing and hiring a new property manager I realized I was not provided any service. I SHOULD RECEIVED A REFUND ACTUALLY!!! There should have been physical check ins on the property and its condition. The notification of a leak - major problem that took 5 months to remediate and repair - should have been handled by him as that is what his fee was for. After the tenants moved out he changed his tune on the deposit. He was advocating for them after telling me it was forfeited due to the cat - not to mention property condition from their hard aggressive living- that most of it needed to be returned. He kept saying the condition wasn't that bad. He was not advocating for my property but only the tenants. Swept under the rug the excessive wear and tear , damage , pot smoking and cat living there. Ironically one of those tenants now manages an apartment building. I'm sure her employer would find interesting photos of how my property was vacated.

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

We feel incredibly lucky to have found Wilbur Properties. Ann Wilbur is exceptional at guiding her…read moreteam. Imelda, our property manager, has been a pleasure to work with. Her attention to detail and her recommendations for necessary repairs were very thoughtful and well considered. She efficiently coordinated all the work needed to prepare the property for the market with her team and successfully rented it out very quickly. We are immensely pleased with the entire process and look forward to continuing our relationship.

My family and I have lived in my complex for about 6 years, and under the previous two property…read moremanagement companies, we never had any real maintenance done. For years, we dealt with a mold problem in our bathroom from a pipe leak that was completely ignored. Since Wilbur Properties took over, the difference has been night and day. I want to give a special thanks to Imelda for being so proactive--she made sure everything got taken care of. Wilbur Properties rebuilt our bathroom and even made repairs in our kitchen, all free of charge. The contracting crew did phenomenal work. The new bathroom is beautiful--every detail, from the colors to the materials, was chosen thoughtfully, and the painters did an incredible job. I couldn't be happier with the result. What stood out most was how kind, diligent, and efficient everyone was throughout the process. They even set up an alternative bathroom for us while construction was happening, which was a huge help. After years of dealing with neglectful management that ignored broken laundry machines, plumbing issues, and mold while constantly raising rent and adding fees, it feels like a privilege to finally be cared for as a renter. Wilbur Properties is by far the best property company we've ever had. Their management and crew are exceptional, and I'd recommend them to anyone without hesitation. 10/10!

Rented an old house that cost us $5000 a month. Installed dishwasher, kitchen island and other…read morestuff outselves. The landlord refused to change a lot of things including kitchen cabinets and stove. We performed professional lead test for $1600 out of pocket after receiving positive result from lead test bought at Amazon. We moved out before the rent expired, they did help us find a new tenants, but surpise surpise charged us $3000 without a proof of work (before & after pictures) essentially to resurface the wooden floor, which we cared for. It suffered abosulely no damage by us except for maybe marker pen by kids, we tried washing some of them off and it was coming off, so it didnt need the whole resurfacing work. We feel lied to and exploited to renovate the super old house. We left behind the dishwasher and kitchen island and Ring doorbell all brand new, and landlord refused to pay even $200 for everything included. The price was symbolic, because the dishwasher cost us $600 from Costco and Kitchen Island $500 from IKEA, Ring Doorbell dont remember. New tenants ended up buying those things. Worst experience I've had with landlords so far, the landlord felt super greedy. UPD: Wanted to clarify couple of points: * The management company was ok, Christopher was responsive * Amanda helped us find new tenants quickly when we wanted to terminate the lease early * There was NO lead problem (conclusion of the environmental report), but problem with who should pay for the evaluation. Owner refused to pay anything even though they were interested in this report as well (their words, not mine) The reason I left this review to the company is because I can't leave this review to the house owner, I just have nowhere to leave it. I wish the company would stop working with landlords like this, and do a better job of protecting the renter's interests as well, not just the landlord's. After all they're the mediators between the two.

Robinson and Company Realtors are the best property managers I have experienced by a long shot! I…read morerented a property that they managed for about two years. They are always very prompt and responsive to any maintenance issues. The small rent increase I experienced when my lease was up for renewal was extremely affordable. They are incredibly professional, kind, and considerate. I even needed to move out before my lease was up, and they were very reasonable in working with me to find someone new to take over part of the lease. Such a positive experience renting from them!

We just closed on our third property with Ann Vu, and once again she went above and beyond in every…read morepossible way. Every time we've worked with Ann, she has proven that she is not just a realtor--she's an advocate, a problem solver, and someone who treats her clients like family. Ann's dedication and work ethic are unmatched. She is responsive at all hours, creative when it comes to solutions, and fiercely protective of her clients' best interests. To give you an idea of just how far Ann will go for her clients: when my water broke unexpectedly and I ended up in the hospital, we were still in the middle of closing escrow. Most realtors would have thrown up their hands--but not Ann. She made sure everything still went smoothly. Even while I was recovering and preparing to welcome my baby, Ann made sure nothing fell through the cracks. That's not just good service--that's above and beyond in the truest sense. Buying a home is stressful enough, but with Ann by our side, we have always felt supported, reassured, and in the best possible hands. She has now helped us successfully purchase three properties, and there is no doubt we will continue to work with her for every future move. If you want a realtor who is tireless, trustworthy, and genuinely invested in your success, look no further. Ann Vu is the realtor you want for life!

Fantastic team to work with at Luxuriant Realty. They offer the best of all worlds with property…read moresales, leasing, and property management, and I can't recommend them highly enough. Tim, their broker, is a wealth of information, and Shannon is the best at marketing and promotion. The value of having all this in one place is unlike any other. I recommend giving them a call.

My service request was responded to and taken care of immediately! Great team! I definitely…read morerecommend them to my family and friends for property management needs.

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+

Great property management company! Travis was super helpful in finding exactly what we were…read morelooking for, and the application process was smooth and easy Throughout our time renting, the customer service and maintenance teams were always attentive, supportive, and quick to respond especially during emergencies. Overall a really great experience, highly recommend!

Keyrenter Silicon Valley has provided expert property management services for our duplex units…read moreduring the past 9 years. Their team goes above and beyond for landlords and tenants alike. As a landlord I depend on them to manage all aspects of our income properties including monthly rent collections and deposits, annual income statements, maintenance requests and repairs, unit turn-overs, marketing and prospective tenant interactions, leasing processes and annual property inspections. Each of these responsibilities have been consistently executed without fail. The reason for such a great track record? THE PEOPLE WHO WORK THERE! You could not ask for a more attentive team of employees starting with Jay McDonald, the Director of Operations. She is responsive to every inquiry, question or concern. She provides insights and suggestions whenever I need a professional opinion. Her most important characteristic for me is her willingness to listen to any concerns I bring to her attention. She is quick to act on items that need correction or to alert another team member of an outstanding issue. In a nutshell, she has been there for my family every step of the way while we transitioned 9 years ago from a "do it yourself landlord" model into a professionally run business model. Team members Anthony Phung (maintenance supervisor) and Kevin Maguire (maintenance coordinator) handle any issues in a timely fashion so repairs get completed quickly for the tenants without having to bother me as a landlord. When needed, they communicate clearly and provides recommendations on how to proceed with appliance replacements, landscaping or emergency repairs. Kevin works more closely with us and is simply the best and we are grateful that he keeps up the properties so well. Other team members contribute to our hassle free experience by supporting the leasing side of our units. From turnovers to tenant screening to onboarding new tenants this group is simply dialed in. We appreciate the efforts that Eduardo Gonzalez, Irene Llanes, Kelly Almaguer, Travis Chu, Jonathon Moreno all put forth on our behalf. They have been 100% successful in finding quality tenants that are a perfect fit for the properties. Over the past 9 years Keyrenter has assisted us in completely remodeling 6 of the 8 units in our portfolio including extensive landscaping and hardscaping to enhance the appeal and livability of the units. Our success is directly related to the focus and commitment Keyrenter Silicon Valley provides to its clients. Thank you to the entire KSC team for your efforts. I hope that other property owners will look into your services to make their lives as a landlord stress free.

I met Zack at a showing for a rental property. While I didn't end up choosing the initial property…read moreI viewed with him, he stayed in touch with me and recommended a few others they were also managing. He showed me a townhome in Redwood city that I fell in love with. He was super helpful and responsive during the whole application process! Also their pay to rent online option is super convenient. My last manager only accepted checks or Venmo which was a pain. If you're looking for a rental on the peninsula I would reach out to Zack!

Zack Wooster has done an outstanding job renting out my properties. From day one, he's been…read moreprofessional, responsive, and easy to work with. Communication is always timely, and I never feel out of the loop. The systems he uses make everything seamless--rent payments, direct deposit, tax reporting--it's all handled with zero hassle on my end. It's clear he values both efficiency and transparency. What I really appreciate is how Zack takes a strategic approach. He helped me price and position my rentals to attract the right tenants and maximize long-term value. His 20+ years of experience in San Mateo County really shows. There's also 24/7 support in place for any urgent maintenance needs, which has kept things running smoothly for both me and my tenants. If you're a landlord looking for someone you can actually trust to handle your properties like a pro, Zack's the one.

I was happy to find a company that was actually local…read more They were quick to respond and very easy to work with.

John and his team do an amazing job getting back To us…read moreregarding any management services. Responsive and trustworthy service. Recommend this property management for my rentals.