1. Girouard Properties

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San Mateo, CA

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Girouard Properties

4.9 (7 reviews)
Closed • 9:00 am - 5:00 pm

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Wilson Leung - OWN Real Estate - wilson leung own real estate san mateo listing agent

Wilson Leung - OWN Real Estate

(243 reviews)

Wesley Ko came highly recommended from a friend. He laid out a plan for us to sell my current…read moreapartment and purchase a new house in 6 months (all in Oakland) and he worked very hard to help accomplish that goal. Throughout the process he was patient, responsive and professional. For the sale, Wesley and his teammates were extremely efficient when it came to staging and holding open houses and we were able to sell my apartment after the first scheduled showings. The only really difficult thing I had to do was say goodbye to the apartment and move out. I am extremely picky and so when we began to tour houses, Wesley's patience and eye for details really helped narrow down potential properties that would be a good fit for me and we also struck out a lot of bad ones. Wesley's experience shines during touring. Just to name a few things he has a keen sense of smell for moisture/mold, can feel for the slightest unevenness in floors and can tell good from bad repair work just from a quick glance and feel, he has really seen it all. This is where a whole lot of Wesley's value comes from, he's not just another paper pusher...he actually enjoys looking at houses with clients and he is great at pointing out things that a normal person wouldn't see. Eventually a few months later we were able to close on a new house that was exactly what I was looking for. It was a pleasure to work with Wesley and he was so helpful throughout the entire process. As I said before he is thoughtful, smart, engaged and it's clear he loves what he does and I now recommend him to everyone I know who is looking to buy in the bay area.

I think a 4 1/2 star review would have been more appropriate so I would rate OWN very good. We…read moreengaged Wilson and his team at OWN to sell our home in Millbrae. We interviewed three realtors and we selected Wilson because we agreed with his vision as to how to prepare our home for sale and his assessment of current market conditions. We were very pleased with the decision as we found out that Wilson has a strong team to support the preparation and sales process. A project plan was developed months in advance and for the most part all deadlines were achieved. Luis (contractor) and Priscilia (coordinator) prepared the house for sale on time and on budget. The staging firm did a great job in presenting our home. When necessary Wilson was alway available to answer our questions. The Open Houses took place as we planned months in advance and we were given an update at the end of each weekend. When offers came in Wilson and Cathy (Experttcs) helped us navigate through the negotiation process until we accepted a bid that met our target. We were then introduced to Michele (Director of Ops) and Aldolfo (escrow officer of WFG Title Co.) to guide us through the closing process. Their assistance made the paperwork burden as painless as possible. We were happy with the entire process and impressed with how the Own Team worked together to get the job done. We deducted a 1/2 star because the lateral sewer work mandated by the city was delayed for weeks because the plumber that OWN uses was not available. This caused a delay in closing. My recommendation to OWN is to expand the list of plumbers the company can use. Also, we were assigned an original coordinator with whom we did all the pre-planning. However, when execution time arrived we discovered she left the company. Thankfully Priscilia stepped in and everything worked out fine.

Julie Baumann - Compass - Stonepine Road, Hillsborough

Julie Baumann - Compass

(64 reviews)

Julie and Peter are exactly the kind of agents you want at your side during the home buying…read moreprocess. We interviewed several agents at the beginning of our search, and Julie and Peter immediately stood out as the best of the best. They communicated with us regularly, patiently answered all of our questions, and even helped us put in a time-sensitive offer while out of the country on a family vacation. Thanks to their dedication and expertise, our very first offer was accepted. We are absolutely thrilled with our new home. For us, it was very important to work with someone that we not only enjoyed interacting with, but who we also could count on to ask the right questions and provide the right counsel exactly when we needed it. Julie and Peter more than delivered on both of these fronts. With many years of experience in the Bay Area, they have a deep well of knowledge and a stellar network of contacts, from loan agents to home insurance providers. We would recommend them without reservations to anyone on the market.

Julie has been an invaluable part of our home-buying journey--truly irreplaceable. We are so…read morethankful that we have her expertise and guidance as first-time homebuyers. She answered all of our questions, listened to our wants, and brought an amazing network to the table. Julie was professional with voicing her opinion and was honest with it, which is a rare quality to find in an agent. She does not up sale for the sake of selling. But was smart and careful with how she strategizes and made sure we got what we needed at a great price. Julie consistently reached out to ensure we felt at ease throughout the process and made sure our goals were met without regret. She is thorough, honest and amazing to work with. We got our house at a great price and feel incredibly fortunate to have had Julie by our side every step of the way. Thanks to her, we navigated this complex process with confidence and ended up in a home we truly love.

Heritage Realty - Gypsy & Agatha

Heritage Realty

(162 reviews)

Maya at Heritage Realty has always been kind, responsive, and attentive whenever we've needed help…read more She's easy to communicate with, follows up thoughtfully, and makes interactions feel straightforward and professional. We've appreciated having her as our rep and have had consistently positive experiences working with her.

One of the worst rental experiences I've had -- avoid if you can…read more About 28 days before our move-out date, Heritage Realty put up a leasing sign right in front of our yard and started sending people over for an open house without any prior notice, even though we were still living there. It felt intrusive and completely disrespectful. When I complained, they brushed it off, pointing to lease language that supposedly allowed them to host open houses "at their convenience." Then they immediately tried to schedule another one the following weekend -- despite me clearly explaining that we would be moving out 10 days before the lease ended, giving them plenty of time to do showings properly. The final walkthrough was even worse. Joyce showed up late and was extremely rude. She spent about 45 minutes taking pictures of everything, clearly looking for any excuse to deduct from the deposit. I was still charged a cleaning fee even though I hired professional cleaners and left the place in better condition than when I moved in. It would have been more productive if she had compared move-in vs. move-out condition instead of just documenting things to justify charges. To make matters worse, I was also charged for garage -- even though the previous tenant also had left trash in the garbage bin. Unfortunately, I didn't have photos from move-in to prove it. Lesson learned: document everything when you move in, especially for silly things like fxxking trash bin that are easy to overlook. Overall, it feels like they will do whatever they can to take your deposit. Be very careful if you decide to rent from them. Considered your deposit WON'T be returned in full no matter what. Might as well leave the entire place trashed and uncleaned. They would penalized you either way.

Girouard Properties - realestatesvcs - Updated October 2026

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