The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

Bobby Ngo was amazing and made me feel comfortable with every step of the house buying process.read more

OWN Real Estate came highly recommended by a previous client, and it turned out to be the best…read morerecommendation we've ever received. As first-time homebuyers searching for our forever home, we were working under a tight four-month deadline--and thanks to their exceptional team, we found the perfect home in just two months. We worked closely with Wesley and Kinsey, who were both incredible throughout the entire process. They took the time to educate us on every part of the home-buying journey, helped us understand the pros and cons of each property, and answered every question and concern we had with patience and clarity. Their experience truly shows. Wesley and Kinsey are outstanding negotiators who helped us secure a great deal on our home. They were honest, supportive, and knowledgeable from start to finish, making what could have been a stressful process feel smooth and manageable. If you want honest, patient, and highly experienced realtors, we cannot recommend OWN Real Estate enough. They helped us find our forever home, and we are so grateful for their guidance and dedication.

Julie helped my husband and I close on our dream home! We had such an amazing experience working…read morewith Julie and her team. She is extremely friendly, knowledgeable and has a great reputation in the area. We were honored to be one of her clients. We felt so cared for throughout the process and have never met a realtor like her. We would totally work with her again in the future. We can't recommend her enough! Thanks for everything, Julie.

Julie has been an invaluable part of our home-buying journey--truly irreplaceable. We are so…read morethankful that we have her expertise and guidance as first-time homebuyers. She answered all of our questions, listened to our wants, and brought an amazing network to the table. Julie was professional with voicing her opinion and was honest with it, which is a rare quality to find in an agent. She does not up sale for the sake of selling. But was smart and careful with how she strategizes and made sure we got what we needed at a great price. Julie consistently reached out to ensure we felt at ease throughout the process and made sure our goals were met without regret. She is thorough, honest and amazing to work with. We got our house at a great price and feel incredibly fortunate to have had Julie by our side every step of the way. Thanks to her, we navigated this complex process with confidence and ended up in a home we truly love.

This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

I trusted Josh and honestly was betrayed…read more He was the first property manager I've hired and he didn't manage. All he did was collect rent and via email communicate one lease extension and then they went month to month on two plus years. I don't believe he ever checked on the condition of my property or if the lease terms were being followed. I know of two flagrant violations 1) no animals and a cat lived there the entire term of the lease openly and 2) no smoking which is also a Belmont City Ordinance. I was told they are "good tenants" which they were from a bill collectors perspective, however, horrible from a property owners perspective as they lived hard and the wear and tear on the unit was unacceptable including pot smoke lingering and making the unit filthy. Then there was the cat leaving animal mess behind when they vacated. I learned there was a leak on October 12, 2024 not by a phone call or direct message but being included on an email chain with the tenants! How unprofessional and this violated the entire principle of a property manager only having contact with tenants and what he was paid to do. From the discovery of the first problem I am aware of Josh was absolutely no help. He didn't manage the situation. Instead it was on. On me to deal with and coordinate access with the tenants to first get a leak detector in. He didn't offer any help. Left me high and dry! When I went to meet the leak detector I was appalled at the condition of my condo that had been fully renovated prior to the tenants. It was grimy and there was cat stuff everywhere and the cat walked up to me even to be petted. I called Josh very upset especially about the cat as my main point was no animals and this was not a service animal. He said they have forfeited their deposit by having the cat. When the tenants vacated , after asking for one more day, which we declined as I had set up - not buy the property manager, but myself Service Master and my insurance adjuster to meet me to start to deal with the leak from upstairs (from different condo owner) and repairs. When he showed up he said it wasn't bad ... They turned off the water days before vacating and left feces and urine in toilets, food on kitchen sink, tons of stuff in the garage , the floors where sticky from a party , the hall bath covered in hair - not sure if human or cat, tacks and tape everywhere on the walls , the new kitchen counters stained .... A drawer with pot debris. While the Farmers adjusters and Service Master there never once did he say I will coordinate as it's my job as property manager. We did agree for his guy- also there to haul away abandoned items - which wasn't even thorough. I had to ask him to return to complete. Then no phone call he emails me he is firing me. A blessing. But very unprofessional. Then he sent me my accounting the first of the year via email without salutation or closing with one word "okay"? In pulling together paperwork for insurance I realized I didn't have a copy of the one lease renewal. I emailed Josh for it ... waited 5 days later forwarded email to him with bookkeeper and maintenance guy with "second request" to finally receive. In interviewing and hiring a new property manager I realized I was not provided any service. I SHOULD RECEIVED A REFUND ACTUALLY!!! There should have been physical check ins on the property and its condition. The notification of a leak - major problem that took 5 months to remediate and repair - should have been handled by him as that is what his fee was for. After the tenants moved out he changed his tune on the deposit. He was advocating for them after telling me it was forfeited due to the cat - not to mention property condition from their hard aggressive living- that most of it needed to be returned. He kept saying the condition wasn't that bad. He was not advocating for my property but only the tenants. Swept under the rug the excessive wear and tear , damage , pot smoking and cat living there. Ironically one of those tenants now manages an apartment building. I'm sure her employer would find interesting photos of how my property was vacated.

I was happy to find a company that was actually local…read more They were quick to respond and very easy to work with.

John and his team do an amazing job getting back To us…read moreregarding any management services. Responsive and trustworthy service. Recommend this property management for my rentals.

Maya at Heritage Realty has always been kind, responsive, and attentive whenever we've needed help…read more She's easy to communicate with, follows up thoughtfully, and makes interactions feel straightforward and professional. We've appreciated having her as our rep and have had consistently positive experiences working with her.

One of the worst rental experiences I've had -- avoid if you can…read more About 28 days before our move-out date, Heritage Realty put up a leasing sign right in front of our yard and started sending people over for an open house without any prior notice, even though we were still living there. It felt intrusive and completely disrespectful. When I complained, they brushed it off, pointing to lease language that supposedly allowed them to host open houses "at their convenience." Then they immediately tried to schedule another one the following weekend -- despite me clearly explaining that we would be moving out 10 days before the lease ended, giving them plenty of time to do showings properly. The final walkthrough was even worse. Joyce showed up late and was extremely rude. She spent about 45 minutes taking pictures of everything, clearly looking for any excuse to deduct from the deposit. I was still charged a cleaning fee even though I hired professional cleaners and left the place in better condition than when I moved in. It would have been more productive if she had compared move-in vs. move-out condition instead of just documenting things to justify charges. To make matters worse, I was also charged for garage -- even though the previous tenant also had left trash in the garbage bin. Unfortunately, I didn't have photos from move-in to prove it. Lesson learned: document everything when you move in, especially for silly things like fxxking trash bin that are easy to overlook. Overall, it feels like they will do whatever they can to take your deposit. Be very careful if you decide to rent from them. Considered your deposit WON'T be returned in full no matter what. Might as well leave the entire place trashed and uncleaned. They would penalized you either way.

It's been a pleasure being a tenant at a property managed by Brandon and the Rent Wise crew! They…read moreare extremely responsive and attentive. We always felt we were in great hands - this is the single best experience I've had as a tenant in 15+ years.

Well, Yelp and Google said office hours were until 9pm and 11pm respectively. I called at 8pm today…read moreand picked the menu option #1 for first time property management because we're looking to rent out our house. Someone (don't want to name names coz I don't want to ding them personally) promptly answered the call and I excitedly explained how I'm looking to rent out our house - the person on the other end said, "it's close to 8pm on a weekday, I'm with my family, let's schedule another time... it's the nature of my job to answer the call so I did". I 100% respect a person's family time but either fix the listed hours on review sites or send me to voicemail or lastly teach politeness to your employees, otherwise it leaves a sour taste in your mouth, doesn't it? I'm unfortunately compelled to not come back to you for property managing my home ever.

Our first experience with a title company and with any future purchases, I won't be going with this…read morecompany if it means dealing with this office. Untimely responses, typo mistakes, and unfriendly service (even on the phone by a "Lisa"). And then I was given the excuse that they were busy and have 100s of requests to deal with. Really? Isn't this your livelihood that you get paid to do day in and day out? I'm sure other locations do a better job but I would avoid this company if it means being served by this location.

Recently I had the pleasure of working with Holly Macareno at Cornerstone Title in San Mateo. As a…read morebuyer's agent, I work with many escrow companies. Holly was on top of everything and helped us close escrow on time with no fuss. Plus, Holly makes the meeting to sign off the paperwork actually fun :)

My wife and I partnered with Zen Coast Homes to purchase our first home, and we couldn't be more…read moregrateful for the experience. From the start, Samantha carefully considered all of our requirements and guided us through what could have been an overwhelming process. As first-time homebuyers, we especially appreciated: * Samantha's flexibility with our schedules and willingness to work around our availability * How upfront and honest she was during home tours -- pointing out both the positives and the things we needed to watch out for, which made us feel like there were no surprises along the way * The way she empowered us with knowledge throughout the process, helping us feel confident in our decisions * The team's strong connections in the local real estate network, which gave us an edge in navigating the Peninsula market * The guidance on expected price points for each home, which helped us set realistic expectations and make competitive offers * How personable and approachable Samantha and Jennie were -- they made the entire journey feel less transactional and more like working with trusted friends When we entered escrow, the process went far smoother than we anticipated, thanks to Samantha, Jennie, and the entire Zen Coast team. Their guidance made what could have been a stressful milestone feel surprisingly seamless. We would highly recommend Zen Coast Homes to anyone considering a home purchase. If we ever decide to buy or sell in the future, we wouldn't hesitate to partner with them again.

Jennie and her team were wonderful partners when it came to selling my first apartment. From the…read morefirst call, they had all numbers and comps ready with a detailed spreadsheet, and were highly responsive throughout the process. We were navigating a down market, and her recommendations helped me act on the best strategy. Rebecca delivered timely updates after every open house, an impressive IG reel for marketing, all leading to a swift escrow process. Thank you Jennie & team!