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    SBG Auto

    3.3 (4 reviews)
    Open 9:00 am - 7:00 pm

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    10 months ago

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    5 months ago

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    4 years ago

    Excellent service, great customer service. Great expieriance Edith trade in amd purchase! Thank you Gabriela amd Jerry

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    Jim Burke Ford - AC belt behind pulley getting shredded immediately following replacement.

    Jim Burke Ford

    (190 reviews)

    traveling cross country, towing a trailer, engine light came on...drove in without an appointment…read moreand was accommodated immediately! had me back on the road within 2 1/2 hours....amazing!!! extremely pleased with staff and service...highly recommend!!

    I am very disappointed with my experience at Jim Burke Ford. I purchased several protection…read morepackages for my 2024 Ford Expedition on August 22, including extended warranty, maintenance, Surface Care/Ceramic Coating, and Express4. I later requested cancellation and refunds, but despite multiple follow-ups, I still have not received proper written confirmation showing which products were cancelled, the refund amounts, processing dates, or when the refunds will be completed. Most of the information I have received has only been verbal. I also have concerns regarding the Surface Care/Ceramic Coating. I have asked for a repair order, invoice, receipt, or other documentation showing that the work was actually performed, but I have not received it. In addition, I was told the vehicle would be registered for commercial/limo use, but I still have not received the registration or documentation showing that this was completed. At this point, I am also starting to question whether everything I was told about the vehicle itself is accurate. When important information is repeatedly communicated verbally but does not appear in writing or supporting documentation, it creates doubt and makes it difficult for me to feel confident about the purchase. I have been patient and have given the dealership multiple opportunities to provide clear documentation and resolve these issues. I hope management takes this seriously and provides a complete written resolution.

    Auto Village

    Auto Village

    (31 reviews)

    Noe was extremely helpful in matching me with my new ride! He made the whole process seamless,…read morestress free & straight forward. No pushy tactics, just honesty & knowledge. Highly recommend. Efficient, professional, and reassuring.

    A negative 5 review was not available. This dealership is dishonest and falsified vehicle…read moreinformation. I had a mobile mechanic come to inspect the car and the dealer said the car had been sold. In other words, they did not want the mobile mechanic to do a inspection. As I was leaving a friend came and asked about another car advertised and was told that car was scratched over the weekend and was being repaired but they had another one. The very same car I was told 10 minutes earlier that it was sold. Oh, we recorded the conversation. This dealership will be reported. I might add they also added a $2000 charge on top of tax and license for some bogus auto theft protection. At first they said it was a device on the car. I said I don't want it and remove it. Then the sales person brought up an app to show me how they can track cars. So I looking at multiple red dots. I said I especially don't want you people tracking my granddaughter. Then I was told it was a type of insurance that if the car was stolen and not recovered they would pay up to $5000. We Googled the insurance and found it sell for $300-600. My friend was told the same and he called them on it and was finally told that is the commission for the sale. This company will be turned over for investigation.

    SBG Auto - car_dealers - Updated September 2026

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